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HKBN HOMEGUARD USER GUIDE

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Table of Contents

• Starting HomeGuard App

• Dashboard Page

• Timeline Page

• Devices Page

• Family Page

• Network Page

• Help Page

• Settings Page

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STARTING HOMEGUARD APP

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Preparation

• Step-1: Download App

• Step-2: Your mobile device need to be connected to Wi-Fi network

• Step-3: Enabling HKBN HomeGuard App

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Pairing App with Home Gateway

• Scan the QR Code on the button of your home gateway

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If you can not scan the QR code

1. To copy your gateway code, press the “Gateway Code” button on HKBN Wi-Fi Concierge app

2. Open HKBN HomeGuard app

3. Press “Type the Gateway code”

4. Paste the copied gateway code

5. Click “Next” to pair your home

gateway

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DASHBOARD PAGE

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Dashboard

• Dashboard is the first page when open HKBN HomeGuard App

GREEN color: service is running well, and the number shows online protected devicesORANGE color: vulnerability detected that need to take actionsRED color: gateway offlineGRAY color: no Internet connection for the device with App installed

Service Status

Event Summary

Numbers of blocked network attacksNumbers of blocked web threatsNumbers of blocked remote connectionsNumbers of total protected devices (including online & offline devices)

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Dashboard (cont.)

• Dashboard is the first page when open HKBN HomeGuard App

Numbers of blocked inappropriate websitesNumbers of detected inappropriate App usagesNumbers of times reach Internet limit

Family Event

Family MemberMember profile with online/offline status

Top Attacked DevicesIndication of Top-3 devices been attacked

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Dashboard (cont.)

• Dashboard is the first page when open HKBN HomeGuard App

Network Usage

Network bandwidth usage diagram on the last 7 days . Click to show more as below

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Menu

• Click the menu icon to list all sub-pages

Dashboard: go to dashboard pageTimeline: go to event history pageDevices: go to device list and setting pageFamily: go to member profile and setting pageNetwork: go to network usage pageHelp: go to help and support pageSettings: go to function setting page

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TIMELINE PAGE

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Timeline

• Timeline is the bulletin board for user to check historical events

Inappropriate App used: whom, type of app, and which one.Click to see the details

Network attack blocked: whom, number of eventClick to see the details

New device join notice: whomClick to see the details

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DEVICES PAGE

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Devices

• List of devices connected to you home network. Select to view All or Online devices

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Devices > Settings

• Click the device icon to check the details of device settings and report

Device information

Device networking information

Device internet access able/disable

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Devices > Report

• Click the device icon to check the details of device settings and report

Numbers of event for the specified device. Click to see details.

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FAMILY PAGE

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Family

• Create the profile for members of the family

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Family > Report and Device

• Report and Device sub-page of User Profile

Timeline of all devices belong to this user All devices belong to this user

Add/Remove devices from user profile

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Family > Settings

Setting of functions:- website filtering- inappropriate App used- limit time used- device connected notice

Edit user profile’s name

Delete user profile

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Family > Settings > Filtering

Get Notifications (remember to allow HomeGuard to send notification)Block the visited website

Action when event triggered

Category definition as right side picture

Set Exceptions to let user configure the websitebe Allowed or Denied manually

Category to be managed

Adopt Google SafeSearch and YouTube Restrictedmode to filter out inappropriate content.

Click “Learn more” to check details.

Content protection

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Family > Settings > Inappropriate App Used

Get Notifications (remember to allow HomeGuard to send notification)

Action when event triggered

Category definition as right side picture

Category to be managed

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Family > Settings > Time Limits

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Family > Settings > Connected at Home

Get Notifications (remember to allow HomeGuard to send notification)

Action when event triggered

Device that will trigger Connected at Home notification

Device to be managed

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NETWORK PAGE

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Network

• Chart to show the last 7 days and 30 days network bandwidth usage, and breakdown to device level

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HELP PAGE

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Help

HKBN support number

Top-5 Q&A that people looking for

Support information

Self-Help information

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SETTINGS PAGE

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Settings

• Security function, Event notification and About page

Security protection setting for network, remote access and web

Notification setting for all functions

App information

Troubleshooting usage

App pairing management

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Settings > Network and Security

• Network protection to prevent external attacks and malicious network behavior

Setting for On/Off Network Protection function

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Settings > Remote Access Protection

• Prevent the remote access connection to devices

Setting for On/Off Remote Access Protection function

Approve to use list, or allow it from notification as right side picture

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Settings > Web Threat Protection

• Prevent to access dangerous websites and files

Setting for On/Off Web Threat Protection function

Approve to visit website list

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Settings > Notifications

• Set notification for different functions

Different levels of Network Attack notification

Setting for On/Off Product survey function

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Settings > About

• App information and privacy policy announcement

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Settings > Administration

• App pairing management

Unpair App with the gateway device

Gateway Code information of the gateway device