Excellence in Execution

Keynote

10%

NINE

the whole strategy implementation

challenge.

underestimateLeaders

“One of the criticisms we would have of some of our colleagues who have studied strategy (and some consultants who advice on strategy) is that they a s s um e that once you design strategy it gets executed”

STRATEGYIMPLEMENTATION

Joseph Bowler,

Professor of Business Admin

Harvard Business School

“They don’t look inside the process

and realize that its much more complicated.”

Leaders are educated

to plan not to

implement

Leaders are educated

to plan not to

implement

We only teach strategy, not

its implementatio

n

Why Does Implementation

Fail?

90%

Failure

Rate

Top Six Reasons Implementation FailsBridges Research

1. Strategy is long-term and they run the business short-term/ quarterly

2. Leaders underestimate the implementation challenge

3. Leaders are trained to plan not to execute

5. People do not understands what the new strategy is, why we need it and how it impacts the business

6. Failing to align everyone in the organization to take the right actions

4. Implementation never goes according to plan

STRATEGYIMPLEMENTATION

© Bridges Business Consultancy Int, 2010

The Story of Strategy Implementation

so far…

+

The Current Equation

Vision, Mission & Values

Strategy

Change Management

= RESULTSxNOT FOR NINE OUT OF 10 COMPANIES

+

What do the one in ten companies do different?

Implementation Challenge

Vision, Mission &

Values

Change Management Implementation

Go beyond traditional

change management

Strategy Creation

Implementation is Impossible without People Engagement

Are you motivating employees to be involved in the

implementation and do they know what action

to take?

Create a Sense of Urgency

Explain why you need a new strategy both emotionally and

logically.

Successful Communication Evolves

Two Waves

Is everyone constantly communicated to about

what’s working, what’s not and what’s going to

happen next?

Is everyone constantly communicated to about

what’s working, what’s not and what’s going to

happen next?

© 2010 Bridges Business Consultancy Int All Rights Reserved

What is the goal of

communicating strategy?

Is everyone constantly communicated to about

what’s working, what’s not and what’s going to

happen next?

Align Processes to the New Strategy

Do staff members have an opportunity to

change the daily processes to meet the

requirements of the new strategy?

Changing Pay Grabs People’s Attention

Are the behaviors and actions required to implement the new

strategy encouraged and reinforced?

People Support

Biz Case Urgency

Communicate What’s Happening

Measure Performance

Culture Alignment

Process Synergize

Reinforce Right Actions

Review Discipline of Doing

Implementation Compass Summary

2. What worked?

Discussion Questions

3. What did not work well?

1. Identify an implementation you were involved in?

4. What did you learn?

5. What would you do differently going forward from what you have learned from this presentation?

Designed & Developed by:

www.bridgesconsultancy.com

Downloadable from www.implementation-hub.com