How to Select the Right Vendor for YouDr Saif Abed BSc MBBS Mphil (Cantab.)

Medical DirectorTriangle Health

“ I know you think you understand what you thought I said but I'm not sure you

realize that what you heard is not what I meant.”

Alan Greenspan

Define your priorities and have a strategy1. Clinical requirements2. Organisational requirements3. IT requirements

Benchmark your existing performance1. Identify clinical areas for investment2. Map workflows and process painpoints3. Business a business case for improvement

Define and agree your expectations of vendors

1. Appoint a clinically led IT steering group2. Develop IT solution specification3. Construct vendor assessment criteria

10 Key Questions for Vendors1. What is your clinical engagement process?2. Do you have localised clinical leadership?3. What is your business case development

process?4. Do you have a benefits realisation

methodology?5. Do you have examples of proven business

cases?6. Do you have similar reference sites to

visit/engage?7. What is your clinical risk management

process?8. What is your information governance

process?9. How do you integrate with other applications?10.What is your training, education and support

process?