ERP AND OTHER INFORMATION SYSTEMS

Joel Hartman, University of Central Florida

ERP AND OTHER INFORMATION SYSTEMS

Have we entered the “post-ERP era?” ERP: It’s a career, not a project

Many institutions still installing modules Eternal patches and upgrades Changes in base technologies

ERP integration with other campus systems CMS Data warehouse and BI / reporting systems

Bolt-on functionality Automated workflows “non-ERP” business processes

KEY ERP CHALLENGES

Maintenance Security Business continuity Storage management Identity management Capital renewal costs Licensing costs Campus or Cloud?

KEY ERP OPPORTUNITIES

Improve institutional performance Decrease service delivery costs Coherent information architecture Business intelligence Identity management ERP as the primary institutional source of “truth”

INFRASTRUCTURE

Theresa Rowe, Oakland University

INFRASTRUCTURE – 3 POINTS

Definition Driving the decision CIO impact

assessment

CYBERINFRASTRUCTURE – WHAT IS IT?

2006 ECAR study defined cyberinfrastructure as the coordinated aggregate of "hardware, software, communications, services, facilities, and personnel that enable researchers to conduct advanced computational, collaborative, and data-intensive research.”

Network is key – wired, wireless and the entire cable plant.

Cloud services are part of the picture. Keeping the data-center going.

IMPORTANT TO CIOS

Evergreen network electronics. Bandwidth and capacity focus. Updated and expanding cable plants – even with

wireless. Datacenter focus: electrical, UPS, fire

suppression, HVAC, managed floor space. Storage.

ACTION PLANS

CYBERINFRASTRUCTURE – 3 POINTS

Definition Driving the decision CIO impact

assessment

SECURITY

Bret Ingerman, Vassar College

Security

Poll An end-to-end concern

You It Us Them

Security

Cloud Server Application Desktop User

Security

Remember Nixon: “Trust, but Verify” Shameless plug

“Data Security: It’s All About the Desktop” EDUCAUSE Annual Conference Thursday, October 20, 2:30 – 3:20

Teaching and Learning with Technology

Joel Hartman, University of Central Florida

TEACHING & LEARNING WITH TECHNOLOGY

The range of technologies and applications is endless

Campuses and faculty working on access, adoption, support

Some campuses studying outcomes Lots of innovation and experimentation

TEACHING & LEARNING WITH TECHNOLOGY

A shift from ad hoc to systemic initiatives Some are large scale

Multimedia classrooms Social learning spaces Online learning Leading to campus standards

Increasingly widespread adoption of instructional design, faculty development, and central production support

TLT CHALLENGES

Increasing costs along with uncertain outcomes Technology changes rapidly Use of technology not fully accepted in the

faculty recognition and reward system Teaching tools vs. learning tools Students using their own technologies

MOBILITY

Theresa Rowe, Oakland University

MOBILITY – 3 POINTS

Definition Driving the decision CIO impact

assessment

MOBILITY – WHAT IS IT?

Untethered student, faculty and staff. Consumerization of devices. Customized, individualized, interactive user

interface to services. Single point of convergence for several

communication channels.

Uncontrolled variety: smartphones, touch tablets, netbooks, e-readers.

Consumer selected, consumer-driven platforms. Rethink service connections. Converged communication channels. Each new generation combines more functionality

and more communication channels.

IMPORTANT TO CIOS

MOBILE WEB AND APPS - SERVICES

Thoughtful consideration for path from edge device to provisioned service to presentation.

Blend of mobile web development, apps and communications strategies.

Consistent with university culture – image, security, process.

Network of choice, particularly as devices are in motion.

On campus: Wireless density.

CONSIDER NETWORK IMPACT

Focusing development on optimized browser solutions and mobile web development.

Apps focused and layered on to the web presence.

ACT ON MOBILE SOLUTIONS

MOBILITY – 3 POINTS

Definition Driving the decision CIO impact

assessment

DISASTER RECOVERY & BUSINESS CONTINUITY

Bret Ingerman, Vassar College

Disaster Recovery / Business Continuity

Poll Acceptable risk First comes disaster avoidance What is important

What needs to be recovered? What needs to be continued? Who determines? What cost?

Disaster Recovery / Business Continuity

Backups How many? Where stored? How (readily) accessible?

Partners and trust Recent problem with our ERP software…