Post on 09-Feb-2017
transcript
Key to Results: Observing Your Process
Helena Jeret-Mäe, Nortal
@HelenaJ_Mthepainandgainofedwardbear.wordpress.com
Consciously move between content and process
Observations provide objective descriptions
Interpretations filter out information
How to observe
• Choose one thing• Focus and block
out everything else• Take notes• Drop adjectives
and adverbs• Verbalize your
observations
How do you make a toast?
Draw the process!
Tom Wujec
Tools and inspiration from Lean
MOI(J)
Motivation
Organization
Information
Jiggling
Gerald M. Weinberg
Willingness to experiment
Openness to serendipity
Awareness of your performance
SHARPEN your observation skills
FOCUS on process
VISUALIZE to understand
MAKE it light as a feather
Thank you!Helena Jeret-Mäe, Nortal
@HelenaJ_Mthepainandgainofedwardbear.wordpress.com