Post on 09-Apr-2018
transcript
8/8/2019 Groups and Teams Ug
1/50
1
Some points on
Groups and Teams
8/8/2019 Groups and Teams Ug
2/50
Point 1:Point 1:
Whats the differenceWhats the differencebetween groups andbetween groups and
teams?teams?
Point 1:Point 1:
Whats the differenceWhats the differencebetween groups andbetween groups and
teams?teams?
8/8/2019 Groups and Teams Ug
3/50
3
What are Groups and Teams?
Group two or more people with commoninterests, objectives, and continuinginteraction
Work Team a group of people withcomplementary skills who are committedto a common mission, performance goals,
and approach for which they holdthemselves mutually accountable
8/8/2019 Groups and Teams Ug
4/50
Team Versus Groups:
Whats the Difference
8/8/2019 Groups and Teams Ug
5/50
5
Comparing Work Groups
and Work Teams
8/8/2019 Groups and Teams Ug
6/50
Point 2:Point 2:How do groups form?How do groups form?
Point 2:Point 2:How do groups form?How do groups form?
8/8/2019 Groups and Teams Ug
7/50
7
Why do People Join
Groups? Security
Status Self-esteem
Affiliation
Power
Goal Achievement
8/8/2019 Groups and Teams Ug
8/50
8
Tuckmans Five-StageModel of Group Development
FormingStorming AdjourningPerformingNorming
Conflict
increased
clarity of
purpose
Powerstruggles
who will
control the
group
UncertaintyLittle
agreement
Unclear
purpose
Stage overmembers
think as a
part of the
group
Clear vision
and purpose
Focus on goal
achievement
DelegationPermanent
group 4th
final stage and
temporary
there is a next
stage.
Agreement
&consensus
Clear roles
and
responsibili-
ties..Setsexpectations
. Defines
correct
member
behavour
Task
completion
Good
feeling about
achievements
Recognition
8/8/2019 Groups and Teams Ug
9/50
9
Punctuated Equilibrium Modelor
Alternative Model forTemporary Groups with
deadlines Groups do not progress linearly Alternate between periods of
inertia and bursts of energy
8/8/2019 Groups and Teams Ug
10/50
10
The Punctuated-
Equilibrium Model
8/8/2019 Groups and Teams Ug
11/50
Point 4:Point 4:Why Do Groups doWhy Do Groups do
What They do?What They do?
Point 4:Point 4:Why Do Groups doWhy Do Groups do
What They do?What They do?
8/8/2019 Groups and Teams Ug
12/50
12
Group Behavior Model
8/8/2019 Groups and Teams Ug
13/50
13
Group Member Resources Knowledge, Skills, and Abilities
Interpersonal skills
Conflict management and resolution Collaborative problem solving
Communication
Personality Characteristics Sociability
Initiative
Openness
Flexibility
8/8/2019 Groups and Teams Ug
14/50
14
Group Behavior Model
8/8/2019 Groups and Teams Ug
15/50
15
Group Structure - Roles
8/8/2019 Groups and Teams Ug
16/50
16
Group Structure - Roles
8/8/2019 Groups and Teams Ug
17/50
17
Group Structure - Norms
8/8/2019 Groups and Teams Ug
18/50
18
Group Structure - Norms
(contd)CONFORMITY AS A MEMBEROF A GROUP,
YOU DESIRE ACCEPTANCEBY THE GROUP.BECAUSEOF
YOUR
DESIRE
FOR
ACCEPTANCE, YOU ARESUSCEPTIBLE TOCONFORMING TO THEGROUPS NORMS GROUPCANPLACE STRONGPRESSURE ONINDIVIDUALS TOCHANGETHEIR ATTIRTUDES ANDBEHAVOURS.
8/8/2019 Groups and Teams Ug
19/50
19
Group Behavior Model
8/8/2019 Groups and Teams Ug
20/50
20
Group Processes
8/8/2019 Groups and Teams Ug
21/50
Point 4:Point 4:What are the outcomesWhat are the outcomes
of groups?of groups?
Point 4:Point 4:What are the outcomesWhat are the outcomes
of groups?of groups?
8/8/2019 Groups and Teams Ug
22/50
22
Group Behavior Model
8/8/2019 Groups and Teams Ug
23/50
23
Group BehaviorSocial Loafing Social Loafing is the
tendency for individuals to expend lessefforts when working collectively thanwhen working individually.
Loss of Individuality a social process inwhich individual group members loseself-awareness and its accompanyingsense of accountability, inhibition, andresponsibility for individual behavior
8/8/2019 Groups and Teams Ug
24/50
24
Outcomes
Group Size
Performance
8/8/2019 Groups and Teams Ug
25/50
25
Outcomes: Deviant
Workplace Behavior
1. EXAMPLE AMIT IS FRUSTRATED
(BACK BITING), NISHA IS TIRED(CONFRONTED STARTS YELLING )..NATASHA (SEXUAL HARRASMENT)
8/8/2019 Groups and Teams Ug
26/50
THIS TERM COVERS A FULL RANGE OFANTISOCIAL ACTIONS BY
ORGANIZATIONAL MEMBERS THATINTENTIONALLY VIOLATEESTABLISED NORMS AND THATRESULT IN NEGATIVE CONSEQUENCES
FOR THE ORGANIZATION, ITSMEMBERS OR BOTH.
8/8/2019 Groups and Teams Ug
27/50
27
Outcomes-Cohesiveness
8/8/2019 Groups and Teams Ug
28/50
VIDEO TIME
8/8/2019 Groups and Teams Ug
29/50
TEAM TASK WORK
BEGINS HERE
8/8/2019 Groups and Teams Ug
30/50
Point 5:Point 5:Why work in teams?Why work in teams?
Point 5:Point 5:Why work in teams?Why work in teams?
8/8/2019 Groups and Teams Ug
31/50
31
Good when performing complicated,complex, interrelated and/or morevoluminous work than one person canhandle
Good when knowledge, talent, skills,and abilities are dispersed acrossorganizational members
Empowerment and collaboration; notpower and competition
Basis for total quality efforts
Why Work in Teams?
8/8/2019 Groups and Teams Ug
32/50
Point 6:Point 6:What are the differentWhat are the different
types of teams?types of teams?
Point 6:Point 6:What are the differentWhat are the different
types of teams?types of teams?
8/8/2019 Groups and Teams Ug
33/50
33
Types of Teams Cross-Functional
Quality Circles
Self-managed Top management
8/8/2019 Groups and Teams Ug
34/50
34
Types of Teams (contd)
Task forces
Committees
8/8/2019 Groups and Teams Ug
35/50
35
Types of Teams
8/8/2019 Groups and Teams Ug
36/50
36
Quality Circles and TeamsQuality Team a team that is part of an
organizations structure and isempowered to act on its decisionsregarding product and quality service
Quality Circles (QC) a small group ofemployees who work voluntarily oncompany time, typically one hour perweek, to address work-related problems
QCs deal with substantive issues
Do not require final decision authority
QCs need periodic reenergizing
8/8/2019 Groups and Teams Ug
37/50
37
Types of Teams (contd)
Team Characteristics
1. The absence of paraverbal and nonverbal cues
2. A limited social context
3. The ability to overcome time and space constraints
Team Characteristics
1. The absence of paraverbal and nonverbal cues
2. A limited social context
3. The ability to overcome time and space constraints
8/8/2019 Groups and Teams Ug
38/50
38
Upper Echelons:
Teams at the TopUpper Echelons a top-level
executive team in an organization
Leadership style, composition, and dynamics
influences the organizations performance
Their background characteristics predict
organizational characteristics
Organization reflects their values, ethics,competence, and unique characteristics
8/8/2019 Groups and Teams Ug
39/50
39
Diversity at the Top
Types of diversity needed Functional diversity
Intellectual diversity Demographic diversity
Temperamental diversity
And more and more and more
Diversity develops strength
8/8/2019 Groups and Teams Ug
40/50
Point 8:Point 8:What are the functionsWhat are the functions
of Teamsof Teams
Point 8:Point 8:What are the functionsWhat are the functions
of Teamsof Teams
8/8/2019 Groups and Teams Ug
41/50
41
Team Task Functions
Task Functions those activities directly
related to the effective completion of the
teams work
8/8/2019 Groups and Teams Ug
42/50
42
Team Task Functions
Summariz
I as
Test
I eas
ElaborateConcepts
Seek
Information
Give
Information
DiagnoseProblems
Evaluate
Effectiveness
Coor inate
Activities
Initiate
Activities
Team
Tasks
8/8/2019 Groups and Teams Ug
43/50
43
Team Task Functions
Maintenance Functions those activities
essential to the effective, satisfying
interpersonal relationships within a team
or group
8/8/2019 Groups and Teams Ug
44/50
44
Team Maintenance
FunctionsExpress
Member Ideas
Harmoni e
Conflicts
TestConsensus
Set
Standards
Follow
Others Lead
Reduce
Tension
Gatekeep
Communication
Test Group
Decisions
Support
Others
Maintenance
Tasks
8/8/2019 Groups and Teams Ug
45/50
Point 9:Point 9:Outcomes of TeamsOutcomes of Teams
Point 9:Point 9:Outcomes of TeamsOutcomes of Teams
8/8/2019 Groups and Teams Ug
46/50
46
Diversity in Teams
Diversity
Focuses on effects of dissimilarity
within the team May have positive or negativeeffects
Value dissimilarity Positively relates to task andrelationship conflict
Negatively related to team
involvement
8/8/2019 Groups and Teams Ug
47/50
47
Diversity in Teams
Diversity
Demographic dissimilarity
influences Absenteeism Commitment
Turnover intentions
Beliefs
Workgroup relationships
Self-esteem
Organizational citizenship behavior
8/8/2019 Groups and Teams Ug
48/50
48
Social Benefits of Teams
Psychological Intimacy
emotional and
psychological closeness to
other teamor group members
Integrated Involvement closeness achieved
through tasks and
activities
8/8/2019 Groups and Teams Ug
49/50
49
Creativity in Teams
Creativity
Focuses on new and/or dissimilar
ideas or ways of doing things inteams
Can team creativity be enhanced by
greater team diversity?
Can social loafing, conformity, and
downward norm setting be overcome?
8/8/2019 Groups and Teams Ug
50/50
A word or two onA word or two onteamsteams
A word or two onA word or two onteamsteams