Post on 25-Aug-2018
transcript
1Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2012. Infor. All Rights Reserved. www.infor.com 1
Food & Beverage Customers
2Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Disclaimer• These customers and logos have been checked for referenceability at the
time of publication.
• Note that the status can change, so before using any of these slides, please check with your ARP Reference Manager to confirm the customer’s current reference status.
3Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Auricchio
Auricchio is a 140+ year old family owned Italian
cheese-making company. Initially produced just
provolone but has expanded to other cheeses.
Brands include Ceccardi, Gloria and Locatelli. The
company has multiple facilities and distributes
globally.
http://auricchio.it/
Headquarters
Italy
Revenue
180M Euro
Industry
Food & Beverage
“We can have a single management view of our entire operations which not only can help us to meet regulatory needs, but affords us the flexibility and agility to respond to market opportunities quickly to maximize our profitability."
Giovanni MartiniCFO and Group ControlledAuricchio
• Lack of adequate tools for planning
• Poor consistency of data across
the business
• Concern over supporting its global
expansion strategy
• F&B capabilities especially for fresh
products
• International capability and
scalability
• Will deliver greater coordination
across departments, tighter
management of costs, and
constraints around certification and
traceability.
• Enhanced information across the
operation
Infor® M3
4Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Aurora Organic Dairy
Leading producer and processor of store-brand organic milk and butter for U.S. retailers. Company operates organic dairy, heifer, and calf farms in Colorado and Texas, as well as an organic dairy processing plant in Colorado. Plan to add additional processing plant in Missouri in 2019.
http://www.auroraorganic.com/
Headquarters
US (Boulder, CO)
Industry
Food & Beverage
• Vertically integrated supply chain
results in highly complex planning
requirement
• Business growth and expansion
plans require more advanced IT
infrastructure
• Unique requirements including i) Milk
Balancing & Utilization (push vs pull),
ii) Integration with highly automated
production and storage/retrieval
systems, iii) extensive traceability &
quality management functionality
• Milk Balancing Optimization
through Infor SCM
• Industry cloud solution that will
maximize operational efficiency
with no modifications
• Agile solution that supports their
growth strategy
• Technology platform that integrates
their industrial network.
• Infor step-wise migration plan to
help realize value quickly
• Microsoft and the incumbent, DSI,
could not match the breadth and
depth of Infor’s offer
CloudSuiteTM Food & Beverage
Infor Demand+
Infor Advanced Planning
Infor Advanced Scheduling
Infor Factory Track
5Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Brewster Cheese, Inc.
Brewster Cheese is the largest manufacturer of all natural
Swiss cheese in the United States. The company has
experienced steady growth since the dairy was purchased by
John Leeman in 1965. Over the years, Brewster has
expanded its production and warehousing facilities in
Brewster, Ohio and added a production facility in Stockton,
Illinois and another in Rupert, Idaho.
www.brewstercheese.com
Headquarters
USA
Industry
Food & Beverage/Dairies
Infor ION was very easy
to implement and maintain.
Sometimes I forget about
it and then get worried that
I’ve missed something,
but when I go check it,
it’s just doing its thing.”
Dale BrittanCIO, Brewster Cheese
• Connect systems to eliminate the
need for duplicate data entry
• Enable inventory to be expensed
as it is received
• Update older systems to take
advantage of new functionality
• Seamlessly connected Infor EAM with
Infor Adage by implementing Infor ION
• Eliminated duplicate data entry by
entering purchase orders and receipts
in ERP Process Business and then
sending the information via ION to
EAM Enterprise for inventory
• Gained the ability to track assets
and inventory, manage preventative
maintenance on equipment, and run
in-depth maintenance reports by
upgrading from Infor MP2 to Infor
EAM Enterprise
Infor ION®
Infor® EAM Enterprise
The purpose-built middleware
solution provides a simple but
powerful and scalable framework,
allowing to eliminate operational
silos, dramatically improve exception
management, and achieve
unparalleled end-to-end efficiency
6Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
De Graafstroom B.V.
De Graafstroom B.V. processes approximately 400
million liters of milk into over 40 million Kg of cheese
every year and sell to retailers in Netherlands and
abroad. It produces natural Dutch cheese which
comes in two varieties: naturally ripened cheese and
foil-ripened cheese.
www.degraafstroom.com
Headquarters
Netherlands
Industry
Food & Beverage
We expect Infor M3
to continue to be at the
forefront, so that they can
continue to strategically
support our business.”
Joris AartsFinancial Director
De Graafstroom B.V.
• Manage the integration of Delta
Milk and De Graafstroom B.V. to
leverage Delta Milk’s knowledge of
cows and milk and De
Graafstroom’s expertise in
production of cheese
• Identify a system with industry
expertise to manage the huge
volume of business
• Expertise of M3 and
implementation partner Alfa-Beta in
the food industry, especially dairy
and cheese industry
• The emphasis M3 lays on food
industry, and its contributions to the
development of the industry
Infor® M3
Understands the key challenges
and complexities in the dairy industry.
It helps to optimize planning and
forecasting, satisfy customers
demands and comply with increasing
industry
and financial regulations
7Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Dr Pepper Snapple
Dr Pepper Snapple Group is a leading producer of flavored beverages in North America and the Caribbean. We have 7 of the top 10 non-cola soft drinks, and 9 of our 10 leading brands are No. 1 or No. 2 in their flavor categories. In addition to our flagship Dr Pepper and Snapple brands, our portfolio includes 7UP, A&W, Bai, Canada Dry, Clamato, Crush, Hawaiian Punch, IBC, Mott's, Mr & Mrs T mixers, Peñafiel, Rose's, Schweppes, Squirt and Sunkist soda.
www.drpeppersnapplegroup.com
Headquarters
Plano, TX
Industry
Food & Beverage
We now have a user-friendly solution with a web interface that’s very easy-to-use. Our data is organized in a way that makes sense to our users, and we have processes in place that align with what we’re actually doing with the business. We have reports that serve the business well, and have realized strong business value.”
Bob WimpfheimerSenior Manager, R&D Knowledge ManagementDr Pepper Snapple Groups
• Select a solution to manage
information and processes for new
product development and launch at
leading producer of flavored
beverages, which has 50+ brands
• Upgrade Infor Optiva or switch
to a competing solution to meet
new Food and Drug
• Administration (FDA) regulations
on nutrition labeling in the US
• Streamlined product development
and nutrition labeling processes
by replacing manual data entry with
intuitive workflows in Infor Optiva
• Reduced the time it takes to bring
a new product to market and
reduced rework on nutrition labeling
(e.g., 5 manual data entry processes
eliminated)
• Lowered implementation costs by
choosing Infor Optiva, the highest-
value product lifecycle management
(PLM) solution available based on Dr
Pepper Snapple Group’s analysis
Infor® Optiva
8Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Estrella Maarud Holding
Founded in 1957, Estrella Maarud Holding manufactures and markets salted snacks in the Nordic and Baltic countries under the brands of Estrella, Maarud, and Taffel. When Estrella was acquired by Intersnack, Estrella saw this as an opportunity to upgrade to the latest version of Infor M3 to help ensure continued growth across its established Nordic market and facilitate expansion into the emerging Baltic markets
www.estrella.se
Headquarters
Oslo, Norway
Industry
Food & Beverage (CPG)
Infor M3 was successfully
upgraded with no disruption
to our business. Using an
innovative gamification
methodology, we accelerated
the deployment across our
operations in seven countries
in the Nordics and Baltics.”
Anders Ivarsson,CIO, Estrella Maarud Holding
• Accelerate growth and expansion
across the company’s operations in
seven countries
• Support traceability and logistics
processes with Infor M3’s new pallet
label identification capabilities
• Completely test the application to
ensure successful delivery of all
functionality
• Transition successfully from an
iSeries- to a Windows-based platform
without impacting the business
• Ensured continuous growth and
allowed expansion into key
emerging markets
• Maximized success of the testing
process
• Standardized business processes
within the enterprise application
Infor® M3
9Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges Why Infor?Solution
FullersIndependent family brewer founded in 1845. The
Company runs ~200 Tenanted pubs and ~200
Managed Pubs and Hotels while the Fuller's Beer
Company brews a portfolio of premium beers. The
company continues to also grow through acquisition
and partnerships.
https://www.fullers.co.uk/
Headquarters
UK
Industry
Food & Beverage
This investment in our fundamental
systems will impact all parts of our
business going forward and will be
a step-change in our ability to
quickly interrogate the underlying
trends and performance.
James DouglasFinance Director, Fullers
• Business required a thorough
refresh of its system architecture,
including the replacement of a
legacy ERP system
• Seeking a complete digital
transformation that can improve
planning, execute and reaction to
market and internal business
dynamics across their complex
business
• Out of the box best practice
processes
• Strong, comprehensive beverage
functionality
• Rapid deployment model
• Business intelligence and analytics
for pubs and manufacturing
Infor CloudSuite Food & Beverage
• Deployment with include Infor
Enterprise Asset Management
(EAM), Infor Contract Lifecycle
Management (CLM), Infor
Customer Relationship
Management (CRM), and Infor
Dynamic Enterprise Performance
Management (d/EPM).
10Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Harris Ranch BeefHarris Ranch, founded in the 1930s in California’s San
Joaquin Valley, has grown and expanded into the west’s
most progressive, innovative, and quality conscious beef
producer. Harris Ranch is now the largest cattle feeder,
beef processor, and beef marketer in California and also
one of the largest family-owned agribusinesses in the
nation, with annual sales in excess of $400 million
www.harrisranchbeef.com
Country
USA
Industry
Food & Beverage/Meats
Infor solutions have enabled
Harris Ranch Beef to
significantly reduce costs
through accurate materials
projections."
Randall DehartIT Director
Harris Ranch Beef
• Create accurate sales forecasts
• Correctly determine proper balance of
product types to avoid production
shortfalls and overages among them
• Keep operations running as efficiently
and profitably as possible
• Optimize the use of raw materials and
cut costs
• Acquire a software solution that works
with technology already in place
• Increase current production levels at a
decreased cost per unit
• Infor Advanced Planning and Infor
Demand Planning integrated flawlessly
with Infor Adage already in place
• Real-time data driven statistical
forecasts determined how many raw
materials were needed and how many
of each product need to be packaged to
maximize profits
• Solution increased the amount of raw
materials available to be processed and
shipped out as product
• New technology reduced the number of
times employees must handle raw
materials, allowing staff to focus on
other areas of production
Infor® Advanced Planning
Infor Demand Planning
11Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
IKEA
Since its 1943 founding in Sweden, IKEA has offered home furnishings of good design and function at low prices. The IKEA Group operates over 350 IKEA stores in 29 countries. IKEA incorporates sustainability into day-to-day business and supports initiatives that benefit children and the environment. The stores also include a Swedish style restaurant as well as an expanding line of packaged food products. In 2017, Food revenue was 1.8B Euros.
http://www.ikea.com
HQ
Sweden
45 Locations globally
Industry
Food & Beverage, Retail
Infor’s consultants were extremely dedicated and committed to meeting our goals. They were very service minded and excellent to work with.”
“We realized we want to continue investing in Infor technology as our future platform on top of PLM Optiva, M3 and future additional business needs.”
Mattias WickenbergIT ManagerIKEA
• Lack of traceability across the brands
• While lack of standard processes
reflected entrepreneurial spirit of the
organization, there was concern this
was putting the business at risk
• Required faster time to market for
new products to meet accurate
traceability & market demands
• Scattered food-related workforce
needed to better collaborate (500
users in 45 countries)
• Standardized processes have helped
build confidence in development and
reporting
• Can now manage all product related
aspects of global suppliers including
product development and collaboration
• Infor technology stack is providing
foundation for Optiva integration with
other applications.
• New solution is breaking down silos
between R&D and the rest of the
business. Infor continues to work with
IKEA to further refine the solution to
meet their needs
Infor® Optiva (PLM)
Infor M3
Infor OS
12Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Intersnack
Intersnack annually produces around 500,000 tonnes
of snacks including potato chips, nuts, baked
products and specialty snacks. The company HQ is
in Germany, is privately owned and has over 8,000
employees. Intersnack owns over 20 popular brands
and private label products in the snack and sub-
snack categories .
Headquarters
Germany
Industry
Food & Beverage - Snacks
• Modern, scalable platform to
expedite the integration of new
Intersnack acquisitions
• Digitalization program to
standardize and harmonize global
processes across every aspect of
its business
• Replacing the group’s 17 disparate
ERP systems, 60% of which are
currently run by SAP and Oracle,
• Strong credentials and deep
functionality in food and beverage
• Infor’s Cloud leadership,
• Infor’s ability to deliver solutions in
a multi-tenant Cloud environment
• Commitment to support
Intersnack’s digital vision
CloudSuiteTM Food & Beverage
• 1,500 SaaS users
• The project will see Infor support
almost every process across
every Intersnack brand,
throughout 30 countries,
facilitating the market leader’s
digital transformation strategy,
and establishing a modern
platform from which to pursue
growth.
As a market leader in the
snack industry, we need to
demonstrate best practice in
order to support our goal of
long term value creation, and
technology has quickly
become a crucial pillar in
achieving this.”
Maarten Leerdam
CEO Intersnackt
13Copyright © 2018. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Kellogg Co.
Kellogg Company produces cereal and convenience foods, including cookies, crackers, fruit-flavored snacks, frozen waffles, and vegetarian foods. The company's many brands include Corn Flakes, Keebler, Morningstar Farms, and Famous Amos. Based in Battle Creek, MI, Kellogg manufactures products in 18 countries and markets them in more than 180 countries.
www.kellogcompany.com
Industry
Food & Beverage
Headquarters
USA
Our number one priority was to implement a standardized and centrally governed system. Infor HR Service Delivery provided a personalized HR portal to drive employee and manager self-service. Our goal was to maximize self-service adoption, and our survey results show employees as ‘very satisfied.”
Anne PaterraSenior Director- HR Shared ServicesKellogg Co.
• Provide more reliable human capital
data, particularly across country
borders
• Eliminate highly customized system
with one that would automate and
leverage talent across the businesses
• Implement an easy-to-use employee
and manager self-service system
• Gained high confidence in human
capital data reliability, allowing
management
to make better decisions
• Automated processes and
standardized policies, improving
business growth opportunities
• Significantly improved the
efficiency and simplicity of HR
processes, saving costs
Infor® HR Service Delivery
The transformative technology
makes
it possible for employees to resolve
more than 70% of routine
transactions
and inquiries without HR intervention
14Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Kemin Industries Inc.
Founded in 1961, Kemin Industries Inc. provides solutions to the animal and human nutrition and health, personal care, pet food, and pharmaceutical industries. Keminoperates in more than 70 countries, with manufacturing facilities in Belgium, Italy, Brazil, China, India, Singapore, South Africa, and the United States. Kemin serves a customer base that impacts 80% of global food production
www.kemin.com
Headquarters
Des Moines,Iowa, USA
Industry
Food and Beverage and Life Science
Infor provides us with the integrated, scalable information infrastructure we need to drive efficiencies at both the management and operational levels. We can standardize our business processes, procedures, and terminology, and enable information to flow to the right people at the right time.”
WW IT Vice PresidentKemin Industries Inc.
• Provide safe nutrition ingredients that
support the food and beverage industry
• Track product lots quickly and
accurately
• Deliver products to customers on time
• Keep costs under control
• Consolidate information, enhance
collaboration, and improve visibility
across all of the company’s
manufacturing, distribution, customer
service, and research and development
operations
• Consolidated five systems into one,
providing the company with a
competitive edge
• Improved lot tracing for recalls to a
response time of 30 minutes
• Cut the month-end close cycle in half,
and is now pushing to reduce the
cycle even more
• Increased efficiency
• Responded more quickly to customer
requests because of the links created
between business units
Infor® M3
15Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Keystone FoodsHeadquartered in Pennsylvania, Keystone Foods offers processing, distribution, logistics, and supply-chain services for proteins—poultry, beef, fish, and pork—as well as research and development. The company has about 13,000 employees in more than 50 operational facilities in North America, Europe, the Middle East, Asia, Australia, and New Zealand. Annually, Keystone produces two billion pounds of poultry, 400 million pounds of beef, 300 million pounds of fish, and 10 million pounds of pork
www.keystonefoods.com
Country
USA
Industry
Food and Beverage
We’re taking advantage of Infor EAM Enterprise in the cloud for several reasons. We need fewer IT staff, and we can rely on Infor to back up the systems, perform upgrades, and do patches that have already been tested. It’s so cost-effective and saves us time and effort.”
Jimmie EllingtonCMMS Technology Project ManagerKeystone Foods
• Effectively manage work orders
and associated labor for 18
maintenance departments
• Provide visibility into inventory
throughout the company, and offer
system access from anywhere
• Ensure database security, avoid
application and server compatibility
issues, and maintain minimum IT
costs
• Gained the flexibility of on-demand
access to everyone from anywhere
• Enhanced decision-making by
providing real-time data in one source,
including keeping parts descriptions
consistent and avoiding duplications
• Easily created custom work orders to
offer single-screen access and a
paperless process for maintenance
staff
• Integrated production, maintenance,
and inventory data with financials data
• Achieved ability to closely track
maintenance work orders and
associated labor
Infor® EAM Enterprise
Infor EPAK
16Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Kirin Brewery Company
Kirin Holdings Company, Limited, is an integrated beverages company with 30,000 employees and global sales of 2.5-trillion Yen. Kirin Brewery Company, Limited is one of the Kirin Holdings subsidiary companies. Kirin Brewery produces and distributes about 800 types of beer and alcohols spanning 60 brands
www.kirinholdings.co.jp/english
Headquarters
Nakano, Tokyo
Industry
Food & Beverage/CPG
With Infor Advanced Planning and Infor Advanced Scheduling, the user interface for changing our model settings can be done easily by an end user, who doesn’t have to be an IT specialist. This allows us to use Infor Advanced Planning as an optimization engine for our weekly demand and supply plans, and utilize Infor Advanced Scheduling for highly-effective periodic production plan scheduling in the factories.”
Kenji MaedaSenior Manager IT Planning Department
Kirin Company, Limited
• Better meet customer demands of
minimizing transportation costs, by
optimizing demand and supply
planning
• Provide end-users with the ability
to easily change production,
dispatch, and transfer plans
• Improved the accuracy and reliability
of demand and supply planning
• Enhanced modeling capabilities that
enable adjustments to the demand and
supply plans as the market changes
• Improved decision making by providing
factory end-users with more accurate
and reliable production planning
• Increased end-user productivity with
a simplified and more intuitive user
interface
• Enabled the company to consider highly
complex constraints
Infor® Advanced Planning
Infor Advanced Scheduling
Infor BI
17Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Marine Harvest
Marine Harvest ASA is one of the largest seafood companies in the world, and the world’s largest producer of Atlantic salmon. Marine Harvest supplies healthy, delicious and sustainably farmed salmon and processed seafood to more than 70 markets worldwide. The company employs 12 717 people, and is represented in 24 countries.
http://marineharvest.com/
Headquarters
Norway
Industry
Food & Beverage
“We were able to streamline
and coordinate global
operations and improve
overall productivity and
collaboration across our
business.”
Jørn I. Berg IT Applications Manager
Marine Harvest
• Managing substantial growth
globally
• No common ERP platform or
standardized processes across
locations
• Lack of consistent reporting
• Past success with M3 in protein
• Provided foundation for company’s
digitalization strategy
• Cloud solution that reduces
complexity and can scale across
the business
• Multi-country and multi-currency
capabilities
• Easier access to data and
reporting
CloudSuiteTM Food & Beverage
18Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Minsa
Minsa is the second-largest corn flour producer in the
world. Founded in 1993 in Mexico, Minsa has six
plants in Mexico and two in the U.S. Minsa has more
than 80,000 customers around the world
www.minsa.com
Country
Mexico
Industry
Food & Beverage
Channel partners
GCM Business
Consulting & Technology
We are able to create
'what if scenarios' now.
What if we opened or closed
a plant or a distribution
center? In a current market
of constant change, this has
proven extremely useful.”
Álvaro Caballeroplanning and systems corporate manager, Minsa
• Optimize distribution and logistic
processes to face increasing
competition in the tortilla market
• Select a solution to be the foundation
of its supply chain efficiency
improvement plan
• Develop and execute better purchase
plans by region and by plant
• Optimize plant capacity
• Decrease supply chain costs
• Developed and executed better purchase
plans by region, accounting for
seasonality and harvest regions, as well
as production per plant and corn and flour
transportation scenarios
• Lowered supply chain costs to enhance
all of its operations: purchasing, handling,
storage, manufacture,
and distribution
• Improved its distribution system with more
efficient production distribution plans
based on transportation rates that
consider raw material origin
• Centralized its plans for all 46 of its
distribution centers
Infor® Advanced Planning
19Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges Why Infor?Solution
NutrecoNutreco is a global leader in animal nutrition and aquafeed with more than 100 production plants in 35 countries and 11 R&D centers in seven countries. Their advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Its two global company brands Skretting (aquafeed) and Trouw Nutrition (animal nutrition) have sales in over 90 countries. Nutreco’sultimate business goal is to double world food production whilst halving the footprint.
https://www.nutreco.com/
Headquarters
Netherlands
Industry
Food & Beverage
Digital transformation is at the heart
of what we are doing in this regard,
and it was imperative that we
worked with a partner that we
trusted implicitly, not a supplier, to
achieve our end goal. We have
absolute confidence in the Infor
team and are genuinely excited to
pursue our transformational journey
with them and see tangible value
and benefits at each stage."
Henry Van De VenCIO & Digital Leader, Nutreco
• Need greater business agility to
enter new markets quicker –
organically or by acquisition
• Lack detailed analytics to
understand how to improve
individual livestock health and well-
being
• Seek means to enable closer direct
two-way relationships with their
end customers
• Currently running older version of
M3 (10.1)
• Cloud/SaaS is the infrastructure
and enabler that will drive and
support digital transformation.
• History with Infor & M3 has
demonstrated fit for food and feed
manufacturing
• H&L Digital provides foundation for
re-imagining the customer
experience
• Better supply chain visibility and risk
management due to GT Nexus
CloudSuite™ Food & Beverage
• Upgrade from on-premise M3
GT Nexus
20Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Peters Ice Cream
The leading ice cream manufacturer in Australia. American
expatriate Fred Peters founded the company in 1907, using his
mother’s recipe to build the foundation for manufacturing,
distributing, and selling ice cream products in Australia. Peters
caters to all segments of the market and distributes to both the
grocery and impulse channels. Peters Ice Cream brands include
Drumstick, Peters Original, Connoisseur, and Maxibon
www.peters.com.au
Country
Australia
Industry
Food & Beverage
Infor partner
Numeric Computer Systems (NCS)
We would not have met our
time line or budget if we had
modified M3’s preconfigured
Accelerator for Food and
Beverage. In the end we did
not need to modify the
preconfigured package –
it was fine for our business."
Jonathan HutchingsTransition Manager
Peters Ice Cream
• Replace the ERP system of Peters’
previous owner, Nestlé®, with a
standalone IT backbone
• Fast-track the rollout from a typical
timeframe of 12 to 18 months to
just over 7 months
• Add functionality targeted to the
specific needs of an ice cream
company, including real-time
information on stock levels and
direct store delivery status
• Infor® quickly implemented and
rolled out an all-encompassing
ERP solution that provides clear
visibility across
the business
• With up to 70% of necessary food
and beverage business processes
pre-configured in Infor
Implementation Accelerator for
Food and Beverage, the
implementation was faster than
usual and hassle-free
Infor M3
Infor Implementation Accelerator
for Food and Beverage
21Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Punta del Agua
Punta del Agua S.A is a family-owned dairy company founded more than 40 years ago, specializing in cheese, butter, and milk. It manufactures quality products in competition with leading brands, and uses high technology for its management processes. The company’s products are sold in its local market, and exported to more than 20 countries as well.
www.puntadelagua.com.ar
Headquarters
Argentina
Industry
Dairy
We are very happy with the
software selection and expect
important benefits in a short
time. Currently, we have
automated the maintenance
operations sector and the
process has just begun.”
Luciano BonettoCFO, Punta del Agua
• Improve productivity and efficiency
• Enhance data management for
better decision making
• Optimize maintenance tasks
• Automated maintenance
operations
• Enhanced data management,
enabling better decision making in
maintenance operations
• Eliminated manual records,
avoiding duplicate data
• Established a single place for filing
work orders, product deliveries,
and orders costs
• Improved maintenance
programming tasks
Infor® Enterprise Asset
Management
22Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Reynolds Catering Supplies
Reynolds Catering Supplies is one of the UK’s leading, national distributors of fresh fruit, vegetables, dairy, and cheese—processing more than 3,000 orders daily via a fleet of 194 vehicles. Reynolds supplies more than 2,500 different fresh and chilled products from around the world to some of the biggest names in the catering industry. A greengrocer recognized for reliability, flexibility, and exceptional customer service, Reynolds gets the very best fresh produce from field to fork
www.reynolds-cs.com
Country
UK
Industry
Food and Beverage, Distribution
It’s easier and quicker to
effect business change and
improvements now as we
continue to grow with
expertise spread evenly
across departments, thanks
to Infor M3’s embedded
business system.”
Richard CalderIT & Business Systems Manager
Reynolds Catering Supplies
• Replace legacy enterprise resource
planning (ERP) and supply chain
solutions with new systems capable
of managing a sophisticated array of
services more effectively preparing the
company for rapid and consistent
growth
• Implement integrated solutions that can
manage increased demands from both
internal and external customers, and
meet business needs throughout the
warehouse, call center, supply chain,
and finance departments
• Improved the speed and detail of
financial reporting, leading to better
credit control and a reduction in the
number of debtor days
• Management received more detailed
information, which improved decision
making and efficiency
• Reduced the risk of product waste by
being able to reclassify and adjust
shelf life at item and lot levels with
Inform M3’s unique reinspection time
and sales functionality
Infor® M3
23Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Rynkeby Foods
Founded in 1935, Rynkeby Foods is the leading Danish manufacturer of fruit juices and other fruit-based foodstuffs, including jam, wine products, iced tea, and stewed fruit. The company employs 250 people at its factory in Ringe, Denmark, and has grown steadily by buying and merging with other companies. Products are sold to large supermarket chains and exported to Sweden, Norway, Finland, and Germany. RynkebyFoods is 100% owned by the dairy concern Arla Foods
www.rynkeby.dk
Country
Denmark
Industry
Food and Beverage
Now we have the right
system in place to improve
the availability and accuracy
of our key company data and
information, providing overall
reporting abilities for our
management team.“
Steen Lund-PedersenIT Manager, Rynkeby Foods
• Replace an older, highly customized
system with a more modern,
standardized solution
• Find a solution tailor-made for the
food and beverage industry
• Used Infor’s implementation methodology,
a proven process that includes design,
establishment, and execution phases, to
achieve a straightforward, problem-free
implementation
• Experienced lower total cost of ownership
by implementing a solution with built-in
industry expertise and the user-friendly
Infor Smart Office interface, resulting in
more efficient processes
• Met industry-specific requirements
and helped avoid excess production
or stock-outs
• Gained the ability to download and install
patches and other updates via the web
Infor® M3
24Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges ResultsSolution
Seaboard Foods
Seaboard Foods is an integrated food company producing premium pork products for both domestic and international markets. Based in Shawnee Mission, Kansas with multiple facilities through out the US. Their customers include food service, retail and other processors in the US and several international markets.
http://www.seaboardfoods.com/
Headquarters
Kansas, USA
Industry
Food & Beverage (Meat Processing)
“Infor works with you to
identify the right systems for
your organization and to
identify and change
processes to meet your future
needs.”
Brad HamiltonVP of Planning & Analysis
Seaboard Foods
• Struggling with accurate inventory
visibility which affected their deliveries
so customer satisfaction deteriorated.
• Business was growing with new
facilities coming on line but lacked
aggregated view of their business
• Legacy system was becoming
fragmented and lacked modern
functionality
• Insufficient planning tools to optimize
usage of raw materials
• Adopted a phased approach in order
to capture incremental value, to align
with specific “start-up” dates for new
plants, and to reduce risks to the
business.
• Reduced data variability across
facilities
• Business insight helped redefine
business processes
• Reduced down-time due to improved
maintenance management
Infor® M3
Infor Advanced Planning
Infor Demand Planning
Infor Optiva
25Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Tree Top, Inc.
Tree Top is a grower-owned co-operative with 1,000 owners. In
its 55-year history, Tree Top has become the world's largest
producer of dried apple products, while still holding true to its
core values: producing the highest quality fruit products. With
eight plants all along the West Coast, Tree Top is the leading fruit
ingredient supplier in the US. Tree Top delivers food ingredients
to over 20 of the nation's top 25 food companies. Tree Top
produces dried, frozen, fresh-cut fruit, juices, sauces, and purees
www.treetop.com
Headquarters
Selah, WA, United States
Industry
Food and beverage
One of the things we’re excited about right now is Infor Ming.le™
and Infor ION®. When these technologies are implemented they will directly improve our employees’ daily interactions with Infor M3. We don't see it as technical improvement. We see it as business improvement. Employees will have superior visibility into the information that matters to them.”
Glenn KingVP of Information Services
Tree Top, Inc.
• Integrate new acquisitions with its
ERP system quickly and within
budget parameters
• Eliminate the need for specific
customizations and modules to its
ERP system
• Upgrade Infor M3 to support its core
business initiative to double sales
revenue in 10 years
• Align requirements for the safe
quality foods (SQF) initiatives with
end-product deliverables
• Redirected time and resources away
from in-house system development
• Reduced the time needed to harness
the value of new employees and
product lines following acquisitions
• Increased product sales through
improved supply chain management
and improved B2B sales
• Ensured that all SQF requirements
are met with Infor M3’s superior
product tracking and traceability
capabilities
• Reduced costly and time-consuming
system customizations
Infor® M3
26Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Unicorn Grain Specialties
Unicorn supplies a wide range of treated grains. Their two specialties are: the products from our Presco® grain puffing installation and the products from our Multi Purpose Plant, where different flour varieties undergo heat treatment or are extruded. Unicorn Grain Specialties conducts intensive research aimed at understanding and substantiating the unique features of the Presco®
products and Specialties
www.unicorngrain.com
Headquarters
Netherlands
Industry
Food & Beverage
With Infor M3 we are kept
up-to-date and are able
to monitor our stock levels
closely which results
in increased revenues.”
Ton Van VeghelExecution Officer
Unicorn Grain Specialties
• Working with two different systems
resulting in duplication of work
• Importance of quick and reliable
information to make purchasing
efficient
• Insights about customers to serve
them better
• Automate processes to manage huge
volumes with limited resources
• Single source of information for all
departments eliminating duplication of
work
• Quick and reliable data on hand which
aids in making informed purchasing
decisions
• Enthusiasm amongst users because
of the visuals and user-friendliness of the
system
• Central point which provides insights
and overview of each customer instantly
• Quick learning enables users to access
the system better and contribute in
multiple ways
Infor® M3
27Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 27Infor Confidential
Appendix A
Additional profiles
Older format.
28Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challengesGrowing business. Seeking solution that could handle issues including
• Shipping restrictions based on product formulations and regulations
• Short lifecycles, expiry dating & customer preferences
• Optimizing Inventory Allocations
• Traceability of in-process manufacturing and finished product shipments
Solution• Infor M3
Why Infor• Strong Reputation in Food & Beverage Marketplace
• Consistent approach to Food Quality & Safety matches Champion Petfoods’ approach – a great partnership from the beginning
• Infor’s M3 Product supports Champion Petfoods’ rapid global growth
• Infor products support multiple languages, currencies, locations, accounting practices, etc. “out of the box”
• Infor software applications support Champion Petfoods’ business processes well
• Successful Phase One “Go Live” in 6½ months
Champion Pet Foods
• Independent specialty
food manufacturer,
corporate offices located
in Edmonton, AB CANADA
• Producer of highest quality
dog and cat food on the
market
• Worldwide product
distribution to over 60
countries
• Expansion soon to
Auburn, Kentucky USA
(Manufacturing &
Distribution)
29Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
Outdated and overly customized ERP was no longer being supported. Needed a new
solution to address business needs especially in the area of planning
Solution - Infor Food & Beverage
• Core Industry ERP: M3
Why Infor?
• Industry-specific functionality: Infor’s knowledge of Life Sciences and Food &
Beverage was a differentiator (‘’’..far more suitable compared with SAP”).
• Time to market: Dr Soldan had been using M3 for distribution so expanding to the entire
business was quicker than other options and was even faster than anticipated.
• Track & trace: Given that the company competes in the pharma space, they needed a
batch tracking capability
Profile
Dr C Soldan
• Manufacturer of cough
drops and other sweet
specialties
• German based
company with 2
locations; founded in
1899
• Products sold at retail
and convenience stores
30Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
• Company was sold off to investors in late 2015
• Needed to quickly secure a new ERP solution due to divestiture
• Solution must be able to support future acquisitions
Solution• CloudSuite Food & Beverage
Why Infor & Results
• Cloud solution enabled them to migrate quickly
• Infor knowledge of Food & Beverage
• Confidence in the reliability that AWS would bring
• Select Infor in December. Live in August.
Eagle Family Foods
• 150+ year old brand
started by Gail Borden
• Acquired from Smucker’s
in late 2015
• ~200 employees in 2 US
locations
• Purchased Cornfields in
Aug 2016
31Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
• Old Infor ERP system (PRMS) could not support their current business
• A large player in their niche and need solution to meet their vision of growth
Solution – Infor Food & Beverage Suite
• ERP: Infor M3 ERP
• Edge Apps: CRM, Optiva (PLM), SCE
Why Infor?
• Leveraged existing relationship with account and remained transparent throughout process with
customers as well as consultant (Panorama)
• Embraced the label competition (Deacom, MS) tried to place on us as being a bunch of bolt-ons
and instead explained the value of a flexible approach with best-in-breed apps.
• SCE was a critical component in closing the deal
• Offered them a solution that fit their vision of their business
Frontier Natural
• Large supplier of
organic herbs & spices.
• US based (Iowa) with 2
manufacturing &
distribution facilities
• Sells through natural
food & specialty store in
US and Canada
• $120M revenue
Internal Information Only
32Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
• Growth through acquisition resulted in multiple disparate systems in four plants, with continued
acquisitions planned.
• 400 SKU’s changes per year (new products in, old products out) with required updates to nutritional
labels was time intensive and slow to market.
• Private equity ownership required better visibility to current and trending health of the business
Solution – Infor CloudSuite Food & Beverage – Channel Sale
• ERP: Infor M3 ERP
• Apps: Optiva (PLM)
Why Infor?
• Food & Beverage Solution Consulting team and references clearly demonstrated Infor’s knowledge of and position in
the Food & Beverage Industry
• Infor’s Implementation Accelerators allowed for faster deployment, lower TCO and faster ROI
• Cloud model provides greatest flexibility to quickly deploy to new plants and scale to the growth of the business.
Give & Go
• Canadian manufacturer
of baked goods for 25+
years.
• Private equity owned
• Branded and private
label retail and
foodservice offerings
Internal Information Only
33Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business Challenge
• Disassembly process and re-assembly process
• Push-pull supply chain
• Different margins
Results
• Reduced
– Packaging & Ingredient Inventory
– Packaging Waste
– Sales Opportunity Cost (Stock-outs)
– Labor
• Enhanced revenue on excess product
Gold’n Plump
Profile
• HQ: Minnesota
• Largest international chicken producer in Midwest
• Distribution in approx. 20 states including grocery
stores, delis & restaurants
• Exports internationally
Solution
• Infor Demand Planning
• Infor Advanced Planning
34Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Gold’n Plump
“With Infor10 Demand Planning and Advanced Planning, we have
saved $15 million over the past 7 years. We are now able to forecast
demand more accurately, ensuring that our inventory is optimized so
that we do not incur additional safety stock costs while at the same time
ensuring that we are maximizing our profits by producing the right
amount of the highest margin products."
GOLD’N PLUMP, UNITED STATES
34
35Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Jelly Belly
• World leading
confectionary company
• Emphasis on superior
quality
• 1,200 SKUs
• 3 manufacturing plants
Profile
Business Challenge
• 2-3 weeks to produce a finished good
• Build-to-forecast
• Ship within 24 hours of order receipt
• Need advanced modeling tools to maximize utilization of production resources
• Mix-mode manufacturing (process & discrete)
Solution - Infor Life Science
• Core Industry ERP: M3
Results
• Improved cost and profitability visibility across the business
– P&L by customer
– Quick proforma costing for creating new products and cost optimization of existing products
• Lower inventory up to 25%/month due to improved forecasting
36Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Jelly Belly
“The solution needed to be flexible enough to handle our process. To
create 1,200 finished good items [we] require 7,000 structures -
resource, routing or bill of materials – no other system we found would
give us that single stop support”
JELLY BELLY, UNITED STATES
37Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges• Fast growing company
• Concern over agility and scalability of current solution
• Seasonal supply but year round demand
Solution• CloudSuite Food & Beverage
Why Infor• Smaller footprint that cloud deployment enables
• Out of the box, deep F&B functionality
• Future proof investment
"Its cloud-based out-of-the-box functionality and standardization means we can focus all our energies on developing our business - not our ERP system."
Mattias Wistrand, CFO
Kiviks Musteri
• Swedish Cider & Fruit
Processor
• Diverse product portfolio
od juices, cider, sauces
• Small but fast growing
38Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
• Duplication of effort in multiple systems
• Existing solution unable to support growth and new opportunities
• Improve manufacturing capacities and efficiencies
Solution• Infor M3
Results
• Improvements in reporting and access to timely information
• Improved efficiency gains across operational and supply chain processes including finished goods
inventory tracking, optimized raw materials purchasing, promotion and handling of frozen goods
• Better interoperability between the company and supply chain partners
“The improved information allows the company to strategically review our product range and our
customer base and make better, more informed strategic decisions.”
Patties Foods
• Largest Australian pastry
manufacturer
• Manufacture and
distribute frozen savory
and sweet products,
including pies, pastries
and sausage rolls
• Brands include a.o.
Patties, Herbert Adams,
Four’n Twenty and
Creative Gourmet
39Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
• Multiple legacy applications and systems
• Increased competition putting new pressures on business
• Business processes and overall operations not optimized
Solution• Infor M3
Why Infor
• One solution that can manage production, warehouse, purchasing, accounting and marketing
• Solution that could manage mixed-mode and complex manufacturing
• Food & Beverage knowledge and track-record
"Infor M3 works beautifully to manage a sophisticated array of services and operations related to food
manufacturing, affirming Infor's deep understanding of our industry."
Mr. Worapars Mahattanobol, Managing Director
Preserved Food Specialty
• Thailand based dry food
(seafood, meat,
vegetable, dairy)
manufacturer
• Domestic and
International sales
40Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Business challenges
Replace old JDE Financials and Prism manufacturing with a modern, 21st century system with
emphasis on better inventory management.
Solution:
• ERP: Core M3 F&B functionality including analytics & BI.
• Technology: ION, Infor Ming.le
• Applications: Optiva, Advanced Planning, Demand Planning
Why Infor? (vs. Microsoft)
• Full suite for Food Manufacturing: The mix of ERP and best-in-breed applications
• In-house industry knowledge/vision. Product specialist as well as executive vision and
commitment to the industry. Couldn’t get this from Microsoft
• Value Assessment: Wanted tangible results that could be used to sell and manage the project
• $600M privately
held US company
focused on Mexican
process foods
• Previous JDA and
Prism customers
that selected M3
• California based
Ruiz Foods
41Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 41Infor Confidential
Appendix B
Implementation Stories
42Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution Implementation rationale
Century Pacific Food, Inc.
Century Pacific Group has business interests in overseas food distribution, frozen processed meat manufacturing, coconut water private-label export, restaurant operations, and real estate development. It also serves as the parent company of Century Pacific Food, Inc., which is the Philippines’ largest canned food company. Its market-leading brands include Century Tuna and Argentina Corned Beef.
www.centurypacific.com.ph
Industry
Food & Beverage
Headquarters
Philippines
• Remain competitive in the marketplace
• Reduce in-house infrastructure
maintenance costs
• Retire aged hardware and resolve
scalability issues
• Add a disaster recovery capability to the
ERP system
• Provide 100% system uptime
• Migrated in-house applications to AWS
in record downtime
• Successfully completed project go-live
with Infor Consulting Services’ flexibility,
close communication with project team,
great teamwork, and excellent technical
skills
• Improved the company’s bottom line
with reduced manpower and
infrastructure costs
• Eliminated system downtime and
performance constraints during peak
• Redeployed internal resources
previously used for maintaining the in-
house infrastructure to other business
functions
Infor® LN
Implementation Details
• Go-live date: September 8, 2014
• Number of users: 218
• Number of sites: 13
• Locations of sites: Philippines
• Deployment:
Cloud - Amazon Web Services (AWS)
• Allow the company to keep pace
with rapid business expansion
and organizational change
• Smooth the transition from a private
to a public company
• Move to a Cloud-based environment
• Retrain end users from former
to new environment
43Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
This is our first initiative of this magnitude. We’re very pleased
with the smooth go-live and resulting performance
improvements compared to the on premise deployment.
The successful completion of this initiative gives us
opportunities to look for additional ways to use our internal
resources effectively in support of other ongoing projects.”
Paul Hernandez
Assistant VP for IT
Century Pacific Food, Inc.
44Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution Implementation rationale
DAT-Schaub Group
DAT-Schaub Group is a worldwide leader in sourcing, producing,
warehousing, marketing, distributing, and exporting sausage
casings and ingredients to the food industry. At DAT-Schaub
Group, the Infor Services team delivered a successful upgrade
project on time and under budget with strong knowledge
and familiarity with the implementation of Infor products.
www.dat-schaub.dk
Industry
Food & Beverage
Headquarters
Denmark
• Upgrade to Infor M3 for
Food & Beverage v10.1
• Improve automation and functional
accuracy within drafts to meet needs in
French subsidiary
• Modernize the system and leverage
functionality in the newest release
• Delivered a successful upgrade project
on time and under budget with strong
knowledge and familiarity with the
implementation
• Provided very accessible and helpful
assistance
• Partnered with the internal IT team on
the database upgrade
• Participated in mapping and education
related to a new way of doing payments
in Europe (SEPA)
Infor® M3
Implementation Details
• Go-live date: December 12, 2012
• Number of users: < 210
• Number of sites: 8-9 divisions
• Locations of sites: Denmark, Norway,
Sweden, Finland, Estonia, Germany,
UK, Portugal, Australia
• Deployment: On-premise
• Improve functionality within drafts
• Implement in new subsidiary
• Leverage the latest functionality
to allow easier roll-out
• Increase overall functionality
45Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution Implementation rationale
Idahoan Foods, LLC.
Idahoan Foods specializes in the production of dehydrated
potato products, which it sells under the brand Idahoan.
It has launched premium lines under the Steakhouse
sub-brand including casseroles made with red potatoes
and high-quality dry soup mixes.
www.idahoan.com
Industry
Food & Beverage
Headquarters
USA
• Provide a system to better monitor
transactions throughout the organization
including manufacturing operations,
supply chain activities, customer
and supplier relationships, warehouse
and distribution processes,
and financial management
• Support core processes including
customer sales and service, supply
chain management, manufacturing
operations, and financial management
• Delivered project on time
and under budget
• Leveraged mixed deployment
methodology and experienced
project management skills
• Engaged with a strong project team
on both sides
• Allowed previous Movex users
to transition to the new system
with minimum degree of change
Infor® M3
Infor Warehouse Mobility
Implementation Details
• Go-live date: 1st April, 2014
• Number of users:
– 200 (M3)
– 100 (Mobility)
• Number of sites: 5
• Location of sites: Idaho
• Deployment: On premise
• Achieve widespread business
process improvement
• Streamline processes and simplify
operations
• Improve system use
• Eliminate time consuming
and expensive modifications
• Ensure future success by positioning
Idahoan to leverage best technology
46Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
The upgraded version of Infor M3 is going to impact several departments throughout our organization, and will help us modernize several daily functions so we can support other more critical tasks. Our teams have the functionality to increase productivity, significantly enhance the management of operational assets, and further increase visibility and control over information.”
Steve SimmonsDirector, Information Technology
Idahoan Foods, LLC.
47Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
T. Hasegawa U.S.A., Inc.
T. Hasegawa USA is the wholly owned subsidiary of
T. Hasegawa Co. Ltd., a global top 10 manufacturer of flavors
and fragrances. T. Hasegawa USA manufactures a full
spectrum of flavors in Cerritos, CA.
www.thasegawa.com
Industry
Food & Beverage
Headquarters
USA
This product and Infor
integrations are amazing.”
Nasser DastmalchiDirector R&D
T. Hasegawa USA
• Eliminate customizations in older
version of Infor LX and standardize
multiple systems
• Leverage Infor’s industry-specific
software to meet business needs
and ensure system integration
• Replace R&D customization with Infor
Optiva and Infor LX for manufacturing
• Improve data and reporting
• Reduce time to market by half and
reduce costs by using Infor Optiva for
R&D to customize drink and food flavors
for customers
• Infor ICS delivered a smooth and
successful go-live due to the project
manager’s expertise
• The roll-out of Infor Optiva was on time
and within budget
• Current testing is underway for plans to
implement Infor ION and Infor Ming.le
• Anticipate realizing benefits in three
to six months while users are learning
the system
Infor® Optiva
Infor LX
Infor Implementation Accelerators
Implementation Details
• Go-live date: 9/28/15 Infor Optiva,
Infor LX (upgrade 8.35 go live 1/16)
Infor ION, Infor Ming.le installed test
in 11/15)
• Number of users:
– Infor Optiva = beta test 20
– Infor LX = 80
• Number of sites: 2
• Locations of sites: California
• Deployment: On premise
48Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution Implementation rationale
J.R. Watkins
J.R. Watkins is America's original apothecary manufacturer
featuring a diverse line of personal care, home care,
remedies, herbs, spices and flavorings.
www.jrwatkins.com
Headquarters
United States
Industry
Food & Beverage and Life Sciences
• Modernize IT portfolio by upgrading
to Infor M3 version 13.2 10x from v7.1
• Leverage Infor CloudSuite Food &
Beverage’s ability to strongly support the
migration of Infor M3 on premise to a
cloud deployment
• Eliminate the burden on management to
provide day to day ERP system support
• Reduce total cost of ownership and
allow focus on core business
competencies with a cloud deployment
• Worked with Infor Services and third
party groups to understand available
Infor resources and move forward
with confidence
• Identified total cost of ownership savings
over five years through assessment
by the Infor Value Engineering Team
• Completed the project in three months
(one month early) and under budget
with strong collaboration and smooth
operation among dedicated teams
including global Infor Services and
project management teams, Infor’s
partner Avaap, and internal teams
• Leverage enhanced capabilities
and extended functionality of
Infor CloudSuite Food & Beverage
including demand planning
• Increase efficiency and drive innovation
using a new business model,
new process flows, and enhanced task
collaboration with expanded use
of a system designed to support
those functions
• Plan for future user experience
improvements through Infor Smart
Office, Infor ION, and Infor Ming.le®
Infor CloudSuite™ Food & Beverage
Infor M3 13.2 10x (upgrade)
Implementation Details
• Go-live date: August 2, 2015
• Number of users: 100
• Number of sites: 1
• Locations of sites: Winona, MN
• Deployment: Cloud/AWS
49Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Infor M3 is a solid product with a lot of functionality. We
upgraded Infor M3 in the cloud in three short months!”
Scott Iverson
Director of IT
J.R. Watkins
50Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 50Infor Confidential
Appendix C
Valid but limited value (old or non-core products)
51Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Better Baked Foods
Better Baked Foods produces high-quality, frozen products
for its customers. The company has three manufacturing
facilities, including two USDA Certified Manufacturing
Facilities and one AIB Certified Manufacturing Facility. Better
Baked Foods provides both brand and private label products
to the retail, special channel, foodservice, and club markets.
www.betterbaked.com
Headquarters
USA
Industry
Food and Beverage/Prepared Foods
With Infor SyteLine, we
integrated all of our disparate
systems into one application
and made it easier for our
employees and executives to
get the data that they need.”
Brad HarrisonIT Manager
Better Baked Foods
• Streamline inventory control
• Facilitate consolidated data access
• Replace home grown, disparate
systems
• Increased sales by 38% with no increase
in staff
• Reduced inventory process time
and gained extensive inventory control
• Eliminated manual key-in of information
with bar coding functionality
Infor CloudSuite™ Industrial
(SyteLine®)
From selling and sourcing to production
and fulfillment, this robust enterprise
resource planning (ERP) solution provides
organization-wide visibility
52Copyright © 2018. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges Why Infor?Solution
Brown-Forman Deutschland Gmbh
The roots of family-run Brown-Forman go back to the year 1870, when George Garvin Brown laid the company’s foundation in Louisville, Kentucky, by bottling American Old Forester Kentucky Straight Bourbon Whiskey for the first time. Today, Brown-Forman is the manufacturer behind traditional brands such as Jack Daniel‘s, Finlandia Vodka, and Woodford Reserve. Present in the German market since 1996, distributing first through partners, Brown-Forman has been using its own subsidiary in Hamburg since October 2010 to sell its spirits. Brown-Forman has around 100 employees in Germany.
www.brown-forman.de
Industry
Food & Beverage
Headquarters
Hamburg, Germany
In the past, we first had to discuss all the data situations and the figures had to be validated, which was a lengthy process. Now, however, we are able to put together the data needed for the plan and coming business year within just a few days. We can now discuss business directly on the basis of up-to-date information, and are thereby able to make well-informed decisions more quickly.”
Lars BraunController, Brown-Forman Deutschland GmbH
• Direct sales calls for more detailed
information to manage the business
• Data consolidation is time-consuming
• Demand for BI system increases to
manage sales activities
• Requires ad hoc forecasts and
profitability calculations
• Adaptability to individual requirements
• Holistic data model based on interfaces
to SAP/R3 and external sources
• Reliable planning basis for detailed
insights into revenues from customers
and product
• Planning information available
within minutes
Infor® BI
53Copyright © 2018. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Vonpar
Founded more than 60 years ago, Vonpar is a
leading Brazilian food and beverage company
representing top brands such as Coca-Cola®,
Heineken®, and Neugebauer. The company has
more than 5,000 employees.
www.vonpar.com.br
Headquarters
Brazil
Industry
Food and Beverage
The decisions we made
with Infor Network Design
helped us avoid unnecessary
expenses and generated
great annual savings.”
Thales KesslerSupply Chain Manager
Vonpar
• Analyze the environment to
determine the optimal number,
location, and size
of facilities, as well as the right
inventory levels
• Design the optimal supply chain
network
• Increase customer satisfaction
• Maintained a competitive position
by keeping three existing
distribution centers and building a
new one
• Optimized processes by limiting
the number of distributors
• Generated savings with
simulations
and modeling
Infor® Network Design
Design the optimal supply chain
network and adapt the network to
keep pace with changes in the
business
54Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 54Infor Confidential
Appendix D
Internal only – too new or potential reference status issues
55Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
Profile
• Fibria Celulose, a Brazilian pulp &
paper company, is part of Grupo
Votorantim, a top 10 Brazilian
Industrial Manufacturing Groups
• Fibria Revenues: $3B USD
• Production: 7MM ton capacity
across 7 factories. Presence in 60
countries serving education,
health, hygiene & cleaning sectors
• DCs globally with offices in São
Paulo, Beijing, Hungary, Hong
Kong, Miami and Switzerland
Business challenges• Growing Complexity: across channels; and balancing supply and demand across 24 locations
• Process Integration: domestic & global, production to demand including international shipping plan
Solution: Supply Chain Planning (SCP) Cloud Suite• Demand Planning (Demand+), Supply Planning (Supply+ with AP Engine), S&OP
• 5 year contract. Key Brazilian SAP ERP customer. Follow-on ops: EAM at Fibria, SCP at other divisions
Why Infor?• Proof of Concept: Demonstrated fit of Supply Planning with 3 unique AP models. Assessed detailed
data to derive parameters and evaluate production, distribution and detailed transportation options. Key:
solution flexibility & capability to manage international shipment constraints and complexity.
• Supply Chain Planning Expertise: Infor and Axsis worked in tandem to communicate clear value
throughout the process against competition including SAP (Fibria’s ERP), JDA, and Belge
Key Areas of Expected Impact• Holistic, collaborative examination of global demand for improved response planning
• Informed utilization of production, distribution and transportation resources
• Assess complex supply chain cost tradeoffs along with impact on inventory buffers and service levels
Internal Information Only
56Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges ResultsSolution
Heineken International
Heineken is the number one brewer in Europe and the
number two brewer in the world. It has 73,500 employees;
more than 250 international, regional, local and specialty
beers and ciders; and operates more than 165 breweries,
malteries, cider plants and other production facilities
in more than 70 countries.
www.theheinekencompany.com
Industry
Food & Beverage
Headquarters
Netherlands
We eliminated a tank per
week from the previous
standard production run,
saving us millions of dollars.”
Heineken Breweries, Netherlands
• Attempting to balance source across
three breweries in Netherlands
• Need to plan tactical stock build
for summer peak
• Balance long lead time (brewing)
with packaging (pull)
• Manage total inventory in supply chain
(including USA & export)
• Improved planning and scheduling
capabilities have optimized timing
between brewing and packaging
to minimize idle packaging lines
• Better operational efficiency freed-up
one whole tank in the schedule
• Streamlining core processes reduced
changeover on packaging lines
• Lower finished product inventory allowed
for reduction in warehouse capacity
in region (2 to 1)
Infor® Advanced Planning
Infor Advanced Scheduling
57Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
HZPC Holdings
HZPC is an innovative global market leader in
potato breeding, seed potato trade and product
concept development. It operates in more than
19 countries and exports to over 80 countries.
https://www.hzpc.com/
Headquarters
Netherlands
Industry
Food & Beverage
“quote
Big Wig VP of xyz
ABC
• International growth was requiring
multi country localizations
• Food Safety & Traceability
including administration of
numerous lot characteristics
• Agility to be able to adopt new
business models
• Mobility for owner (coop farmers)
• Multi-country solution (currency &
localizations)
• Strong Quality and Compliance
capabilities including M3’s
Graphical Lot Tracker and Quality
Management System (QMS)
• Integrated Cloud Solution out of the
box
• Proved track record of solution as
well as partner (Alpha-Beta)
• Speed of deployment
CloudSuiteTM Food & Beverage
58Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Indiana Packers
Indiana Packers is a 25+ year old, $1B national
leader in the processing of premium pork
products. Their business serves retail,
foodservice and other food manufacturing
companies. Customers are primarily in the US
and Japan
https://indianapackerscorp.com/
Headquarters
US
Industry
Food & Beverage
“quote
Big Wig VP of xyz
ABC
• Experiencing tremendous growth
and planning to expand operation
and capacity to support further
growth
• Need a solution to help them
optimize their current business &
operational processes
• Need to serve their diverse
customers better
• Meet existing and upcoming
compliance requirements in US
and Japan (e.g., J-SOX)
• Cloud ready solution
• Infor’s capabilities for the meat
processing industry both in ERP as
well as SCP
• Speed and cost of deploying
services
• Proof of success with similar pork
& meat processors
CloudSuiteTM Food & Beverage
59Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Offered under non-disclosure only. Not customer approved.
Business challenges Why Infor?Solution
Old Neighborhood Foods
Multigenerational, family owned and operated
manufacturer of quality beef shaved steak, shaved pork,
shaved chicken, sausages, hot dogs, corned beef and
other deli products.
http://www.oldneighborhoodfoods.com/
Headquarters
USA
Industry
Food & Beverage
• Growing business struggling with
antiquated technology platform
• Current solution was failing to
provide the level of reliability
needed to compete within a
rapidly modernizing industry.
• Newer technologies that relieves
some of the more cumbersome
tasks including manual data entry
• Provided a higher level of inter-
organizational connectivity and
reporting
• Gaining a robust applications
platform that they can count on for
reliability
• Beautiful, industry-specific cloud
solution helps lower capital IT
investment
CloudSuite™ Food & Beverage
60Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential Copyright © 2017. Infor. All Rights Reserved. www.infor.com 60Infor Confidential
Appendix E
Need to confirm current status as reference
61Copyright © 2018. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Cermaq
The Cermaq Group farms salmon in Norway, Canada, and Chile,
and has about 3900 employees; 530 work in Norway where the
main office is located. The Business Idea of Cermaq is “to bring
sustainable salmon from egg to plate”, which effectively means
that the company will be focused on salmon farming in the entire
value chain. In Norway alone, production in 2014 amounted
to 50,000 tons of fish, and global production corresponded
to 450 million salmon dinners.
www.cermaq.com
Headquarters
Norway
Industry
Food & Beverage
Infor EAM handles
maintenance reports, work
requests, documentation,
and technical history, which
simplifies processes across
several roles. This drives
efficiency companywide.”
Wibeke AasjordJuulIT Manager Cermaq Norway
Cermaq
• Meet strong internal demand to
implement a comprehensive, user-
friendly solution capable of handling
technical operations, equipment, and
maintenance processes
• Reduce manual processes to improve
employee productivity
• Simplify compliance with strict regulatory
standards for 40 marine farming units
dispersed over a wide area in fjords,
along the coast, and in the Norwegian
Sea
• Implemented a user-friendly,
single-source system to manage
processes from maintenance to
technical operations
• Improved documenting and reporting
capabilities
• Increased employee efficiency with
streamlined workflow processes
• Simplified compliance with strict
regulatory marine farm requirements
for both salt water and fresh water farms
and processing facilities
Infor® EAM Enterprise
62Copyright © 2018. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
We have been using Infor products for a long time now and are happy to recommend them. Infor consultants are also very responsive and provide quick support during the implementation. We are quite happy with Infor products and services.”
Nanthapol KanjanasoonVice President, LogisticsCharoen Pokphand Foods
Charoen Pokphand Foods (CPF)
Charoen Pokphand Foods Public Company Limited (“CPF”) is one of the world’s leading listed agro-industrial and food conglomerates which operates a vertically integrated business. The company operates in 16 countries and exports products from Thailand to over 30 countries covering a population of over four billion around the world.
www.cpfworldwide.com
Headquarters
Thailand
Industry
Food & Beverage
• Enhance application stability by
upgrading to the latest version
of the application
• Improve data synchronization with
upgrade to modern technology
• Reduce the number of transactions
in order fulfillment
• Link data to dedicated Automated
Storage Retrieval System (ASRS)
• Achieved better data synchronization
through system stability by upgrading
to the latest version of the application
• Enhanced picking efficiency by 6 times
by consolidating multiple transactions
into a single transaction
• Increased business volumes through
improved operational efficiency
• Improve the accuracy, speed,
and efficiency of management
decision making
Infor® Supply Chain Management
Implementation Details
• Go-live date: December 2016
• Number of users: 200
• Number of sites: 10
• Location of sites: Thailand
• Deployment: On premise
63Copyright © 2017. Infor. All Rights Reserved. www.infor.comInfor Confidential
C U S T O M E R R E F E R E N C E
Business challenges ResultsSolution
Weston Foods
For over 130 years Weston Foods has been a proud
Canadian company. Its operations include more than 50
locations across Canada and the U.S., with over 5,000
employees in various manufacturing facilities, distribution
centers and corporate environments.
www.westonfoods.ca
Industry
Food and Beverage
Headquarters
Canada
Revenue
$32 Billion
• Maintenance processes were out of
control
• No visibility to inventory across any of
the sites
• MRO (Maintenance, Repair and
Overhaul) Items could not be found
• Defined maintenance processes based
on Best Practices
• Work Orders have detailed instructions
• Seamless Integration to Infor ERP Baan
• 15 plants, 250 users, working on one
centralized system
• Realized $500k in Savings
• Reduced 90 day major asset failures
down from 9 to only 2
Infor® EAM Enterprise
Infor EAM Mobile
Infor EAM Barcoding
Infor EAM Alert Management
Infor EAM Advanced Reports