Erlangga Jti Uii SIM 2010 Basic Concept of MIS Part 05 Reg IP

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    MANAGEMENT INFORMATION SYSTEMSPart 05 :

    Management Information Systems

    Basic Concepts

    by :Erlangga Fausa

    Teknik IndustriFakultas Teknologi Industri

    Universitas Islam Indonesia

    Yogyakarta - 2010

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    Systems Concept

    What is a System ? (definition)

    Systems characteristics & behaviour

    System modeling System approach & system thinking

    Why need system approach ?

    Etc

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    System Characteristics

    Objectives

    Functions

    Components/Subsystems Transformations/Processes

    Interaction/Interrelation sinergy

    System boundary Interface

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    (Transformation/Process)

    Input OutputProcess

    System

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    Interaction/interrelation

    Process

    System

    Input Output

    Sinergy Integrated

    A

    B

    C

    D

    E

    subsystem

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    Systems Approach

    Integration

    The whole

    Non-partial

    Interdependent

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    Data & Information

    data informationProcess

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    Information Quality(Source : James OBrien)

    Time dimension :

    (Timeliness, currency, time period)

    Content dimension :

    (Accuracy, relevance, completeness,

    cociseness, etc.)

    Form dimension :

    (Clarity, presentation, etc.)

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    Management Functions

    Sales & Marketing Production

    Accounting & Financial

    Human Resource Research & Development

    Etc

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    Planning :

    Establish Goals &

    Develop Strategies

    and Tactics

    Organizing :

    Assign Responsibility

    to Individuals and

    Groups

    Directing :

    Lead by Motivating

    & Communicating

    Controlling :

    Evaluate and AdjustOrganizational

    Performance

    Management Processes

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    Management Levels

    Strategi

    c

    Tactical

    Operational/Transactiona

    l

    Competitive strategy

    Effective decision making

    Efficient business processes /operations

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    Problems & Information CharacteristicsSource : James OBrian

    Strategi

    c

    Tactical

    Operational/Transactiona

    l

    Adhoc, unscheduled, summarized,

    infrequent, forward looking,

    external, wide scope.

    Eprespecified, scheduled,detailed, frequent, historical,

    internal, narrow focus.

    Structured

    Unstructured

    Semistructured

    Problems Characteristics Information Characteristics

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    IS SUPPORTS TO MANAGEMENT(IS APPLICATIONS CLASSIFICATION)

    Strategi

    c

    Tactical

    Operational/Transactional

    Executive Information Systems (EIS)

    Strategic supports

    Decision Support Systems (DSS)

    Decision making support

    Transaction Processing Systems (TPS)

    Office Automation Systems (OAS)

    Operational supports

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    Other Applications Classification(Source : Martin)

    Enterprise Systems : Transaction Processing Systems (TPS) Enterprise Resource Planning (ERP) Systems Data Warehousing Customer Relationship Management (CRM) Office Automation Groupware Intranets Factory Automation

    Managerial Support Systems Decision Support Systems (DSS) Data Mining

    Greoup Support Systems Geographic Information Systems (GIS) Executive Information Systems (EIS) Business Intelligence Systems Knowledge Management Systems Expert Systems Neural Networks Virtual Reality

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    CLASSICAL vs SYSTEMS APPROACH(Robert G. Murdick)

    Classical (command line authority)

    Systems approach (information flows)

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    Information Systems & Management Changes(Issues and Chalanges)

    Market change(Rapid change)

    Management change(Complexity & dynamics)

    IS change(Handling change and

    complexity with IT)

    IS architecture ?

    (characteristics ?)

    New products

    and services

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    Information Systems Architecture(Characteristics)

    Comprehensive

    Integrated (cross-functional)

    Flexible (change ready)

    Open (compatible)

    Secure

    Technology trend

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    MANAGING COMPLEXITY OF ACTIVITIES(Business objects modeling : example)

    Protocol/Procedure

    (Clinical pathway)

    ActivitiesActivitiesActivities

    Resource

    Business objects ConceptsDefinition

    (type, class, behavior)

    Roles

    Medical records

    ActionPanels

    (templates)

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    IS SUPPORTS TO MANAGEMENT

    (IS APPLICATION CLASSIFICATION)

    Strategi

    c

    Tactical

    Operational/Transactiona

    l

    Executive Information Systems (EIS)

    Decision Support Systems (DSS)

    Transaction Processing Systems (TPS)

    Office Automation Systems (AOS)

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    Ent erpr ise Resourc e Planning(mySAP SAP/Genovate)

    What is ERP ?

    Ent erp r ise Resourc e Planning (ERP)

    Is an integrated software system typically usedwithin organization that provides multiplefunctionalities including but not limited to sales,procurement, production, warehouse, accounting,

    payroll and human resource.

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    ERP Concept : mySAP system(mySAP SAP/Genovate)

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    mySAP ERP Order Fulfillment

    Sales Order

    Availability check

    Outbound Delivery

    Transportation Picking

    Goods Issue

    Billing Payment Processing

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    mySAP ERP Procurement

    Demand Determination Source Determination

    Supplier Selection

    Purchase Order Processing Order Monitoring

    Goods Receipt

    Invoice Verification

    Payment Processing

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    Enterprise Portals: Integration for the User(mySAP)

    I n fo rm at ion Por t a l Personalized platforms,

    content & services

    Selected iViews

    Employee directory,

    searchCol laborat ion Por t a l Application integration

    Predefined roles

    Additional iViews

    Uni f ica t ion Por t a l Comprises Information

    & Collaboration Portal

    Unification Technology

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    Welcome to the real demo of MISapplication

    (a prototype of integrated informationsystems application)

    Thank You