Post on 24-Dec-2015
transcript
Lesson Objectives
Upon completion of this lesson, students should be able to …
Define and spell the terms to learn for this chapter.
Discuss the history of medical assisting as a profession.
Discuss educational opportunities available for medical assistants.
Identify accrediting agencies for medical assisting programs.
THINK and DISCUSS
1. How long has the medical assisting field been in existence?
2. What has caused the field to grow?
Steps in the History of Trained Medical Assistants
1. MAs were originally trained on the job.
2. Responsibility and liability issues increased, leading to more formal training.
3.Nurses were in higher demand due to physicians familiarity with this profession.
4. Demand for well trained MAs increased as nursing shortages grew, as the MA profession expanded, and as physicians began to see the value in hiring
MAs.
The AAMA
Acronym for the American Association of Medical Assistants
Founded by Maxine Williams Organized in 1956Williams was the first president of the AAMA
AAMA Definition of a Medical Assistant
“A multi-skilled allied health profession whose
practitioners work primarily in ambulatory settings such as
medical offices and clinics. Medical assistants function as
members of the health care delivery team and perform administrative and clinical
procedures.”
THINK and DISCUSS
Why is it important for medical assistants to be formally trained?
Does the existence of organizations such as the AAMA help the profession? If so, how?
Curriculum Typically Found in MA Programs
Anatomy and physiologyMedical terminologyMedical law and ethicsPsychologyCommunication (oral and written)Medical assistant administrative proceduresMedical assistant clinical proceduresProfessional componentsExternship
The Medical Assistant Externship
Component of our MA programVolunteer positionSettings include physician’s office,
clinic, or hospital settingTotal hours of externship vary
Criteria for Externship
Must be able to work 40hours/week x 4 weeks (160hours)
Must have a passing gradeImproved Progress ReportsMust have good attendanceMust follow uniform/appearance rulesBased on teacher recommendation
Lesson 2:Role and Responsibilities of the Medical Assistant
Lesson Objectives
Upon completion of this lesson, students should be able to …
List ten administrative duties of the medical assistant.
List ten clinical skills medical assistants need to know.
List qualities usually found in a good medical assistant.
Places of Employment for MAs
Physician officesAmbulatory care clinicsGovernment agenciesUrgent care facilitiesFree-standing facilities
THINK and DISCUSS
Why would an MA choose to work in one type of employment setting versus another?
(Think about your moral and ethical beliefs)
Duties of the Medical Assistant
Vary from office to office
Vary according to size and type of setting
Vary due to federal and state regulations and guidelines
Administrative Duties
SchedulingGreeting patientsScreening non-patients and visitorsMaking arrangements for patient
admissions to hospitals, patient tests, and procedures
Providing patient instruction Updating and filing patient medical recordsCoding diagnoses and procedures for
insurance purposes
Administrative Duties (cont.)
Handling financial arrangements with patients
Transcribing medical dictationHandling the telephoneWriting reportsHandling mailPerforming tasks related to accounts payable
and accounts receivableOperating office equipment
Administrative Duties (cont.)
Preparing and maintaining employee records
Handling petty cashReconciling bank statementsMaintaining records for license renewals,
membership fees, and insurance premiumsHandling the office in the physician’s
absenceAssisting the physician with articles,
lectures, and manuscripts
Clinical Responsibilities
Assisting patients in preparation for physical exams and procedures
Perform routine clinical and lab procedures
Obtain a medical history
Clinical Responsibilities (cont.)
Collecting, preparing, and transporting laboratory specimens
VenipunctureAssisting the physician with proceduresInstructing and educating patientsCleaning and sterilizing equipmentObtaining patient’s height, weight, and vital signsPreparing and maintaining exam and treatment
roomsInventory control – ordering and storing of suppliesDisposing of hazardous waste and other materials
Clinical Responsibilities (cont.)
Administering medications Changing bandages and dressingsSuture removalHandling drug refillsPerforming ECGsEnsuring compliance with OSHA
Clinical Responsibilities
Performing skills relevant to various specialties
Disposing of contaminated supplies
Sterilizing medical instruments
Preparing patients for x-rays
General Characteristics of a Good MA
General medical knowledge
Ability to perform administrative and clinical skills
Genuinely care about others
Ability to communicate and get along with others
Qualities Found in a Good MA
IntegrityDiscretionEmpathyAbility to safeguard patient’s right to confidentiality
Thoroughness
PunctualityCongenialityProactiveCompetence
How to Present a Professional Image
Using a calm, pleasant speaking voiceNot eating, drinking, or chewing gum while
working in public areasDeveloping a basic understanding of human
behavior Using good communication skillsExhibiting good daily personal hygiene and
grooming habits Providing quality care
Lesson 3:Certification and Career Opportunities for the MA
Lesson Objectives
Upon completion of this lesson, students should be able to …
Discuss the professional organizations that certify medical assistants.
Identify career opportunities available to medical assistants and give examples of areas in which you may choose to work.
MA Certifying Organizations
Medical Assistant Organizations at-a-glance HO
Small group (5) activityRead about your organization/Share
Qualifications needed Cost Benefits of certification Initials Renewal CEU’s/cost
General Medical Assisting Knowledge
Anatomy and physiology
Medical terminology
Medical lawMedical ethicsHuman rightsPatient education
THINK and DISCUSS
1. What do you think the job outlook in the future for MAs might be?
2. What factors might impact the growth of the field of medical assisting?
Statistics on Jobs in Medical Assisting
FYI:According to the U.S. Department of Labor
MAs held about 417,000 jobs in 2006 62% were employed by physician offices 12% held positions in public and private hospitals About 11% worked in the offices of other health
care practitioners 15% were employed in other health care
industriesProjections are that the field of medical
assisting from 2002-2012 will be a fast-growing occupation