Post on 11-Feb-2017
transcript
Human Resource Answers
You MUST know the basics of Human Resource Management.
Our ‘HUMAN RESOURCES’ are the foundation of our business.
Pre-Employment Screening
Every applicant MUST go through a background screening process
Use electronic Employment Application
Turnover spending…
“ONE-THIRD of a new hire’s annual salary” according to DOL
GIVE ME A DOLLAR FIGURE!
WHY ARE TURNOVER COSTS SO HIGH?
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1. They don’t feel connected to their Boss 2. They don’t feel appreciated 3. They don’t feel they are growing
REASONS EMPLOYEES QUIT
Love ‘em or Lose ‘em
Coach and Mentor Show Appreciation! FREQUENTLY! Emphasize POSITIVE reinforcement
Performance Evaluations
Do them Timely Do them Accurately–don’t “sugar-coat”! and remember, just because it’s
budgeted…..
….Annual Reviews otherwise
Personnel Files
Be careful what you keep…
Lawyers would LOVE to get copies
What NOT to Keep in a Personnel File
(These are all stored separately at the Home Office) Doctors notes
FMLA or ADA paperwork Employee benefits documentation
Emergency contact information I-9 (INS) forms
Family Medical Leave Act
Employees may take UP TO 12 WEEKS OFF
No replacement; position must remain open!
Harassment Prevention
As soon as you become aware of a complaint or issue, Contact the Assc VP of Human Resources.
As Managers must “Walk the Walk.”
ADA-Amendment Act ...a Disability is...
Physical or Mental Impairment that Substantially Limits a Major Life Activity
or
Person has a Record of Such Impairment or
Is Regarded as Having Such an Impairment
Americans with Disability Act
….and some More Details on “Disability”
Chronic conditions Two or more impairments not limiting by
themselves, but together, limit one or more major life activities…
Bottom Line:
Manager should in turn call Human Resources.
Consistent Communication with employees
Truly open communication
Visit with …
Listen to…
Seek out; accept Constructive feedback
…And Note…
All I Really Need To Know I Learned In Kindergarten
Share Play fair Put things back Say you're sorry Wash your hands Take naps Watch out for traffic Stick together
All I Really Need To Know…
Now…“adult terms”…
Cookies and milk, and a nap about three o'clock every afternoon
A policy to always puts thing back, and to clean up our own messes
When we go out into the world, it is best to stick together
© Robert Fulghum. All I Really Need To Know I Learned In Kindergarten, Villard Books: New York, 1990.
Human Resource Answers