Transforming Workflows: Staffing for the Future

ALCTS CMS Collection Management and Electronic Resources Interest Group

Sunday 24 June 201210:30-12:00 ACC-210C

OverviewPundits are always half-

rightLocal politics make your

rulesEvaluate current practicesAssess changes madeSacred cow tippingEngage stakeholders

Pundits vs. PractionersMany of our thought

leaders are removed from day-to-day activities

Spot trends not people

Translate trends into practices

Local Rules ApplyAccounting practices

Library administrative procedures

HR practices

Evaluation of Current PracticesReview current practices

Determine what no longer fits current goals & objectives

Benchmark processes

Develop Assessment PlanDetermine what

outcomes you want to achieve

Perform time studies

Report findings

Sacred Cow TippingResist change to ”just

make changes”

Evaluate current practices for validity

Develop an assessment plan for every workflow practice

Engage StakeholdersLibrary departments are

integral units

Broaden the perspective of the work to be achieved

Create buy-in by tie-in