F. castellani preparing of different stakeholders to use ict in chronic care tuscany

transcript

REGIONAL ICT BASED CLUSTERS FOR HEALTHCARE APPLICATIONS AND R&D INTEGRATION

WAYS OF PREPARING DIFFERENT STAKEHOLDERS TO USE ICT IN CHRONICAL CARE

Francesco Castellani

Settore Sistemi Informativi e Tecnologie Informatiche

DG Diritti di Cittadinanza e Coesione Sociale

Regione Toscana

Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262

Training and Diffusion

The technological innovations may activate new pathways in the healthcare process but without an appropriate diffusion and training of the stakeholders it remains only technologies.

To prevent this Tuscany Region has activate and realized specifices projects as an RTRT project, developed for all the Regionaly domain “As a Service”, or as an specific ICT healthcare projects, under the umbrella project represented by CSE project.

Training and Diffusion

Residents

General Practitioners

/Health operators

“Ecco fatto!”

“PuntiSI”

“Ecco fatto!”

(eLearning)

Classes

Courses

The traning and diffusion projects delivered in Tuscany Region can be clustered in term of the stakeholders that the involeve.

Punti SI

Pagamenti

Remotizzazione sportello Customer

satisfaction

Informazioni

PuntiSI

Punti Si

What is it:

Is a set of different kinds of hardware device (totem and

monitor) installed in all the tuscany territory that enable the

erogation of different kinds of services through the CNS

(National Service Card)

Where is it:

In each Local Helth Autority (LHA)

Composed by:

1. Monitor

2. Totem

3. Core

Monitor

What is it:

Show scheduler viewer.

Where is it:

In each ASL

Features :

1. Programmable show scheduler for each monitor

2. For patient/citizen and operator

What is it:

Automatic System for service erogation.

Where is it:

In each ASL

Features :

1. Different type for different services

2. For patient/caregiver and health operator

3. Connect to the “Core” and to the service provider using

4. All the hardware for all iterations (cam for video, speaker and

mic for audio, scanner and printer for documents)

What is it:

The software subsystem that manages the entire system

Where is it:

Deployed at TIX

Features :

1. Multi LHA

2. Developed as a web application

3. Interoperable with the other RTRT platform/infrastructure

(ARPA, CART, etc)

Monitor

Connection

PuntoSi – The diffusion

Totem Menu

Booking/reservation Delivery of report Heath Operator Support

Online Desk

Hospital Maps

Totem – Report delivery

Totem– Hospital map

Totem- Health Operator Assistance

PuntiSI - Monitor

PAAS and “Ecco Fatto!”

What is it:

It’s a network of Assisted Access Point to on line Service.

It’s a free service in a free place open to the citizen with technologies

and telematic instruments

Where is it:

In each municipality/district of Tuscany Region

Main Features :

1. Front Office

2. Customer satisfaction and harvester of new needs

3. Promotion of the initiative of the eToscana comunity

(www.e.toscana.it/e-toscana/it/pass.wp)

FAD and Classes courses

TRIO: the web learning system in Tuscany Region

http://www.progettotrio.it

What is it

It is a free integreted system of products and services designed to meet the

training needs of the citizen, public and private organization.

FAD and Classes courses

FAD: CNS course

iscritti

passed

Iscritti 7583

Passed5048

Enrolled

Tested

Promotion and Advertise activity

Tuscany Region

Web site

Promotion and Advertise activity

… and our Testimonial Jack Russel

Email: francesco.castellani@regione.toscana.it

Phone: +39.55.4383323

www.richardproject.eu

F. castellani preparing of different stakeholders to use ict in chronic care tuscany

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