LEADERSHIP IN A DYNAMICALLY CHANGING WORLD · Sources: (1), (2), (3) 2013 Accenture Citizen Survey;...

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LEADERSHIP IN A DYNAMICALLY CHANGING WORLD

Sheldon Levy, Deputy Minister Ministry of Training, Colleges and Universities

Presentation to the Innovative Ideas 2.0 Forum December 3, 2015

OVERVIEW

The World We Live In

Ontario Government

Priorities

The Future of Public Services

2

Fiscal Constraints

A DYNAMICALLY CHANGING WORLD

Fierce Global

Competition

Scaling Up SMEs

Climate Change

Need Stronger

Innovation Agenda

Increasing Public

Expectations

Slower Economic

Growth

Aging Population Diverging

Regional Economies

Slower Productivity

Growth

Export Growth and

Diversification Disruptive

Technology

Growing Income

Inequality

Modern Infrastructure

Highly Skilled Labour

Growing Skills

Mismatch

3

RISING CONSUMER EXPECTATIONS

Sources: (1), (2), (3) 2013 Accenture Citizen Survey; (4): Chicago Pulse Survey

Think it is important to provide more services via digital channels in the future(1) 70%

71%

55%

90%

Want to be involved in the design of government service(2)

Prefer to access government from their smart phone(3)

Believe government should match or exceed commercial service levels(4)

4

ONTARIO’S KEY PRIORITIES

Open Transparent Accountable

Fiscal and Financial Responsibility

Investing in people’s

talent and skills

Creating an innovative business climate

Building modern

infrastructure

Ensuring retirement security for

workers

7

ONTARIO GOVERNMENT EXPENDITURES

Composition of Total Expense 2015-16

Education Sector 19.1% or $25.2B

Post-secondary and Training

Sector 5.9% or $7.8B

Children's & Social Services

Sector 11.7% or $15.4B

Justice Sector 3.3% or $4.4B

Other Programs 12.7% or $16.8B

Interest on Debt 8.6% or $11.4B

Health Sector 38.5% or $50.8B

8

ONTARIO’S FISCAL PLAN

(19.3)

(14.0) (13.0)

(9.2) (10.5) (10.3)

(25)

(20)

(15)

(10)

(5)

0

09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18

Actual Results

(4.5))

Fiscal Forecast*

0.0

(7.5)

$ Billi

ons

* Ontario 2015 Economic Outlook and Fiscal Review, November 26, 2015 9

PATH TO BALANCE

The government’s plan to balance the budget is focused on: Program Review, Renewal and

Transformation Managing compensation costs Addressing the underground economy

and maintaining tax fairness

10

THE PUBLIC SERVICE OF THE FUTURE

iOPS

INNOVATIVE BY DESIGN

CLIENT FOCUSED

OUTCOMES

INTEGRATION OF SERVICES

DELIVERED TO THE

CONSUMER

CROWD-SOURCING

NEW IDEAS

ENGAGING DIVERSE

PARTNERS

Disruptive Technology

OPEN-SOURCE

DELIVERY

CLIENT-CENTERED

POLICY DESIGN

11

RISING STUDENT EXPECTATIONS

Students want access to more post-secondary education services via digital channels

Students want a say in how post-secondary education services are designed and offered

Students prefer easy and affordable access to post-secondary education services

Students want to know they are receiving the best value for their money (good jobs)

12

COMPLEX STRUCTURES

Policy

Operations

Service Delivery

Human Resources

Legal

Communications

Public Engagement

Legislation

Post- Secondary

13

iPost-Secondary

?

15