Architecture Week 2013

Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems

Joakim LindbomEnterprise Architect & Technologist

Joakim.Lindbom@capgemini.com

08-5368 3934

twitter: JoakimLindbomhttp://www.slideshare.net/JoakimLindbom

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Who am I?

Stuck in old ideas?

50 billion devices 2020?

Mega trend

The number of connected devices will outnumber humans in…

…5 weeks from now.(November 2013)

Mega trend

Mega trend

Why “go online” when you’re always online?

Disappearing Internet

Mega trend

Are you best in class in all aspects?Can you provide enough transparency?Can you be trusted with your client’s data?

Play the Google Game

Mega trend

The desire for surprise, randomness and serendepidy will increase.

Today, 56 % of consumers say, "I will gladly switch brands to use a coupon," up from 41 percent in 2006, according to GfK.

More surprises

Long tail repeated and why it matters now

Mega trend

Post-industrialism come true

Mega trend

Understand how products actually are used- Careful drivers could be charged less, and vice versa- Vendor Managed Inventory – and beyond

Using, not owning

Mega trend

Consumer products become the norm

Consumerisation

Mega trend

SocialMobileAnalytics (aka. Big Data)Cloud

SMAC it up!

SMAC

Clinical research – 100 or 1000 individuals

What would happen with access to population wide data?

The power of the crowd

SMAC

What would happen to your business with population wide data?

The power of the crowd

Adaptive apps

Information & functionality based on sensed needs

Platform

4

7:32

left

Humans in focus

Car 2

Seat 11

SMAC

Insight through numbers

What’s your resting pulse? Why does it matter?

Quantified Self

Quantified Self

What happens when the end-user have more info than you?

Consumer electronics didn’t realise the threat – now it’s a industry racing to zeroDoctors struggle with über-googled patients

Information explosion & smashed monopoly

SMAC

Generation YWhy should they work for you?

“Companies invest millions to create a superior customer excellence but forget to do the same for their employees.”Pierre HesslerFellow, Capgemini

Eco systems50 billion devices

How many can you connect to your systems?Drinking from a fire hose?

More event than data.

Eco systemsHow do you design?

Linear approaches don’t work

Emergent DesignMore like a farm than an assembly line

Loss of control? Well, yes, certainly!

Business models - Smart door locks

Business models - Kwikset Kevo Lock

hln98“Do not buy this. They are charging $2.00 per eKey everytime. I cancelled my 4 pre-orders. Please spread the words so people know. There are only 2 eKeys and a fob included. Each time you want to send a key, it cost $2.00 bucks. No thank you.”

orbust2 @hln98

“Yeah thats a total rip off............an ekey you can send to someone else from your phone for 1.99?

Your totally better off driving to the hardware store paying 4 to 5 bucks for a real key then driving to the person and giving it to them...... you will not only save so much money, think about all the time you will save!”

Business models - Kwikset Kevo Lock

Welcome TechnoVision

DESIGN FOR DIGITAL

• YOU EXPERIENCE: creating a highly individualized user experience for customers, employees and partners, leveraging multiple channels, notably mobile

• WE COLLABORATE: building on the power of social media to connect, create and interact in new ways

• THRIVING ON DATA: getting actionable insight and business value from structured and unstructured data outside and inside the enterprise

• PROCESS ON THE FLY: adding the next level of agility and manageability to enterprise processes

• SECTOR AS A SERVICE: rebuilding core applications into a standardized catalogue of enterprise business services

• INVISIBLE INFOSTRUCTURE: transforming the IT infrastructure towards a true utility that provides the foundation for technology-driven change

DESIGN FOR DIGITAL

6 technology clusters

DESIGN FOR DIGITAL

• BORN IN THE CLOUD: Consider Cloud-based solutions as the default

• BUILD SOCIAL: embed social leverage in your solutions right from the beginning

• SMAC IT UP: maximize the impact of Digital Transformation by combing technology drivers

• BUSINESS, MON AMOUR: alignment is not enough anymore, it’s all about fusion

• NO REQUIREMENTS: explore the art of the possible with a catalogue-first mentality

• FROM TRAIN TO SCOOTER: enable different levels of agility and speed across the enterprise

• THINK DESIGN: take a radical outside-in approach to reshaping the business technology landscape

7 design principles

So in the end

Internet of Everything is all about

Contact

Joakim LindbomEnterprise Architect & Technologist

Joakim.Lindbom@capgemini.com

08-5368 3934

twitter: JoakimLindbomhttp://www.slideshare.net/JoakimLindbom

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Image sources

http://postscapes.com/wireless-door-locks

https://lockitron.com/preorder

http://www.indiegogo.com/projects/goji-smart-lock

http://www.flickr.com/photos/wwarby/5026642191/

https://commons.wikimedia.org/wiki/File:Company_building_icon.png

http://www.content-loop.com/how-to-build-for-a-world-where-youre-connected-to-hundreds-of-devices/?utm_source=LinkedIn&utm_term=&utm_campaign=Capgemini_Yearlong_HMI_INT_2013&utm_content=buffer8809b&utm_medium=twitter