Guidelines for Conducting a Successful In-House Workplace Mediation

Just as a meeting agenda

keeps the meeting on track,

a mediation meeting

framework ensures that all

important steps are

covered and important

discussion items are raised

and addressed.

1. Remind parties of, any safety issues they should be aware of, the expected behaviours within the meeting and the confidentiality restrictions placed on them in the meeting

2. Next allow each person, one at a time, to give an opening statement.

3. Setting of agenda items for discussion

4. Exploration of each agenda item

5. A private session can be helpful here because people appreciate having small breaks in a mediation that can be physically and mentally tiring.

6. Generate options for a solution

5. Having a second set of private sessions allows the mediator to review and go over with each party separately

6. Finding agreement about future workplace interactions

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