Post on 22-Aug-2019
transcript
Fra digital til kognitivvirksomhed
IBM Watson © IBM Corporation 2017
Anders QuitzauInnovation Executive & Watson Advocate
andersq@dk.ibm.com
http://www-05.ibm.com/dk/watson-summit-denmark/
Watson Summit Denmark 7.november i DR Koncerthuset
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The biggest taxi companyowns no cars.
The largest accommodation companyowns no real estate.
The biggest media companyowns no content.
The largest retailercarries no inventory.
Disruption is upon us.
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This disruption is fueled by three forces.
The power f u l capab i l i t i es and ou t comes b rough t on by A I and cogn i t i ve compu t i ng .
The ab i l i t y t o bu i l d bus iness i n code w i t h
t he AP I economy .
The p ro l i f e ra t i on o f d i f f e ren t t ypes o f da t a .
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Oil & Gas80,000 sensors in a facilityproduce 15 petabytes of data
Public Safety520 terabytes of data are produced by New York City's surveillance cameras each day
Energy & Utilities680m+ smart meters will produce280 petabytes of data by 2017
HealthcareThe equivalent of 300 million books of health related data is produced per human in a lifetime 5
+
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Winners will be organizations that can converge digital business with a new level of digital intelligence.
Digital business Digital intelligence
Cognitive business
Structured and active Unstructured and dark
Data that’s coming• Customer records• Transactional systems• Predictive models • Institutional expertise• Operational systems• Documented knowledge
• News• Events• Social media• Weather• Geospatial information• Knowledge repositories
• Dialogues• Internet of Things (IoT)• Sensory data• Images • Video
Data outside your firewallData you possess ++
Cognitive businesses can access and use all types of data.
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UnderstandLike humans do
Reasonto extract ideas
LearnFrom past results
cog·ni·tive\ˈkäg-nə-tiv\
InteractIn a natural way
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Cognitive systems democratize innovation by scaling knowledge & expertise.
Senso rs Da t a Ana l y t i c s I n f o rma t i on Cogn i t i ve
I nges t i on , I n t eg ra t i on , Gove rnance
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Watson Narrative
Industries
Transformational cognitive industry vertical solutions to drive operational excellence, product leadership and customer intimacy
Comms Industrial Distribution Financial Public Services
Watson APIs that enable the modular construction of cognitive applications
Platform
Health
Core cognitive technologies enabling the transformation of organizations, industries and markets
Products & Solutions Products
Watson AnalyticsWatson ExplorerWatson Knowledge Studio
FrameworksCare ManagerDecision AdvisorDiscovery Services
Language Speech Vision Data Insights
Integration with critical data sources
Content
Fraud AnalysisCorp IntelligenceClaims ProcessingDigital AgentInsights for Wealth MgmtRegulatory Compliance
Public SafetyNational SecurityEducation
Shopping AdvisorSales AutomationSupply & LogisticsOmni-Channel OpsMarketing, Ads
Product SafetyField Service MgtPlant Advisor
Digital AgentTheme Park ExpCall Center Ops
CIO DashboardCorp IntelligenceM&A AdvisorPI for ITWatson Talents
Life SciencesOncologyClinical Trial MatchingDiabetesCare, PHM
Watson Data Platform
Watson IOT
HealthCloud
Watson Analytics for Social MediaChef WatsonWatson for Cyber Security
Watson ConversationsPolicy AdvisorWatson Virtual Agent
Pick from IBM Watson’s and 1000s of partners’ portfolio
Watson Security Intelligence
Watson Regulatory Compliance
Weather Company
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Retrieve and Rank
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Entity ExtractionSentiment AnalysisEmotion Analysis (Beta)Keyword ExtractionConcept TaggingTaxonomy ClassificationAuthor ExtractionLanguage DetectionText ExtractionMicro formats ParsingFeed DetectionLinked Data SupportConcept ExpansionConcept InsightsDialogDocument ConversionLanguage Translation
Natural Language ClassifierPersonality insightsRelationship ExtractionRetrieve and RankTone AnalyzerEmotive Speech to TextText to SpeechFace DetectionImage Link ExtractionImage TaggingText DetectionVisual InsightsVisual RecognitionCognitive Data NewsTradeoff Analytics
50 underlying technologies
…or leverage Watson APIs to apply cognitive capabilities.
Natural Language Classifier
Tone Analyzer
Watson Narrative
A RECENT SURVEY OF EARLY ADOPTERS INDICATE THERE ARE REAL BUSINESS BENEFITS OF COGNITIVE COMPUTING
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• 65% say adopting cognitive is very important to their organization’s strategy and success
• 58% say cognitive computing is essential to digital transformation
• 50% say they already gain major competitive advantage from their cognitive initiatives
• 53% say cognitive computing will unlock the hidden value of their organization’s dark data
• 49% say it helps improve customer engagement and customer service
• 49% say it has improved productivity & efficiency
• 42% say it is enabling business growth through an expanded ecosystem
“Organizations already gain major competitive advantage from their use of cognitive computing. They achieve a range of business outcomes–from customer engagement to productivity & efficiency and business growth.” IBM: The cognitive advantage report
IBM: The cognitive advantage report
15Feb2017 AI / Cognitive Computing Trend Report, 2017
IBM: The cognitive advantage report
© 2015 International Business Machines Corporation20
Build a compassionate intelligent virtual agent in days
Watson Narrative
Danske BankIT reliability and user experience with cognitive IT service delivery and help desk
22/08/2017 23
Copyright © KONE Corporation
KONE ELEVATORSPredict, understand, optimize, build new business
”Our vision is to deliver the best People Flow® experience”
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Youshouldfollowastructured,butAGILEroadmap
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Chartthecourse§ Identifycandidateopportunitiesacrossmission&functionalareas§ Definebusinessbenefitscase§ Developorganization’scognitivecomputingjourney/roadmap
Experiment§ Prototypeusecases§ Testandvalidateusecasescenarioswithusers§ Testbusinesscasehypotheses
Develop&Train§ Develop&trainthesystem§ Build&improverequiredcorpus§ Train&educatesolutionendusers&
theorganization
Deploy,Explore&Evolve§ Deploybaselinesolution§ Continuouslearning&
corpusimprovement§ Furtherusecaseexploration
http://www-05.ibm.com/dk/watson-summit-denmark/
Watson Summit Denmark 7.november i DR Koncerthuset
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What will you do with Watson?Think BIG…Start SMALL…Scale QUICKLY!
• IBM Developerworks Cognitive Computing for partners: https://www.ibm.com/developerworks/learn/cognitive/index.html
• Learn more about Watson on : ibmwatson.com
• Ask Watson Business Coach, how you can become a cognitive business: • https://www.ibm.com/cognitive/businesscoach/
• Try out Watson on Watson Developer Cloud: https://www.ibm.com/watson/developercloud/
• Join our cognitive & AI conversations: @ibmwatson