Japanese Unified Communications (UC) Market Trends

transcript

Japanese Unified Communications (UC) Japanese Unified Communications (UC) Market TrendsMarket Trends

Tetsuya Niihara, Industry AnalystInformation & Communication

Technologies16 May 2012

© 2012 Frost & Sullivan. All rights reserved. This document contains highly confidential information and is the sole property of Frost & Sullivan. No part of it may be circulated, quoted, copied or otherwise reproduced without the written approval of Frost & Sullivan.

Today’s Presenter

Niihara does research and analysis of various Japanese ICT industry—from market size, market share, competitive landscape, to distribution channels, mostly he monitors the Unified Communications and Information Security markets.

Over 4 years of experience in industry research and analysis

Tetsuya Niihara, Industry Analyst

Frost & Sullivan

Focus Points

1. Frost & Sullivan’s UC market definition

2. Understand the market trends for Japanese UC market

3. Understand the key market drivers and restraints

4. Understand the key UC applications segments

5. Understand the growth trends & future opportunity areas

6. Conclusion: Key take-aways

Frost & Sullivan’s UC Market Definition

Presence

resence

Enterprise Telephony

Contact CenterUnified Client

Conferencing & Collaboration

Withinthe

Enterprise

Outside the

Enterprise

Unified Communications

Mobility

Unified Messaging

Unified Communications (UC) is the integration of the various tools and applications used within an enterprise and with external partners for business communications.

Understand the Market Trends for Japanese UC market

Understand the Key Market Drivers and Restraints M

1 Years 2-3 Years

Increasing recognition of UC solutions towards to disaster recovery and BCP (Business Continuity Planning) perspective. Especially, after the earth quake disaster.

Lowering price competition among UC vendors.

Increase in price sensitivity towards to IT investment.

Unstability of Japanese economic situation with earthquake

disaster, Thai flooding and a strong Japanese yen rate.

Impact: High Medium LowSource: Frost & Sullivan analysis

Declining mindset of ownership, due to increasing

cloud computing awareness.

Increasing awareness of UC solutions in Japanese enterprises, regardless of vertical and horizontal segment.

Understand the Key UC Applications Segments

Note: All figures are rounded; the base year is 2011.Source: Frost & Sullivan analysis

Unified Communications Market: UC Applications Opportunity (Japan), CY 2011Unified Communications Market: UC Applications Opportunity (Japan), CY 2011

Enterprise Telephony 48.6%

Note: All figures are rounded; the base year is 2011. Source: Frost & Sullivan

)Market Forecasts by Technology Segment

TraditionalTelephony

IPTelephony

Unified Communications Market: Forecasts by Technology Segment, Japan, 2011 - 2014

Email Conferencing & Collaboration

Contact Center Apps

IM / Presence

Unified Messaging

Mobility

CAGR: 3.4%

CAGR: 11.6%

CAGR: 10.4%

CAGR: 13.3%

CAGR: 3.6%

CAGR: 15.3%

CAGR: 10.9%

CAGR: 14.4%

Conclusion: Key Take-Aways

Increasing of price sensitivity in Japanese enterprise due to economic situation. Therefore, increasing price competition among UC vendors.

Increasing awareness of UC solutions that its began to part of the disaster recovery solutions among the Japanese enterprises.

IP Telephony, Conference & Collaboration and IM/Presence segment are the key UC application segments in the forecast period.

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