WelcomeHuman Resource Management 1HRMT16127

Michael Pitkanen, B.Comm, MBAFall 2015

Agenda

1. What is Human Resource Management?2. Introductions3. Why Study Human Resource

Management?4. Overview of Changing Economy5. Topics Covered6. Evaluation7. Expectations8. Academic Honesty and Dishonesty9. Questions

Textbook Definition…

Human resource management (HRM) is the strategy and approach to the management of an organization's most valued assets… The people working there who

individually and collectively contribute to the achievement of the objectives of the business.

Definition…translated Finding and keeping the right people to make

sure the organization (company) continues growing and becomes more competitive But finding and motivating people is harder than it

sounds Once you have them, they are always free to go

elsewhere…let’s just hope they don’t leave with key customers, technology, or other trade secrets

Some HR activities include planning, attracting, placing/developing/evaluating, motivating and maintaining high performance

Who Am I?Background Info

Background Info International Work Experience:

Jakarta, Indonesia Bishkek, Kyrgyzstan

National Work Experience: Marketing Manager, Telus (Clearnet) Associate Director, Bell Mobility Director, JPI Consultant, Gennum Corp Consultant - Data Analysis and Intelligence Mining

Education B.Comm: Finance & Int’l Business, McGill University MBA: Strategy, Investment Finance and HR, York University

More Info…

Qualities of my best jobs: Independence – didn’t have micro

managers Supportive management Training – environment that encouraged

continued skill development Jobs I hated but had to do:

Customer Service Gas Attendant Farm Laborer

Side Note – Lessons Learned(the hard way)

Never rely on just one thing Always network and maintain contact Develop a strong relationship with

recruiters Look past your company boarders to

see opportunities Keep your education up-to-date

Read publications like:▪ http://hbr.org/▪ http://www.hrpa.ca/Pages/Default.aspx

Getting to Know You!Name Tents and Ice Breaker

And You Are…

Write your name on the card stock provided

Keep the name tent card and bring for next class It may take time, but I want to

remember everyone

Get to know you and each other Goal:

Get to know each other a little better so that you can begin to think about who you would want as a potential group member

Get to know you and each otherDiscuss in table groups: Introduce yourselves :

Name Answer 1 of the 3 questions:▪ What is something you are proud of or passionate

about in your life?▪ If you could meet anyone (real or fictional) who is it

and why?▪ What was the last book you read, movie or TV series

you watched and why did you like (or not like) it? At the tables, each person will present the

other to the class

So What? What’s the Benefit to Me?

Who cares? Why should I come to class and pay attention?

Question?

Who here thinks:

“I’m only taking this class because I have to!”

“I don’t need to really pay attention in class because I’ll never use it afterwards!”

So What? What’s The Benefit To Me? (Why should I care?) No matter where you work or what you do, you’ll need to

be able to get the best people possible Managers in Finance, Accounting, Supply Chain, Legal will be

making either the final choice or entire choice on who they will hire

HR will look to you to be able to write a complete and enticing job description▪ Remember, your boss will want the work to get done anyway…she won’t

care if you have to work 26hrs/day…just deliver Getting the best qualified people to take care of the “real

work” will let you focus on the “fun work” The importance of managing and developing people is

increasing all the time The knowledge economy demands good HR Mgmt skills

and knowledge

False Perception or Reality?

The Reality…

Who wouldn’t want to work for any of these industry leaders?

Overview of a Changing Economy

The Agrarian Economy Wealth comes:

Owning land Work animals Small sized guilds or shops Few cash buyers = few merchants People are easily replaceable, wages

low (or none)

The Industrial Economy Wealth comes from factories and

machines People are easily replaceable,

wages low Infancy of ‘design’ to replace

‘labour’

Knowledge Economy Wealth comes from ideas,

patents, networks, relationships, alliances, joint ventures, etc

Skilled, educated people are scarce, wages are high

The ‘New’ Economy What’s happening?

Transition: industrial economy knowledge economy

Globalization Technology Social pressures

Pressures on organizations Faster, more responsive Quality commitment Employee involvement: “Your

assets have feet.” Customer oriented Smaller, flatter, innovative

organizations

The North American Reality

People are no longer “replaceable” – there’s not enough in the US and Canada! 80 million Baby Boomers (age 41 – 61) 46 million Gen X (age 27 – 40) 70 million Gen Y (26 and under)

Technological pace is increasing Competition is increasing due to globalization Skills and education become more important Good talent is hard to find!

Try keeping it! Bottom line: if your company can’t

manage its people well, it will FAIL!

Topics coveredWhat we will focus on with HR1

HR1 - Quick Overview

Strategic Importance of HR (ch.1) Meeting Legal Requirements (ch.4) Job Analysis (ch.2) Recruitment (ch.5) Candidate Selection (ch.6) Performance Appraisal (ch.8)

Evaluation and DatesMid-term, group project and final exam

Schedule & Assignment Dates

Group Assignments Assignment 1 due on Oct.19th (Week 7)

▪ Use the internet to access Human Rights Commissions /Tribunals in Canada to find 3 employment-related cases and discuss the issues

▪ (15% of grade)Sign up in Groups of 2 or 3 in SLATE by Sep.28

or I will assign them

Assignment 2 due on Dec.7th (Week 13)▪ Critique and discuss job ads that members of the group are

qualified for▪ (15% of grade)

Sign up in Groups of 2 or 3 in SLATE by Nov.16 or I will assign them

Midterm and Final Exams Mid-term – 35% of grade – Nov 2, in class

Final exam - 35% of grade – Dec 14, in class

For both: ~50 true/false and multiple choice questions Choose 2 of 4 open ended questions

Exam booklets containing test questions must be handed back

ResourcesText, Lectures and Contact Info

SLATE

Lecture slides can be found for each class in the folder “Weekly Course Slides”

Group project materials will be posted in their own folder

Use it to communicate with each other for projects and assignments

Textbook Schwind, Das, Wagar, “Canadian

Human Resource Management,” 10th edition

Coverage: Chapters 1, 4, 2, 5, 6, 8

Lectures

Mondays: Rm A245 1 to 4pm 5 to 8pm

Mix of textbook review, video clips, case study examples, etc.

ALWAYS a break each hour Feel free to ask questions Throw something at me if I talk too

fast!

Contact Info

Faculty of business offices HMC Office Hours:▪ Mondays: 12pm to 1pm▪ Wednesday: 11am to 12pm

Davis Office Hours:▪ Tuesday: 11am to 12pm

Always email through Slate Incase of problems with Slate or using the

“Make Up Assessment Form” use: michael.pitkanen@sheridancollege.ca

34

Expectations for class learning

Success depends on…

ExpectationsINSTRUCTOR STUDENTS

Class Success Participate in discussions Ask questions Apply knowledge through class activities and work

opportunities Read ahead to ensure maximum course efficiency Complete quality work, on-time Attend class Ensure on-going feedback and communication

between student and instructor Refer to Slate, course outline and PowerPoint material

Treat the classroom like a corporate environment

Handbook for Academic Success

First Year Business Students

1st Year Business Handbook A comprehensive document that

outlines important information How to access Sheridan email, view

academic requirements, edit timetables, view grades, apply to graduate

Slate environment and Learning Portfolio Detailed student and professor expectations Academic Integrity – what it is and how to

ensure your work is seen as being original

1st Year Business Handbook

Due dates and late penalties – VERY IMPORTANT▪ How to apply for a Evaluation Make-Up REQUEST▪ 1st 24 hrs grade reduced by 10%; 2nd 24 hrs additional 20%;

3rd 24 hrs additional 20%; after 3rd grade is 0 Academic support▪ Tutoring: improve ESL skills; get feedback on your

assignments PRIOR to submitting it in class▪ Can get 1.5 hours per week PER COURSE!

All relevant details can be found in Slate under the folder “1st Year Handbook & Info” IT IS YOUR RESPONSIBILITY TO BE AWARE OF THE

CONTENT “I didn’t know” is NOT acceptable

Sheridan PoliciesStudent Code of Conduct and Academic Honesty

Student code of conduct

https://www.sheridancollege.ca/life-at-sheridan/student-services/student-rights.aspx Then click on “Student Code of Conduct

Policy”

Student code of conduct5. Sheridan students have the right to live their lives, study,

learn and work without unreasonable interference, disruption, or upset caused by the actions of another person.

6. Sheridan students have the responsibility to respect the rights of other members of the Sheridan community and to refrain from any acts, intentionally or recklessly, which interfere with, disrupt or hinder the rights of other members of the Sheridan community.

7. Sheridan students have the right to be treated in a manner which is respectful, honest, and free from discrimination or harassment consistent with the Ontario Human Rights Code and any applicable Canadian law.

8. Sheridan students have the responsibility to treat other members of the Sheridan community in a manner which is honest, respectful and free from discrimination or harassment consistent with the Ontario Human Rights Code and any applicable Canadian law.

Academic Dishonesty

What is it: Copying text without proper referencing

from another source Changing a few words in a sentence to

try and disguise it and make it look like your own work▪ From outside sources▪ From other classmates

Cheating during exams

Academic Integrity

http://sheridancollege.libguides.com/academic_integrity

Just don’t do it – I hate paperwork

Hold the record for most academic dishonesty busts in one semester

Patagonia: Making a Difference

HR in action

Patagonia: Making a Difference Examining the elements related to

human resource management: While watching the video, take notes

and identify what makes this company so successful▪ Specifically, take notice of:▪ Values▪ Culture▪ Rewards▪ Results

Next WeekUpcoming…

Next Week

Read Chapter 1 Class 2 – “Strategic Importance of

HRM” What is HR Management? Detailed analysis of Strategic HR

Management Model HR Management Objectives Applications of the above concepts Overview of Chapter 1 in text

Next Week

As reminder, there is no class – but, you will have to study chapter 1 on your own In Slate, you will find a review quiz that

will test your knowledge and understanding of chapter 1▪ Due before the beginning of class Sep.28