Lunch and Learn: MIP Data Center Migration March 10, 2011 and March 11, 2011 1.

transcript

Lunch and Learn:MIP Data Center Migration

March 10, 2011 and March 11, 2011

Today’s AgendaToday’s Agenda

Welcome and Housekeeping (5 minutes) Speaker Introductions (5 minutes) Migration Overview and Background (5 minutes) Migration Impact to Users (20 minutes)

Studies workflow users (including MARS users) Amendments/revisions workflow users (including MARS users) eLOMA users

Available Resources (5 minutes) Questions (20 minutes)

Welcome and HousekeepingWelcome and Housekeeping

Welcome to FEMA’s Lunch and Learn session

on the MIP data center migration!

As we get started…

Please put your phone on mute. Please disengage the line if you need to take another call – do not

put on hold. Questions are always welcome – speak up and ask!

Speaker IntroductionsSpeaker Introductions

Kristen Heavener, FEMA Headquarters

Program Area A2 Manager

kristen.heavener@dhs.gov Andres Luna, RAMPP

Map Production and Adoption Manager

andres_luna@urscorp.com Sheila Norlin, BakerAECOM

Map Amendments and Revisions Manager

snorlin@mbakercorp.com Derek Skilling, STARR

eLOMA Coordinator

drskilling@pbsj.com Jeanette Hanfling, CDS

Outreach and User Acceptance Project Manager

jeanette.hanfling@riskmapcds.com

Migration Overview and BackgroundMigration Overview and Background

What is the MIP data center migration?

The MIP data center migration project is the relocation of the MIP development, test and production environments to new data center hosting facilities. It also includes the upgrade of hardware, operating systems and middleware technology.

Why is the MIP being migrated?The MIP production, development and test environments are being migrated for the following reasons:

To decrease the overall operational costs of the MIP Modernize the MIP system infrastructure Align with the U.S. Department of Homeland Security’s (DHS) mission, strategic goals

and business objectives

Who will be affected by the migration?All MIP users, including:

Studies, revisions and amendments workflow users (including MARS users) eLOMA users PALT Tool users Sequencing Tool users

Migration Overview and BackgroundMigration Overview and Background

When will the migration occur?

Ramp-down of data upload activities will begin on March 15. Downtime to complete the remaining technical activities for the migration will begin at 9 pm Eastern Time on Friday, April 1 and end at 6 am Eastern Time on Monday, April 18.

What are the benefits of the MIP data center migration?

Benefits to users include: Increased reliability due to upgraded software and storage capacity Decreased costs, which will return dollars to the Risk MAP program Ability to modify the MIP in the future to meet the needs for the rollout of new Risk MAP

projects and products

What happens during downtime?Downtime activities primarily consist of moving data from the old file server to the new one. This will occur on two parallel tracks. Backing up, moving and restoring database data will take approximately 4 days. Concurrently, synchronizing the final file server data and completing any permission fixes will take approximately 11 days. Final data validation and smoke testing will take approximately 4 days. The final redirect of https://hazards.fema.gov will take approximately 2 days to propagate throughout the internet.

Questions?

Migration Impact:Studies Workflow UsersMigration Impact:Studies Workflow Users

RAMP-DOWN (March 15 – April 1)

In preparation of downtime start, users should begin ramping down some of the activities they are currently performing in the MIP as of March 15.

Mapping partners should update cost and schedule information by 10 pm ET on March 31 as the PM provider will pull monthly earned value reports by 12 noon on April 1.

Studies workflow users should: Complete their DVT submissions by 9 pm ET on April 1. Any submissions in-progress at

this time will be terminated. Refrain from uploading studies data via Tools and Links and to the J Drive through Citrix.

Uploads can still be made via the workflow until 9 pm ET on April 1. Refrain from using the WISE Tools as they will be disabled on March 15. Continue mailing large datasets to the GIS Data Depot as needed. Please note that

anything received on or after March 15 will be held and uploaded to the new production server after “go-live” on April 18.

Studies scheduled for preliminary issuance: Please refrain from using the J drive to transfer FIRM panels. Instead, use of

other mediums such as FTP are highly encouraged. Studies with LFD dates scheduled for April 4, April 18 and May 2:

Contact your PTS POC to find out if your study is scheduled for LFD issuance. Work with your PTS POC and MIP Help to perform any necessary data uploads. It is

important that your project goes LFD unimpeded.

PTS POCs: Pernille Buch-Pedersen, BakerAECOM FEMA Regions 4, 8 and 9

pbuch-pedersen@mbakercorp.com Andres Luna, RAMPP FEMA Regions 2, 3 and 6

andres_luna@urscorp.com Tom Schweitzer, STARR FEMA Regions 1, 5, 7 and 10

tjschweitzer@pbsj.com

DOWNTIME (April 1 – 18)

Applications/content NOT available during downtime: Studies workflow, including DVT, will be unavailable starting at 9 pm ET on April 1.

Access will be restored at 6 am ET on April 18. MARS will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am

ET on April 18. WISE Tools will continue to be unavailable. Access will be restored at 6 am ET on April

Applications/content that will REMAIN available during downtime: MIP static content will remain available. Public reports will remain available. MapViewer application will remain available.

For a complete list of what will/will not be available, please visit https://hazards.fema.gov.

Questions?

Migration Impact:Amendments/Revisions Workflow UsersMigration Impact:Amendments/Revisions Workflow Users

In preparation of downtime start, users should be completing activities for as many in-progress cases as possible.

Amendments and revisions workflow users should: Complete printing and mailing of approved MT-1 and MT-2 cases by 8 pm ET on April 1. Run canned MIP reports and pull MARS reports for case tracking data by 8 pm ET on

April 1. PTS POCs:

Sheila Norlin, BakerAECOM FEMA Regions 4, 8 and 9

snorlin@mbakercorp.com Jonica Gibson, RAMPP FEMA Regions 2, 3 and 6

jonica_gibson@urscorp.com Tom Schweitzer, STARR FEMA Regions 1, 5, 7 and 10

Applications/content NOT available during downtime: The amendments workflow will be unavailable starting at 9 pm ET on April 1. Access will

be restored at 6 am ET on April 18. The revisions workflow will be unavailable starting at 9 pm ET on April 1. Access will be

restored at 6 am ET on April 18. MARS will be unavailable starting at 9 pm ET on April 1. Access will be restored at 6 am

ET on April 18.

Applications/content that will REMAIN available during downtime: MIP static content will remain available. Public reports will remain available.

LOMC Clearinghouse workaround: Mail will continue to be delivered, and will be processed and tracked outside the MIP. New cases will be assigned a temporary case number for tracking purposes. Data will be uploaded to CFAS and forwarded to the PTS providers. Fees will continue to be processed.

Case processing workaround: Analysts and engineers will continue to review case data. Progress will be tracked outside the MIP. No additional data requests will be generated for MT-1 cases. Additional data requests may be generated for MT-2 cases with a case received date

prior to April 1. No MT-1 or MT-2 cases will be completed unless directed by FEMA to do so manually.

RESTORATION (After 6 am ET on April 18)

All MT-1 and MT-2 case data captured during the downtime will be manually uploaded to the MIP after 6 am ET on April 18.

Fees processed during the downtime will be updated in the MIP and CIS after 6 am ET on April 18.

MT-1 dockets will occur daily from Tuesday, April 19 through Friday, April 22 to capture case completions as workflow progress is updated in the MIP.

Questions?

Migration Impact:eLOMA UsersMigration Impact:eLOMA Users

In preparation of downtime start, users should submit pressing eLOMAs to FEMA for review by March 18. Submissions received after March 18 may not be completed before MIP downtime begins if they are selected for audit.

Contact your eLOMA Coordinator for more information:

Jon Foster, RAMPP FEMA Regions 2, 3 and 6

jcfoster@dewberry.com Derek Skilling, STARR FEMA Regions 1, 5, 7 and 10

drskilling@pbsj.com David Mummert, BakerAECOM FEMA Regions 4, 8 and 9

dmummert@mbakercorp.com

Migration Impact:eLOMA UsersMigration Impact:eLOMA Users

DOWNTIME (April 1 - 18)

Applications/content NOT available during downtime: The eLOMA application will be unavailable starting at 9 pm ET on April 1. Access will be

restored at 6 am ET on April 18.

Applications/content that will REMAIN available during downtime: MIP static content will remain available.

Questions?

Resources AvailableResources Available

For MIP technical assistance or questions, please contact MIP Help at miphelp@riskmapcds.com

Outreach and guidance related to the MIP data center migration is posted to the MIP Web site, www.hazards.fema.gov

For specific project-related questions, please contact your PTS migration POC:

Sheila Norlin, BakerAECOM FEMA Regions 4, 8 and 9

snorlin@mbakercorp.com

Andres Luna, RAMPP FEMA Regions 2, 3 and 6

andres_luna@urscorp.com

Tom Schweitzer, STARR FEMA Regions 1, 5, 7 and 10

Questions?

Lunch and Learn: MIP Data Center Migration March 10, 2011 and March 11, 2011 1.

Documents