FITTING XD IN THE AGILE SHAPED BOX: DELIGHTING OUR USERS.

HI. MY NAME IS MICHIEL.XD DESIGNER AT AVANADE NL

michiel.pruijssers@avanade.com | @michielpr

TALES OF A DESIGNER IN A DEV TEAM

THE USERS “WILL” LOVE IT.

WE COVERED

THE MINIMUM REQUIREMENTS!

THE PRODUCT OWNER IS KING!

DOES THE KING KNOW HIS PEOPLE?

HOW DO YOU MAKE DELIGHT?

WHAT IS DELIGHT ANYWAY?

DELIGHT

REVEL

ENJOY

PLEASURE

PLEASEENTHRALL

TRANSPORT

RAVISH

ENCHANT

ENRAPTURE

DELECTATION

JOY

DELIGHT IS MORE THAN A PRETTY UI

GESTALT DESIGN QUALITY+ +

GESTALT DESIGN QUALITY+ +

GESTALT DESIGN QUALITY+ +

GESTALT DESIGN QUALITY+ +

HOW DO YOU MAKE THIS HAPPEN?

AGILE.

AGILE FOCUS ON THE END USERS.

DEAL WITH THE AGILE BUSINESS GAP.

“THE IDEAL SITUATION”

“A REAL SITUATION”

“ANOTHER REAL SITUATION”

THINK OF IT AS VIRTUAL DESIRE PATHS

THEREFORE, OUR PRODUCTS NEED TO BE

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

INCOMPLETE | IMPERMANENT |

IMPERFECT

Characteristics of our product

6 STEPS TO ACHIEVE DELIGHT

STEP 1

DEFINE YOUR USERS.

GET SOME GRIP ON THEM.

STEP 2

STEP 3

CREATE A MAP OF THE USER FLOW

DEFINE & ORDER USER STORIES

STEP 4

most used

Least used

User Sequence #1 User Sequence #2 User Sequence #3 User Sequence #4 User Sequence #5

Amost used

Least used

User Sequence #1 User Sequence #2 User Sequence #3 User Sequence #4 User Sequence #5

B FC D E G

A

B

C

D

E

F

G

1

2

Jean ReneeUX

ScoreStaffing & ResourcesDaniel

Y

Y

Y

Y

Y

Y

Y Y

Y Y Y

Y

Y

Y

Y

Y

Y

Y

9 8 5

Business

Impact

5

3

4

5

2

3

5

290

27

32

40

46

120

25

Dev

Estimate

3

2

5

10

3

6

4

A

B

C

D

E

F

G

1

2

Jean ReneeUX

ScoreStaffing & ResourcesDaniel

Y

Y

Y

Y

Y

Y

Y Y

Y Y Y

Y

Y

Y

Y

Y

Y

Y

9 8 5

Business

Impact

5

3

4

5

2

3

5

290

27

32

40

46

120

25

Dev

Estimate

3

2

5

10

3

6

4

REFINE BACKLOG AND REPEAT.

STEP 6

THINK | MAKE | CHECKWRAP UP

THINK | MAKE | CHECKWRAP UP

THINK | MAKE | CHECKWRAP UP

UX IS MORE THAN PIXELS.

Conclusion

IT’S A HARD SKILL.

Conclusion

DESIGNERS FACILITATE, USE THEM.

Conclusion

TEAMS NEED TO GET EDUCATED.

Conclusion