Food Items Registration and Label Assessment in the FIRS

13/05/2014

Step 1: Go Dubai Municipality Website

• Log in with your user and password in Dubai Municipality website: www.dm.gov.ae

Step 2: Click on Food Import Re-export Services

Step 3: Search for your food item before applying for registration

Step 4: Feed in the barcode and click on search

Step 5: The result of the search shows that the item is registered already, so if you applied for the same barcode it will be rejected

Condition ❶: If you tried to apply for an already registered item this will be the result

• Your request will be received in the FIRS and will be rejected directly:

Step 6: If the item was not registered you can apply for food item registration and food label assessment

Continue on Step 6:

Step 7: Apply for new request

Step 8: Select the type of request you want to apply for• Food Item Registration and Label Assessment: includes both the label assessment

and the item registration and fall under each conditions

• Food Label Assessment: includes only checking the compliance of the label with the standards

• Food Item Registration: includes only food item registration in the FIRS system without paying attention to the label and the applied standards

Condition ❷:

• If you applied for Food Item Registration and Label Assessment, you should not apply for Food Item Registration or Food Label Assessment independently

Step 9: Fill in all the required fields

Continue on Step 9: Each food label shall contain the following:• Brand Name is a must especially for UAE products

• Product name (a summarized description of the food product).

• The food ingredients (arranged in a descending order according to the weight or volume).

• Production & expiration dates of all products (except those which are exempted from displaying the validity or expiration dates).

• Name of the food manufacturer, packer, distributor or importer.

• Net weight or volume.

• Country of Origin (if its omission leads to deceiving or misleading the consumer).

• Product’s barcode.

• Lot number

• Language of the label shall be in Arabic. Approved stickers could be used to translate the food labels in Arabic Language.

• Storage conditions (if the validity of the product depends on such conditions).

• Mentioning the ingredients which may cause hypersensitivity

• Instructions for using the product (if needed)

• Displaying the nutritional information is optional (catering only)

Continue on Step 9: Supporting Images

Continue on Step 9: Supporting Images

Continue on Step 9: Rejected Requests

• The label is not clear and the trade name in English is not matching the Arabic translation

Continue on Step 9: Rejected Requests

• The full label should be

Attached not only an

image of the item

Continue on Step 9: Rejected Requests

Step 10: Attach a clear image of the label and a clear image of the item itself

Step 11: Once you are done, continue and submit your request

• After you submit your request you will get a number similar to the following for different services as explain earlier:– FRLA-06052014-0009: Food Item Registration and Label Assessment

– FITR-13052014-0011: Food Item Registration

– FLAR-08052014-0048: Food Label Assessment

Condition ❸: Rejection Reasons

• Banned Ingredients such as poppy seeds and alcohol• Difficult to read the label information• Duplicated barcodes in the FIRS• Food supplements are controlled by consumer section• Ingredients are not declared• Ingredients in foreign language neither Arabic nor

English• Items should be approved by ministry of health• Non conformity with shape law has religious signs or

inappropriate pictures• Non food items such as cigarettes

Condition ❹: Following up you requests

Continue on Condition ❹: Following up you requests

• The service is an online service and the consignee is not expected to follow up manually

• The requests should be checked within 5 working days from the submission date

• All the requests that are not following the provided instructions will be rejected

Thank you

We are working with you hand in hand and this

presentation was prepared to make the work

easier and to help you in understanding the

exact procedure of food items assessment