Post on 29-Jun-2018
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Check-in Process
Check-in for your flight via a method which suits you
Mobile Check-in with your booking reservation number and mobile web access
Web Check-in from 48 hours up to 40 minutes before departure
Terminal Kiosk Check-in
Counter Check-in with our award winning friendly Guest Services Agents
Groups
When travelling with 10 guests or more we can organise a service to suit your needs
All group fares provide a dedicated group consultant not available when purchasing our standard individual online fares
Take advantage of our flexible payment rules, and fast quotes
Business Events and Conferences
With our Business Events and Conference Sales Team we offer a personalised service for groups travelling with 20 people or more
You can also charter one of our aircraft if you have a special event or a large group of delegates travelling together to the same destination
Over a decade ago, we launched and instantly changed the way people fly. Today, Virgin Australia is once again offering something new in Australian air travel.
Virgin Australia continues to provide great value and exceptional customer service, but delivered with a new level of style, sophistication and professionalism which appeals to both business travellers and leisure travellers alike.
Our young fleet of stylish aircraft already fly to over 45 destinations within Australia, and we’re continuing to expand our domestic and international network, so we can fly you to more places in our unique style.
Now you’re flying.
For more information please contact your Virgin Australia Account Manager or your preferred Travel Management Company. S15392
Introducing Virgin Australia
Elevate: Offers the balance of both value and flexibility, with options to explore if plans change
Freedom: Freedom fare is perfect for whenever travel plans might change. It’s made to move around busy schedules with all the flexibility
Business Saver: For those who wish to travel in style and whose plans are unlikely to change
Business: Experience exceptional luxury and our unparalleled, award-winning Virgin Australia service with full flexibility
All Economy guests can enjoy complimentary tea, coffee and water. Complimentary beer, wine, cider and soft drinks are also available between 5pm and 7pm weekdays on flights between Australian mainland capital cities and other selected routes
Our Business Class Advantage
Virgin Australia offers Business Class from all Australian capital cities and other selected destinations
Our fully inclusive Business Class service redefines style and comfort for domestic travel, offering space and luxury
At the airport, guests can benefit from complimentary Virgin Australia Lounge access with Premium Entry and Premium Exit, Priority Check-in, Priority Screening#, Priority Boarding and Priority Baggage*
Includes extra seat pitch, generous recline and luxury leather upholstery
Complimentary Wireless In-Flight Entertainment and portable media player
Access to a fully inclusive beverage and exclusive Luke Mangan dining menu, including gourmet lunches and dinners, plus hearty breakfasts and tasty snacks throughout the day. On flights over 3 hours indulge in a full three course meal, with meals freshly plated or garnished on-board
Whether you require a private office to work, a place to relax with your favorite film or a bed to indulge in some well-earned rest, our new A330 ‘The Business’ is completely adaptable to your needs
Our People
At Virgin Australia, our people set us apart from other airlines
Our team members offer award-winning service to every guest, every day
Our Global Network
The Virgin Australia network connects to over 50 locations within Australia, New Zealand and the South Pacific to Los Angeles and Abu Dhabi
We have also assembled the finest airline partners to provide an extensive global network to over 460 cities worldwide
Our Trans Tasman alliance with Air New Zealand offers unprecedented choice for flights across the Tasman
Servicing over 185 destinations in North America, our alliance partner Delta Air Lines is the United States largest carrier
Travel to Europe and the Middle East, through our partner Etihad Airways
With our Singapore Airlines partnership, access an expanded network of cities across Asia, Europe, the Indian subcontinent and Africa
You can earn and redeem Velocity Points and earn Status Credits on flights with many of our partner airlines
Eligible members will also receive status recognition and complimentary lounge access to many of our partner lounges
Our Domestic Network
Virgin Australia has an extensive network, travelling to over 40 destinations across Australia
Fares For You
Whatever your trip, there’s a fare to match.
Getaway: For an effortless escape, Getaway offers our award-winning Virgin Australia service, perfect for when you know exactly when you want to fly
Virgin Australia Lounges
Virgin Australia lounges are located at domestic airports across Australia; Alice Springs, Adelaide, Brisbane, Cairns, Canberra, Darwin, Gold Coast, Mackay, Melbourne, Perth and Sydney
Offer a variety of work zones, from private meeting rooms and work stations to open plan meeting areas, all supported with complimentary access to wireless broadband
Lounge members will receive reciprocal access to Air New Zealand lounges, when travelling on Trans Tasman services and within domestic New Zealand
Enjoy an exclusive menu designed by Luke Mangan, with premium wine and beers available from 11am in addition to all day barista coffee and snacks
Brisbane and Sydney Premium Entry
A streamlined, hassle-free experience from airport arrival to boarding
Enjoy kerbside drop off, optional valet parking, check-in and direct lounge entry at Sydney Domestic Airport T2
Flight check-in when travelling with carry-on baggage only
Dedicated security screening point into the Virgin Australia Lounge
Priority Check-in inside the departures hall when travelling with checked baggage
Exclusively available for Virgin Australia Business Class guests, Velocity Platinum and Gold members, as well as partner airline reciprocal status members
Melbourne Premium Exit
Premium Exit allows you to breeze from the Virgin Australia Melbourne Lounge to the departure gate, with a dedicated security screening point for express exit to gates 1 through 10
Velocity Frequent Flyer
Easy, everyday ways to earn Velocity Points and enjoy fantastic rewards sooner
Earn Points when you travel to nearly 600 destinations with Virgin Australia
Earn Points when travelling with Velocity’s premium airline partners, including Etihad Airways, Delta Air Lines, Singapore Airlines and Air New Zealand just to name a few
Earn Points on paying bills, dining out, shopping online or using your credit card
Ability to pool your family’s Velocity Points to reach your rewards faster
Velocity Gold and Platinum members can enjoy additional benefits such as access to 150 lounges across the world, Priority Check-in, Priority Boarding and Priority Baggage* as well additional baggage allowances
You can redeem your Points for flights, flight upgrades, car hire, accommodation and much more, plus choose from hundreds of products, vouchers and experiences
Unique range of program features designed to cater to members with families, including the ability to pool your family’s Velocity Points to reach your rewards faster
To become a Velocity member, visit velocityfrequentflyer.com/join
Our Fleet
Our stylish and modern fleet of more than 130 aircraft house some of the most advanced avionics in history as well as superior comfort, entertainment and service features
*Priority Check-in and Priority Boarding available at selected ports only. Please visit virginaustralia.com/au/en/information/priority-boarding/ for a list of ports where Priority Boarding is available. #Priority Screening available at Brisbane and Melbourne airport and subject to availability.