New Pathways of Organizational Change:HR Moving at the Speed of Technology

Nov Omana, CEO/FounderCollective HR Solutions, Inc.

September 19, 2015

Theme for Today

“Do not go where the path may lead, go instead where there is no path and leave a trail.” Emerson

What We Must Watch

“Today, it is no longer an HR TECHNOLOGY industry that we must understand – but rather the Technology that impacts HR.”

Nov Omana, HRIP

Societal Patterns Mobile

Connected 24/7

Instantaneous communication

Allowing technology to guide them

Effectively using technology

Interest based communities

Globally thinking – crowd-sourcing

Innovation and ideas through collaboration - teamwork

Technology Supporting These Transformations

Cell phone, tablet, wearables

Debit card or Google/ApplePay

OnDemand - Apps for everything

Cloud access/ cloud storage

Connected with communities

Awareness of environment

Internet of Everything

What Impact Is This Having? Transforming Business

Who we sell What we sell Where we sell How we sell

Examples Transportation – options through partnerships Retail – coffee and dating Government/Public Sector – community connection

What Impact Is This Having on Human Resources?

Transforming or Just Changing? “We know where you are and what you are doing” Disassembly of work – Job Descriptions Virtual workforce Teams/Innovation Communities of knowledge Learning Patterns Corporate communications Personal communications

Emerging Technology that may Transform Human Resources

Wearables

Wellness devices

Geo-location

Immersive simulations

Socialization/collaboration

Workforce virtualization

Changes or Transformations to Human Resources’ Role

Who is needed in the organization

How to find them

How to keep them

Where they work

What they do

How they do it

How is business effectiveness measured

Transformations – Initiated by Human Resources?

1. Redesigned infrastructure

2. Sourcing

3. Workforce composition

4. Increased communication

5. Flexible programs/Engaging environments

6. Business Impact Measurement

Visualizations of Organizations

Productivity/Effectiveness Tasks

People

Connections

Outcome

Feedback

Evolving

BUSINESS IS COMBAT EVERY DAY!

Johnsonville. Inc. – War Game Leadership Strategy Curricula

Sourcing/Recruiting

Jobs versus Project

Branding the company

Candidates or teams

Rewards

Behavioral screening

Partnerships

Internet Personae (articles/blogs/presentations)

Workforce Composition/Environment Contingent workers

Virtual workforce

Virtual meetings

Collaboration suites

Flexibility in delivery methods

Identified “customers” and feedback loops

Engaging Environment Venue for trying new ideas/collaboration

Personalized

Constant feedback

Rewards and Recognition

Developmental

Mobility for learning/improvement

Healthy, caring, supporting

Fact-based Decisions vs. Surveys

Engaging Environment Recognition programs

Peers based Public acknowledgement Rewards Feedback

Mentoring and networks

Communities of interest

Engaging Environment Wellness

Socialized Wellness 24X7 Behavior Holistic Non-generational

•On average people sit 50 hours/week•1 hour of sitting is like smoking 1 Cigarette•One Cigarette = 11 minutes off life expectancy

Learning and Development HD video, mobile platform, JIT, 2-3 minutes

Learning simulations

Immersive Failure IS an Option 3D, Avatar based Experiential learning Spans generational learning gaps

Business Outcome Measurement

Efficiencies

Impact

Innovation

HR Metrics Workforce Predictive

Where does this leave HR? Culture of

Trust Well-being Fulfilling Defined outcomes Measurements Tools and Sources (even HUMAN RESOURCES) Recognition/Reward/Development

The best way to predict the future is to create it.-Abraham Lincoln

Audience Interaction

Choose your topic of discussion

Meet in community of interest group

Take 10 minutes to discuss topic, produce at least ONE idea the group can decide to present to the audience

Select a spokesperson to present to the audience

Listing of “outcomes” will be provided to the audience

Topics for Communities of Interest1. Can you describe Human Resources in one word?

2. Internet Personae – is it important and why?

3. Engagement – can HR define it and measure it?

4. Is legislation in synch with the business world?

5. Where is the line between business need to know and personal privacy?

6. How do we train future managers for the virtual workforce?

Collective HR Solutions, Inc. 650.341.5067 (direct)650.740.6558 (cell – Nov Omana)

Nov@CollectiveHRSolutions.com