We DeliverYour Promises!

We have educated, developed, and motivated employees, sales partners, and your customers for over 40 years. We’ll bring your

promises to Life.

3

The “Right Awards”

Merchandise awards are trophies which remind winners of their positive experience.

Lifestyle trends are identified and the right awards are selected in order to reach out to each demographic.

A broad selection of awards motivates both current and prospective customers to increase program loyalty.

Employees are driven by items they need, want and desire.

Winners deserve superior customer service.

“Trendspotting”

Generation Y

Bye Bye AnalogDigital revolution

Apple iPod Digital Music Players

Smart ProductsProducts with high design

and multi-functional

Fountain of Youth

Eternal search for youth

Baby Boomers

Generation X

Galileo Imaging Telescope

FitnessQuest ABLounge

Trend Demographic “Hot Item” Targeted

Trading UpPremium is in

Great Depression

Babies

TAG Heuer Diamond Watch

Baby Boomers Brands

Gen X Brands

Gen Y Brands

Potential Participant Demographics

Avg. Age 48Avg. Income

$74m/year

Gender 24% Male, 76% Female

Education 81% CollegeEmployer Status

11% Home Office, 59% Corporate

Marital Status

66% Married

Residence 60% in CaliforniaHome Ownership

75%

Internet Access

90%

The “Right Awards”

Merchandise awards are trophies which remind winners of their positive experience.

Lifestyle trends are identified and the right awards must be selected in order to reach out to each demographic.

A broad selection of awards motivates both current and prospective customers in order to increase performance.

Winners are driven by items they need, want, and desire.

Your demographics assist with determining the “right awards” but only if you ask “What If?”

Connection ofawards to

recognition.

Unforgettableexperiences.

Intelligenceyou can use.

EnergizedCompetence

Reinforce employee behavior.

Experiencesthat drive

your message.

Maximizingcustomer value.

Services We Offer

What is Your Rationale for Choosing Awards?

Class Generation Trend Item

Uber Premium

Live for Today

America Unplugged

Curated Consumption

Early Birding

Upper Class

Upper Middle Class

Middle Class

Working Class

Silent Generation

Baby Boomers

Baby Busters

Gen X’ers

Gen Y’ers

We help organizations…

Change your focus from hiring to retaining.

Become the messenger.

Reach them whileyou teach them.

What this means for you?

Differentiated Employee Motivation Programs

Increased Employee Retention Engaged Employee Participation Increase in Repeat Business from Best

Customers Flawless Execution Seamless delivery of merchandise rewards

Our Wisdom Makes Us The Premier Choice!

The “Right Awards” must be targeted to your Clients’ potential winners

Enhanced winner experience through operational excellence that delivers on time, as promised

An incentive partner that … Gets the job done…flawlessly Is easy to work with Become a most valuable ally Delivers on Clients’ promises

What this means for your Employees? More Choice More Opportunity More Earning Potential For Your Organization

More Impactful Communications A Customer Service Advocate

…… An Enhanced Employee experience

Possible Applications:

Seasonal Employee Production Goals Gift of Thanks for Employee Retention Ongoing Component of Employee Rewards Employee Awards Targeted to your

participants

Cross Industry Experience

Newly developed State Of The Art Website

Newly developed State Of The Art Website

Why JFA?

• The “Right Awards” Collection

• Appealing Award Options

• Ease of Ordering with Real Time Access

• “Live” Customer Service for order tracking

• Additional Loyalty, Training, and Research solutions

• Increase Employee Engagement and Retention

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Industry Recognition As “Expert”

James FeldmanNamed one of theMost innovativePeople of the Century

James Feldman’s expertise is valued as a

Board/Trustee Member Incentive Marketing Association Society of Incentive Travel Excellence Incentive Federation National Premium Sales Executives Incentive Research Foundation Advisory Board for Motivation Show Advisory Board for Premium Incentive Show Advisory Board for Australia Incentive Expo

21

James Feldman’s expertise is valued as a

Certified Professional of Incentive ManagementCertified Professional TechnologistCertified Incentive Travel ExecutiveCertified Photographic CounselorConsultant to merchandise suppliersConsultant to incentive travel suppliers

James Feldman’s expertise is valued as a

Contact us at312 527-1111jfeldman@jfainc.com