Hacking CT Lessons Learned H4Dip Stanford 2016

Post on 16-Apr-2017

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HackingCTBringing tech, government, and at-risk communities to counter violent extremism in a bottom-up fashion

Sponsored by Bureau of Counterterrorism / Countering Violent Extremism and Office of Religious and Global Affairs

Crowdsource responses to violent extremism messaging

100 interviews

Vinaya PolamreddiAnusha Balakrishnan

Gloria ChuaHyeryung Chloe Chung Jian Yang (Lumpy) Lum

Computer Science, Artificial Intelligence

International PolicyFormer Korean Foreign Service

Product Design, Computer Science

International Relations, Statistics

Computer Science, Artificial Intelligence

Team HackingCT

Countering violent extremism (CVE) is deterring individuals from joining violent extremist groups.

Our crazy journey

100 interviews

WayfindingFocus on

community

PIVOT!

Focus on individual

Focus on friends &

family

0

Mom

entu

m

Wayfinding

20 interviews

100 interviews

Mom

entu

m

Who to target? Individual Community

Where to target? Online Offline

How to target? Institutionalized Grassroots

Wayfinding

UK and EuropeUSA

Intl

FB OCCI

State Dept

DHS

FATE

QuilliamAV

E

Extreme

Dialogue

Canada

Open Your Eyes

Jigsaw

SAVE

GCERF

M&C Saatc

hiMoonshot CVE

WORDE

Institute for Strate

gic Dialog

ueWome

n witho

ut Border

s

Hedayah

GCCS

Connect Futures

Google (YouTub

e) SCN

UK and EuropeUSA

Intl

FB OCCI

State Dept

DHS

FATE

QuilliamAV

E

Extreme

Dialogue

Canada

Open Your Eyes

Jigsaw

SAVE

GCERF

M&C Saatc

hiMoonshot CVE

WORDE

Institute for Strate

gic Dialog

ueWome

n witho

ut Border

s

Hedayah

GCCS

Connect Futures

Google (YouTub

e) SCNCVE space is

complex and crowded.

MVP: Ecosystem dynamics

MVP: Ecosystem dynamics

Focus on community

Focus on community

30 interviews

100 interviews0

Mom

entu

m

MVP: Incentive Matching Platform

Aim to build scalable and targeted local messaging, and help local NGOs.Lead Policy Manager Counterterrorism at Facebook

Now you’re CVE-relevant.Focus on CVE-specific!Bureau of CT/CVE + SRMC State Department

Pivot!

5 interviews

100 interviews0

Mom

entu

m

Focus on individual

15 interviews

100 interviews0

Mom

entu

m

Suicide

Violent Extremis

m

← Prevention Promotion →

What we learned

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

← Prevention Promotion →

What we learned

← Prevention Promotion →

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

Law Enforcement

Personalized ISIS recruitment ISIS-related propaganda

What we learned

← Prevention Promotion →

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

Personalized ISIS recruitment ISIS-related propaganda

Safe space

What we learned

Individuals are hard to reach: don’t engage directly with support resources.Women without Borders, State Department, Booz Allen Hamilton

Most friends and family have an idea, but have nowhere to turn but the police. Program DirectorRadicalization Awareness Network

Focus on friends & family

20 interviews

100 interviews0

Mom

entu

m

MVP: CVE Support Textline

A support textline for friends and family

MVP: CVE Support Textline

We need helplines and intervention teams.Presenter at a CVE Conference Nov 2016

Deployment

10 interviews

100 interviews0

Mom

entu

m

We found organizations in US and Canada that provide long-term personal intervention.

Low-

risk

High

-ris

k

Long-term personal

intervention

Law enforcement

Low-

risk

High

-ris

k

Long-term personal

intervention

Law enforcement

Short-term, scalable

lightweight intervention

Us

MVP: CVE Support Textline for Friends & Family

MVP: CVE Support Textline for Friends & Family

Deployment Strategy

Now 1 year

Marketing: Launch campaigns

Training: Work with Muflehun & volunteers

Technology:Build chatline platform

Pilot: In 2 cities

Deployment Strategy

Now +1 mth +2 mths +3 mths

Marketing: Launch campaigns

Training: Work with Muflehun & volunteers

Technology:Build chatline platform

Pilot: In 2 citiesPilot in 2 cities in 2017.

That’s our journey.HackingCT