LHH HR Network 040411 - Social Media in Recruiting

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Presentation given to Lee Hecht Harrison HR Network on April 4, 2011. It shares information on how social media can be used by job seekers based on how corporate recruiters are using the tools.

transcript

Job Search Landscape

using social media

Twitter - @Deluxejobs / @oceansprayed

Learn

What Are You Looking to Learn?

• A New Recruiting Role within Corporations: Community Manager & Why it’s Important to you

• Deluxe Corp and Social Media Recruiting

• Your Personal Brand

• Three Logical Places to Start

LinkedIn

Facebook

Twitter

http://www.youtube.com/watch?v=lFZ0z5Fm-Ng

Perception

Why Deluxe?

A New Normal Pioneer

Last 2 years were truly the

Great Depression

for us

Deluxe’s recession began more than a decade ago

CHANGE OR DIE… Pioneer a new normal or cease to exist

In 2010, Deluxe will go from Rodney Dangerfield to Bob Hope

– Beth Lilly, 12/31/09

Few businesses have as much of a dank buggy-whip

aroma… 9/21/09

Do you think they

understand no one writes

checks anymore?

12/30/09

A New Normal Pioneer

Why Deluxe?

The New Deluxe

And the new recruiting role

is…

Turning Job Seekers Into Crazed Fans-Paul Jacobs-

Market our Jobs and Brand as Aggressively as we do our Products and Services

Employer Branding & Marketing are #1

Crazed job seekers (fans) running toward us

Win over the hearts & minds of job seekers (fans)

Feed the addiction of current fans

Why are we doing it?

Change in the type of talent needed at Deluxe Shift to market driven economy Generational shift (Millennial and Gen C) Rapid pace of innovation Employer brand management in the digital age Gain Credibility with the talent we are trying to

attract

Become a Recruiting Organization Source and hire the Best Candidates (high

quality) Enhance the candidate experience Promote the culture change at Deluxe Lower time to fill and cut job board spend Increase employee Retention/Engagement Help drive Brand Awareness

What are the expected goals?

Recruiting Transformation

Deluxe Talent Community

Grow and gain a competitive

advantage through talent communities by promoting the

“New Deluxe” and our company

culture.

Expand our reach by interacting with candidates where they ‘live’ online. Digital campaigns to target hard-to-

fill and high priority openings

Build an ongoing pipeline of

potential talent by providing value, improving the

candidate experience, and

nurturing ongoing relationships.

EngageAttract

Brand

Pipeline

Build Relationships

Survey, track and measure the results

of our online efforts to better

understand candidate behavior and target spend.

Every Employee Views

Themselves as a Recruiter

Transform Deluxe into a “Recruiting

Organization” through Social_ERP; Video; Ambassador

Program; and Training.

Culture

Talent

Our Employment Brand is not

what we say it is … it’s what

people tell us it is

Deluxe Talent Community Strategy

Source Measure

Online  initiatives that help us

identify, engage, and convert highly

desirable candidates

Majority of the Talent Pool is Passive at any

given time (build relationships

with this group)

AwarenessConsideration

ConversionNew Hire

TrainingReferrals

Social Ambassadors

Culture Keepers

Turn Employees into Evangelists

Turn Candidates into Customers

Net Promoters

Twitter AccountsHashtag GroupsLinkedIn GroupsFacebook Groups / AdsAssociationsBlogsCompaniesConferencesATS/Talent Community

Digital Campaign

Rapidly putting Deluxe in the lead!

Google ChromeReaderTweetDeckWordleFlavors meSlacker/PandoraMashable / Seths BlogPost-it notesFlip KloutBump

The Customer

now interacts with brands where they live online

• Facebook

• Twitter

• LinkedIn

• YouTube

• Blogs

The BrandMust become proactive and socially

present online to provide value for the customer

The CustomerWill find great value utilizing social media during the job search

• Learn• Connect• Be Heard• Find Assistance• Land a Job

The BrandWill discover the extraordinary value of social media in customer relationships

• Brand Awareness• Attraction and Retention• Talent Engagement• Recruiting

FacebookContent and Engagement Hub

• Company News• Department Features• Job Openings• Customer Interaction• Work Advice• Contest

Company News

Department Features

Job Openings

Customer Interaction

Work Advice

LinkedInRecruiting & Advertising Tool

• Customer Interaction• Job Promotions• Source Candidates• Group Discussions

Customer Interaction

Job Promotions

Group Discussions

TwitterContent Buzz

• Company News• Job Openings• Industry Chats• Increase Site Traffic• Customer Interaction

Organizing Tweets

YouTubeOnline Video Catalogue

• Job Descriptions• Company Events• Department Snapshots• How-To’s

BlogTalent Community Media Database

• Company Articles• Audio Podcasts• Culture Videos• Employee Snapshots

Audio Podcasts

Workplace Articles

Culture Videos

Take time to figure out why an employer should hire you – what sets you apart

Write a simple paragraph that defines you/ROI

Differentiate yourself with Social Media

The power to define and control a brand is

shifting from corporations and institutions to individuals and

communities

VisualCV.com

Flavors.me

I got my Job Through Social Media http://www.youtube.com/watch?v=fJtHKpoCWPM

http://www.youtube.com/watch?v=xKIINjZHrDE

David Cohen took a risk and used Facebook IM to ping a contact — merely a friend of a friend — when he learned that the man in question had recently started his own Internet marketing agency. Prior to that small act of bravery, Cohen, a recent college graduate, had spent months looking for a job with no success. The social media maneuver, however, ended up making all the difference.

I LOST my Job Through Social Media

> Q&A