ProJet 1000/1500 TrainingShuttle Motion FailureShuttle Motion Failure

Shuttle Motion Failure Symptoms

o System Alertso “Shuttle failed to home”

o “Shuttle failed to move”

o Overfill in material tray

o Under fill in material tray

o Noisy or vibrating during scrape or coato Noisy or vibrating during scrape or coat

Shuttle Motion Failure Causes

O fill & U d fillo Overfill & Under fill

o Cured material on the film

o Material build-up on shuttle rails

l d lid b i bo Sleeve and slide bearings may be worn

o Loose actuator motor

o Shuttle home switch

Try This First

o Occasional, random shuttle errors may occur during normal operationo often the result of system EMI noisey

o Example Alert: “Shuttle failed to home”

o If this is a one time occurrence try rebooting the printer if resolvedo If this is a one time occurrence, try rebooting the printer – if resolved, troubleshooting will not be necessary

o If unresolved, please continue to “Troubleshooting Shuttle Motion Failure”

Troubleshooting Shuttle Motion Failure

1. Remove the material tray and inspect for overfill (material beneath the tray)1 Overfill can cause delamination which can contribute to cured material sticking to the tray film1. Overfill can cause delamination which can contribute to cured material sticking to the tray film2. Cured material on the film can cause the coater bar to collide with the cured material and result

in a shuttle motion error3. If overfill exists, please refer to “Overfill” training module for corrective action

2. If there are no signs of overfill, return the material tray to its correct position

Screen towards the front of printer, notch towards the backprinter, notch towards the back

Troubleshooting Shuttle Motion Failure

3. Ensure that the material tray has no cured material or any other obstructionso If obstructions are present, clean or replace the material trayp , p y

4. Confirm proper fill level (see webGUI Tips-Videos) and perform motion test using diagnosticso If no errors occur run a test printo If no errors occur run a test print

5. If you continue to experience shuttle motion errors, go to “Cleaning Shuttle Plate Assembly”

Cleaning Shuttle Plate Assembly

A clean printer is a happy printer!p ppy p

Material build up and/or a worn bearing may cause shuttle motion errorscause shuttle motion errors

Disassemble the shuttle plate assembly and clean

Cleaning Shuttle Plate Assembly

Wear gloves when disassembling and cleaning

ON/OFF Switch Ethernet cable

Caution: Power off and disconnect power cord from power outlet

Disconnect Ethernet cable from printer Power Cord

/

Cleaning Shuttle Plate Assembly

Using a flat screw driver,remove the left and rightremove the left and rightside panels

Turn the wing nuts inside theTurn the wing nuts inside the front side panels to unlock – lift panels away

Cleaning Shuttle Plate Assembly

Close cartridge lid andClose cartridge lid and remove material cartridge

Cleaning Shuttle Plate Assembly

Press the lock function on the interfaceto bring the shuttle forward

Close cartridge door

Unlock shuttle plate

Cleaning Shuttle Plate Assembly

Cl id l t i l f t f h ttl d lift h ttl blClean residual material from top of shuttle and lift shuttle assembly

Cleaning Shuttle Plate Assembly

Remove scraper bar by pulling down p y p gfrom the shuttle fingers – place coater bar in the material tray

Clean spring fingers and surface ofClean spring fingers and surface of residual material

Cleaning Shuttle Plate Assembly

Remove the two retaining screws on each side ofthe shuttle assembly using a 9/64 Allen wrenchy g /

Cleaning Shuttle Plate Assembly

Remove the end piece and clean any residual resin

Cleaning Shuttle Plate Assembly

Lift out the actuating arm while supporting the shuttle – carefullyremove the sleeve bearing

Slide the shuttle out of the assembly

Cleaning Shuttle Plate Assembly

Be careful not to lose the four (4) glide bearing locatedon the pins on the side of the shuttle plate

Cleaning Shuttle Plate Assembly

Clean the shuttle assembly rails

Re-install shuttle in reverse order

Cleaning Shuttle Plate Assembly

Perform motion test using diagnostics – if no errors occur run a test print

Check for Loose Actuator Motor

A loose actuator motor can cause motion errors and material fill issues

1. Remove the right side panel

2. Check the actuator motor and confirm that it is securely mounted to2. Check the actuator motor and confirm that it is securely mounted to the chassis – if it is loose, tighten accordingly

Bracket

hChassis

Test Shuttle Home Switch

1. Remove the left side panel and inspect the shuttle home optical switch for proper alignment align if necessaryproper alignment – align if necessary

2. Go to Advanced > Diagnostics > Shuttle Motion and test the shuttle home optical switch for proper homing operation

1. Select “Move Home” button – when the shuttle moves to home position, the “Home Sensor” box should toggle (if it does not toggle, select the “Move to Coat” button and confirm that the box is toggled and that the sensor is functioning correctly)

2. Replace optical switch if necessary

Shuttle Motion Error Tree

If shuttle motion errors cannot be resolved using the troubleshooting techniques, the actuator motor may need to be replaced – contact 3D System Service for further assistance

Error Component Issue Resolution

Material tray in backwards Re-install tray in correct position (screen will be to the front of the printer

Shuttle Motion Failure

Obstruction

y y p ( p

Cured material in tray Clean cured material from tray

Material build up in rails Disassemble shuttle assembly and clean w/IPA and lint free cloth

Home switchBad home switch Replace home switch

Home switch out of line Adjust home switch and test

Actuator Motor

Loose mounting bolts Tighten mounting bolts

Defective encoder Replace actuator motor

Defective motor Replace actuator motorDefective motor Replace actuator motor

BearingsActuator arm sleeve bearing Replace bearing

Slide bearings Replace bearings

Review Questions

Cured material on the film will not cause a shuttle error

True

False

Review Questions

Cured material on the film will not cause a shuttle error

True

FalseFalse

Review Questions

When experiencing a shuttle error, what should you try first

Replacing the material cartridge

Replacing the material tray

Cleaning the bearings

Rebooting the printerRebooting the printer

Review Questions

When experiencing a shuttle error, what should you try first

Replacing the material cartridge

Replacing the material tray

Cleaning the bearings

Rebooting the printerRebooting the printerRebooting the printerRebooting the printer

Review Questions

System EMI noise can cause random shuttle errors during normal operation

True

False

Review Questions

System EMI noise can cause random shuttle errors during normal operation

TrueTrue

False

Review Questions

A loose actuator motor should always be replaced

True

False

Review Questions

A loose actuator motor should always be replaced

True

FalseFalse

Review Questions

Remove which panel to inspect the shuttle home optical switch for proper alignment

Right

Left

Review Questions

Remove which panel to inspect the shuttle home optical switch for proper alignment

Right

LeftLeft