Human resource

managementhmgmnt1

Course description

This course will provide students with blueprint for success in dealing with various labour challenges related to Hospitality and Tourism Industry.

It covers the foundation on how to prepare students to start their career in a very competitive global labour market

Course description

Pre-requisite: Principles of Management

Requirement of the Course: Submission of Human Resource Management Plan

TOPICS

UNIT 1 – Introduction to Human Resource Management : Relevance of HRM /Functions Evolution / Role of the HR Manager

UNIT 2 – Human Resources Planning and Organization : Significance of Human Resource Planning / Analyzing the Work Environment

UNIT 3 - Acquisition: Recruitment & Selection Process

topics

UNIT 4 - Training & Organizational Development: Training Programs & Objectives / Key Training Issues/ Training Process / Training Methods / Coping with Changing Technology

UNIT 5 – Evaluating and Measuring Performance Nature / Objectives / Methods / Common Appraisal Error / Changes in Performance Status

topics

UNIT 6 – Compensation and Benefits Administration: Compensation Plan / Criteria for Developing a Compensation Plan / Employee Health and Safety Programs

Unit 7 – Employer – Employee Relationship: Basic Rights of the Workers / Discipline /Grievance / Morale & Motivation

topics

Unit 8 – Career Planning & Development – Career Development Objectives & Process /

UNIT 9 – Global Challenges in Human Resource Management : HRM in Global Environment / Globalization and Multiculturalism / HR Management Trends

Reference Materials

Stone, R. (2009). Managing Human Resource. Milton: Wiley.

Tanke, M. (2008). Human Resources Management For The Hospitality Industry. Africa: Delmar.

Woods, R. (2006). Managing Hospitality Human Resource. Michigan: American Hotel and Lodging Educational Institute.

Classroom Activities

Internet / Library Research

Quizzes

HR Film Festival

Role Play

Developing Table of Organization

Reaction Paper

Case Studies

AV Presentation

Job Fair Observation

Compensation & Benefits Survey

Appraisal Form Critique

Fishbowl Extemporaneous Speech

Interview with OFW

Periodic Exam

HRM Plan & Presentation

Introduction to

Human Resource

Management Unit 1

Objectives

At the end of this unit the students must be able to :

Define HRM and be able to explain the relevance of HRM;

Articulate the importance of human capital to organizations;

Identify important developments in HRM; and

Discuss the complex roles of human resource managers in the hospitality and tourism industry

Topics Relevance of HRM

Functions

Evolution

Role of the HR Manager

HRM Employee Performance

Asset of the Company

Managerial Process

Quality of Employee

Diverse & Constantly Evolving

Employees’ Productivity

Cost Impact

HR Turnover

Human resources

Refer to the people that staff and operate an organization

It is also the organizational function that deals with the people and issues related to people such as compensation, hiring, performance management, and training.

Human resource management

Both a function within an organization and the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns

defined as the policies, practices, and systems that influence employees’ behavior, attitudes, and performance.

Nature

Human Capital

Human Talents

Human Resources

Human Capital – refers to the knowledge, education, training, skills and expertise of a firm’s workers.

Human Talent – refers to analytical, creative , social and physical abilities of a person.

Human Resources – refers to people that staff and operate an organization

Scope of human resources

it generally has 3 main sub-functions

1. Personnel management

Involves the recruitment and selection of employees, and planning and administration of compensation and benefits

2. Training and organizational

development

Includes the provision of orientation to new hires, development and implementation of coaching, counselling and mentoring programs for employees and addressing growth

3. Industrial relations

Pertains to the perpetual organizational goal of instilling industrial peace and harmony