Enterprise 2.0 Chalktalk

transcript

E2.0 Chalk Talk Today’s Lesson: Penalties

Sunday, January 31, 2010

Listen up, team

The objective of the game is to keep advancing toward the goal

Rule violations (penalties) slow us all down

Become familiar with the following penalties

Penalty: Delay of GameEmployees not being current or timely with their collaborative contributions, holding up team progress.

Illegal Man Down Field

An employee is posting confidential data externally on a social network or not archiving private information covered under SEC guidelines on a hosted social tool (even though private) used for enterprise conversations.

Employees thoughtlessly posting emotional responses before thinking, personally attacking other employees.

Unnecessary Roughness

(With)HOLDINGEmployees are hoarding important information in a department or team so as to gain a political (or budget) advantage internally in the enterprise.

Defensive Pass InterferenceWhen legitimate participation in a community of practice is discouraged or prevented by management fearing disclosure of best practices or work experiences.

Similar to Unnecessary Roughness, but extends to entire groups undermining the success of other Enterprise teams.

Unsportsmanlike Conduct

InterferenceManagement or a specific department (HR, Legal, Corporate Communications) not being able to "get out of the way" and allow open sharing to occur naturally regardless of division or rank.

Roughing the PasserHanging your 2.0 Evangelists out to dry with no support.

When employees engage in "group think" rallying behind an idea and smothering smaller, yet important voices. Or, when there are too many voices contributing and the signal/noise ratio is deafening, thereby disrupting real communication.

Piling On

ClippingCo-opting others' content and using it without attribution.

Equipment ViolationUser complaints about the 2.0 platform that are really caused by PC misconfiguration, virus, old or unsupported web browsers, or slow CPU.

Illegal SubstitutionWhen a group of users have a pet peeve with a tool and start their own rogue platform.

Intentional GroundingTelling people who Facebook (the verb) that this really isn't Enterprise 2.0.

Sideline InfractionWhen relevant work that should be shared in a collaborative space disappears into an email thread of a few participants.

Over-selling Enterprise 2.0 collaboration tools as a corporate utopia / nirvana.

Excessive Celebration

Engage. Evangelize. Empower. www.20adoptioncouncil.com

Enterprise 2.0 Chalktalk

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