Internet Strategy in the web 2.0 era

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Björn Jeffery from Good Old held a presentation on how to create an internet strategy in the web 2.0 era. Held in Malmö at the Business to Buttons conference.

transcript

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Business to ButtonsJune 12th, 2008

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

PresentationBjörn Jeffery

CEO & Internet strategist at Good Old

Our offer: strategy and development within digital media

Clients include: Sydsvenskan, Veckorevyn.com, Broström

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

AgendaIntroduction /

Incentives for interaction /

Your web presence /

Conclusion /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

“External collaboration plays a key role in nearly 50 percent of

P&G's products. We've collaborated with outside

partners for generations but the importance of these alliances

has never been greater”A. G Lafley, Chairman of the Board and

Chief Executive Officer, Proctor & Gamble

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Introduction

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Your internet strategy should support your business

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Web 2.0 - still?Yes, it’s still about interaction /

On your sites, and on other sites /

Today I’ll give a few tools to use when getting it right /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Complete strategyYour sites /

External sites /

Social media /

Advertising /

SEO/SEM /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Blue oceanWho are your customers? /

Are there other target groups that you want to reach? /

Where can you add value to your customers? /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Defining your success

Loads of traffic is not loads of success

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Parameters to useBlog posts /

Comments /

Response time /

Incoming links /

SEO-ranking /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

PoliciesTransparency /

Control /

Information on/from other sites /

Level of engagement /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

ResourcesWhat’s our budget? /

How many hours a week can we use? /

How would our ideas change if we had more? /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Case: Fokus

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Incentives for interaction

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Start tradingIncentives for interaction can be seen as internet currency /

contact: bjorn.jeffery@goodold.se, 070-5661946

1. Interest

contact: bjorn.jeffery@goodold.se, 070-5661946

2. Useful

contact: bjorn.jeffery@goodold.se, 070-5661946

3. Fun

contact: bjorn.jeffery@goodold.se, 070-5661946

4. Traffic

contact: bjorn.jeffery@goodold.se, 070-5661946

5. Improved experience

contact: bjorn.jeffery@goodold.se, 070-5661946

6. Identity

contact: bjorn.jeffery@goodold.se, 070-5661946

7. Values

contact: bjorn.jeffery@goodold.se, 070-5661946

8. Exposure

contact: bjorn.jeffery@goodold.se, 070-5661946

9. Brand loyalty

contact: bjorn.jeffery@goodold.se, 070-5661946

10. Money

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Your presence

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Conversion rateWhat currency can you offer that costs the least, and gives the most? /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Learn!Make your visitors leave a trail while they surf your site /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Case: Manolo.se

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Let go!Let (some of) your data free /

You don’t know where it might end up /

And that’s a good thing! /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Case: Fores.se

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Listen!Your site is an ear, not a megaphone /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Case: Flickr.com

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

“TripAdvisor is the life blood of agrotourism industry. A couple of bad reviews there you may as well

close up shop.

That’s what took down the Stalk Inn. One of the cutest little asparagus

farms you’ll ever see."Dwight Schrute, The Office

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Tripadvisor.com

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Reality checkThere may be hundreds of sites more important to your business than yours /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

Adding valueFind the discussions /

Find where you can add value - if you can’t, don’t do it. /

Find the right tone of voice /

contact: bjorn.jeffery@goodold.se, +46 (0)70-5661946

ConclusionSet your own goals /

Find your internet currencies /

Internet strategy goes beyond your own site /

contact:bjorn.jeffery@goodold.se+46 (0)70-5661946

The end

Do you want this presentation? Get in touch:

bjorn.jeffery@goodold.se & mobile: +46(0)70-5661946