1 14 May 2014 Barnes Ecosystem of Care

The Journey from Summative Test Data

to Designing an Ecosystem of Care

The Journey Starts Here

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We Begin with Data. Data Will Point Us Down Paths.

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Methods Summative Usability Tests for Meaningful User Certification

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Data Percent Task Fails X Critical Error Risk Score

Critical Error Risk Score

Perc

ent T

ask

Fails

The Story

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Continued education across all EHR stakeholder groups.

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Regulators What does it mean to follow a UCD process?

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Vendors What are best practices for applying a UCD process?

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Buyers of EHR’s How do you include user experience and usability requirements in the purchase process?

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Providers How do you demand a better EHR user experience that has positive impact on quality of care?

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Patients & Caregivers How are you engaged and empowered in your healthcare?

The Discussion

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Opportunities to design, build, and iterate to improve these critical areas of the EHR.

Designing with Impact: Opportunities

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Designing with Impact: Driven by Data

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Designing with Impact: Data Driven Opportunities Improve Healthcare with UI & UX Design

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To a Positive Impact in our EcoSystem of Care

Jbarnes@User-View.com

www.User-View.com

919.697.5329

05 May 2014 EcoSystemofCare