Post on 08-May-2015
description
transcript
Next Generation Master Data
Management
Management
<Insert Picture Here>
Next Generation Master Data Management (MDM)
Tony Boyle
Director, M
DM
Oracle Asia Pacific Division
The following is intended to outline our general product
direction. It is intended for inform
ation purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any m
aterial, code, or
functionality, and should not be relied upon in m
aking
purchasing decisions.
purchasing decisions.
The development, release, and timing of any features or
functionality described for Oracle’s products remains at
the sole discretion of Oracle.
Master Data
Master Datais the critical business
inform
ation supporting the transactional
and analytical operations of the
enterprise
Master Data Management –A Definition
Master Data Management (M
DM)
Master Data Management (M
DM)is a
combination ofapplications, technologies and processes that
consolidates, cleans, and augments this corporate master data,
and synchronizes it with all applications, business processes, and
Customer Data Integration (CDI)
Customer Data Integration (CDI)is a subset of MDM, specific to
automating the management and reconciliation of Customer
Data
Product Inform
ation Management (PIM)
Product Inform
ation Management (PIM)is a subset of MDM,
specific to automating the management and reconciliation of
Product Data
and synchronizes it with all applications, business processes, and
analytical tools.
Companies
Master Data Management Facts
Master data is always in constant state of flux
•240 businesses will change
addresses
•150 business telephone
numbers will change or be
disconnected
•5,769 individuals in the US
will change jobs
•2,748 individuals will
change address
•515 individuals will get
Individuals
In one hour…
In one hour…
•720 new Patents filed
•1,440 new products
introduced
•10x that in product changes
& product part changes
Products
In one day…
•112 directorship (CEO, CFO,
etc.) changes will occur
•20 corporations will fail
•12 new businesses will open
their doors
•4 companies will change their
name
Source: D&B, US Census Bureau, US Department of Health and Human Services, Administrative Office of the US
Courts, Bureau of Labor Statistics, Gartner, A.T Kearney, GMA Invoice Accuracy Study
•515 individuals will get
married
•263 individuals will get
divorced
•186 individuals will declare
a personal bankruptcy
Master data changes at rate of 2% per month.
& product part changes
•$109.5 million or 3.5% of
total sales lost due to item
inform
ation inefficiencies
Ever proliferating islands of inform
ation
…in disparate applications covering m
ultiple
channels, divisions & functions
…duplicated, incomplete, inaccurate,
�Key enterprise processes based on
unclean / incomplete data
What problem does MDM solve?
Web
site
Call
Center
SFA
Partner
Fusion
App
Fragmented Data in a typical enterprise topology
unclean / incomplete data
Marketing, sales, service & customer retention
processes, regulatory compliance, new product
introduction,…
�Unclean data m
akesAnalytics invalid
�Error prone integration
�Slow enterprise agility and innovation
Fusion
App
Call
SCM
ERP2
Legacy
ERP 1
�Consolidate
shared inform
ation
into one place
�Cleanse data centrally
�Sharedata as a single point of
truth
as a service
MDM: The source of clean datafor the enterprise
Nurture one of your most valuable asset
ETL
Web
site
Call
Center
SFA
Partner
Fusion
App
Call Center
ID
Name
Phone
Contact
BO004
Tony Boyle
0294911877
Anthony.boyle@
oracle.com
�Consistencysiloed environments
(Integrated Best of Breed)
�Lowerdata management costs
�Better reporting
�Enterprise foundationfor agility
& innovation
ETL
Middleware
BI/
DW
Fusion
App
Call
SCM
ERP2
Legacy
ERP 1
MDM ID
Name
Call
Centre
ERP1
Office
Mobile
123456
Anthony
Boyle
BO004
490111
Anthony.boyle@
oracle.com
0294911877
041428
8669
ERP1 ID
Name
Mobile
490111
Anthony
Boyle
0414288669
Ever proliferating island of inform
ation
…in disparate applications covering
multiple channels, divisions & functions
…duplicated, incomplete, inaccurate,
expensive to integrate & maintain
How does an MDM system work?
MDM in a “Typical” Enterprise Topology
Planner
Origi-
nation
Web
site
SFA
Call
Center
�Im
pact operations efficiency
�Prevent effective marketing, sales &
customer retention activities
�Hide risk & fraudand m
akes
regulatory complianceharder
Loan
Invest-
ment
Deposit
CIF
Risk
Datawarehouse / BI projects provide
enterprise with an analytical single
view of customers, products, …
along with transaction data
BI provides an analytical single view of master objects but falls short of solving
the problem operationally
Planner
Origi-
nation
Web
site
SFA
Call
Center
ETL
�Yet, this does not solve the
problem in operational
applications
�Links are expensive to build and
maintain
�Data quality, consolidation of
data, cross referencing has to be
dealt with at each project
BI/DW
BI/DW
Loan
Invest-
ment
Deposit
CIF
Risk
ETL
MDM provides the ability to…
�Consolidate
master & shared
inform
ation into one place
�Cleanse and Enrichdata centrally
�Distributedata as a single point of
truth
as a service to consuming
applications, enterprise business
processes and decision support
systems
MDM Definition & Value Proposition
ETL
Real-tim
e / near real-tim
e M
aster Data
Planner
Origi-
nation
Web
site
SFA
Call
Center
systems
�Consistency in a siloed
environment
�IT agility
�BI Accelerator
�CRM Accelerator
BI/DW
BI/DW
Middleware
ETL
MDM
MDM
Real-tim
e / near real-tim
e M
aster Data
Loan
Invest-
ment
Deposit
CIF
Risk
ETL
Real-tim
e / near real-tim
e M
aster Data
How does it work?
Planner
Origi-
nation
Web
site
SFA
Call
Center
Event in operational apps
(e.g. new/changed address)
Event occurs in a source system…
�Data is sent to Hub
�Validated
�Matched with existing data
�Merged
�Cross-referenced
BI/DW
BI/DW
Middleware
ETL
MDM
MDM
Real-tim
e / near real-tim
e M
aster Data
Loan
Invest-
ment
Deposit
CIF
Risk
�Cross-referenced
ETL
Real-tim
e / near real-tim
e M
aster Data
Inform
ation Flow –Push Mode
Planner
Origi-
nation
Web
site
SFA
Call
Center
Changes to the Hub are
�Pushedto subscribing systems
�Made available to the D/W
and
BI applications
Distribution of clean, consolidated, complete master object to
all subscribing applications
BI/DW
BI/DW
Middleware
ETL
MDM
MDM
Real-tim
e / near real-tim
e M
aster Data
Loan
Invest-
ment
Deposit
CIF
Risk
The Result:
�MDM system m
aintains the
view of data from m
ultiple
systems
�D/W
gets quality data for
analysis
�Operational systems can share
the quality data
MDM in a SOA Environment
•SOA is designed to add business process
flexibility to existing IT infrastructures
•But underlying data quality problems prevent
newly orchestrated business processes from
achieving their goal
•MDM is designed to consolidate and
BI/DW
BI/DW
Middleware
ETL
Real-tim
e / near real-tim
e M
aster Data
MDM
MDM
Planner
Origi-
nation
Web
site
SFA
Call
Center
•MDM is designed to consolidate and
cleanse critical data elements
•And serve that data up to requesting
applications
•Oracle MDM applications are W
eb Service
enabled
BI/DW
BI/DW
Middleware
ETL
MDM
MDM
Real-tim
e / near real-tim
e M
aster Data
Loan
Invest-
ment
Deposit
CIF
Risk
<Insert Picture Here>
Oracle Master Data Management
Next G
enera
tion M
DM
The MDM Institute’s Perspective
Evolving Requirements for
4thGeneration MDM Solutions
�M
ult
i-en
tity
MD
M
�Pro
cess
/policy h
ub
arc
hit
ectu
re
�U
nst
ructu
red info
rmation
support
MASTER
DATA
SEARCH
MASTER
DATA
MODELING
MASTER
DATA
APPLICATIONS
MDM
© 2
008 T
he M
DM
In
stit
ute
The-M
DM
-Inst
itu
te.c
om
support
�In
tegra
ted d
ata
govern
an
ce
�E
nte
rpri
se s
earc
h
MDM
MASTER
DATA
PREPAR-
ATION
MASTER
DATA
GOVERNANCE
MASTER
DATA
MOVEMENT
G5000 enterprises’business strategies
mandate long term, strategic “multi-entity MDM”–in turn
enabled by policy-driven data governance
* Source: The MDM Institute http://www.tcdii.com/
The MDM Institute’s Perspective
Business Value of Multi-Entity MDM
�W
ith
a 4
thgen
era
tion
MD
M p
latf
orm
, an
en
terp
rise w
ill
be b
ett
er
able
to
�Identify & provide differentiated service to its most
valuable customers
via
th
eir
rela
tion
sh
ips (
househ
old
s,
hie
rarc
hie
s);
als
o c
ross-s
ell &
upsell a
dditio
nal pro
ducts
to
these c
usto
mers
© 2
008 T
he M
DM
Inst
itute
Th
e-M
DM
-In
stitu
te.c
om
these c
usto
mers
�Introduce new products & product bundles more
quickly across more channels
to r
edu
ce t
he c
ost
of
New
Pro
du
ct
Intr
odu
cti
on
(N
PI)
�Provide improved enterprise-wide transparency
acro
ss
custo
mers
, dis
trib
uto
rs,
suppliers
, an
d p
rodu
cts
to b
ett
er
su
pport
regula
tory
com
plian
ce p
rocesses
Enterprises must plan now to realize economic value &
competitive differentiation via multi-entity MDM during next
2-5 years
* Source: The MDM Institute http://www.tcdii.com/
2000
2000 2002
2002
2000
2000 ––2002
2002
Oracle Master Data Management Evolution
�Customer Hub
Form
ally Introduced
(CDH)
�Product Hub
Form
ally Introduced
(PIM)
�Extensibility &
Globalization
�BI Publisher
embedded
�DQ Enhancements
�SOA-Ready MDM
�Business Object
based Integration
Services
�PeopleSoft/CDH
integration
2003
2003
2004
2004
2005
2005
2007
2007
�Data Librarian
Introduced
�Advanced Product
Catalog Introduced
�First-Gen XML Web
Services
�TCA Debuts
�GUI Introduced
�60+ Public APIs
�D&B Integration
�Survivorship
Rules
�SOA Mature MDM
�PIM for Retail
�Site hub Introduced
�MDM 12.1.1
�Customer Hub
�Product Hub
�Product Hub for
Telco
�MDM 12.1.2
�Customer Hub
�Product Hub
�Site Hub
�Supplier Hub
introduced
�Product Data Quality
2008 1
2008 1
half
half
2008 1
2008 1
ststhalf
half
2008 2
2008 2
half
half
2008 2
2008 2
ndndhalf
half
2009 1
2009 1
half
half
2009 1
2009 1
ststhalf
half
2009 2
2009 2
half
half
2009 2
2009 2
ndndhalf
half
2010
2010
Oracle Enterprise Master Data Management
The most complete MDM offering in the market today
Data Governance
Analytical
MDM
Analytical
MDM
Operational MDM Apps
Operational MDM Apps
Financial Financial
Product Product
Analytical Analytical
Site Site
Operational
Systems
EBS
EBS
Siebel
Siebel
SAP
SAP
Analytical
Systems
DW
DW
Dashboards
Dashboards
Customer Customer
Supplier Supplier
Oracle
Product
Hub
Oracle
Product
Hub
Financial Financial Hyperion Data
Relationship
Management
Hyperion Data
Relationship
Management
Product Product
Analytical Analytical
Oracle Fusion Middleware
Application Integration Architecture
Oracle
Site
Hub
Oracle
Site
HubSite Site
SAP
SAP
Custom Apps
Custom Apps
External
Apps
External
Apps
PeopleSoft
PeopleSoft
JDE
JDE
Budgeting
Budgeting
BI &Datamarts
BI &Datamarts
Planning
Planning
Financial
Consolidation
Financial
Consolidation
Oracle
Supplier
Hub
Oracle
Supplier
Hub
Oracle
Customer
Hub
Oracle
Customer
HubCustomer Customer
Supplier Supplier
Oracle Customer Hub
Consolidate, Cleanse and Enrich Customer Data from multiple sources
Data Quality Man
agem
ent tools
De-Dup
Enrichment
Spoke
Spoke
Create a single source of Customer Data and share this data with
requesting applications across the enterprise
Customer Master
Spoke
Spoke
Oracle Product Hub
Single view of Product or Service
•Capture operational info
and specifications
•Manage product
configurations
•Define policies for product
change and approval
•Manage an item’s
relationship with trading
partners and locations
Item
Attributes
Catalogs
Structured Data
Configurations
Relationships
Policies
•Attach documents
to an item, BOM,
or change order
•Check-in / out documents
with version history
•Search documents based
on content or its attributes
partners and locations
Unstructured Data
Spreadsheets
PDF documents
(data sheets)
Word documents
Images,
CAD drawings
Trusted
Product
Data
Trusted
Product
Data
�Consolidate
Site
inform
ation
into one place
�Cleanse and
Enrich Site
data centrally
�Share Site
data as a
Oracle Site Hub
Single view of Site or Location
�Share Site
data as a
single point
of truth as a
service
�Full Site
Lifecycle
Management
�Site mapping
and view
using Google
Maps®
Oracle Supplier Lifecycle Management & Hub
Single view of Supplier
Pro
file
an
d B
an
kin
g
De
tail
s
eR
Fx
&
Au
ctio
ns
Ord
er
Co
lla
bo
rati
on
Co
ntr
act
Ne
go
tia
tio
n &
Bin
din
g
Su
pp
lie
r
Se
arc
hSu
pp
lie
r
Qu
ali
fica
tio
n
Trusted
Supplier
Trusted
Supplier
Mfg
Pla
nn
ing
•F
ore
cast
s
•C
ap
aci
ty
•W
ate
rfa
ll A
na
lysi
s
VM
I &
Co
nsi
gn
ed
Inv
en
tory
Ca
talo
g
Au
tho
rin
g
Sh
ipp
ing
& W
ork
Co
nfi
rma
tio
ns
Su
pp
lie
r
Ina
ctiv
ati
on
Su
pp
lie
r
Pe
rfo
rma
nce
Mg
mt
Inv
oic
ing
, In
qu
iry
&
Dis
pu
te R
eso
luti
on
Supplier
Data
Supplier
Data
Oracle Enterprise Master Data Management
The most complete MDM offering in the market today
Data Governance
Analytical
MDM
Analytical
MDM
Operational MDM Apps
Operational MDM Apps
Financial Financial
Product Product
Analytical Analytical
Site Site
Operational
Systems
EBS
EBS
Siebel
Siebel
SAP
SAP
Analytical
Systems
DW
DW
Dashboards
Dashboards
Customer Customer
Supplier Supplier
Hyperion Data Relationship
Management (DRM)
•Distinctive functionality to master
Operational financial entities
including: Chart of Accounts, Cost
Centers, Legal Entity, KPI’s and other
financial elements
•Analytical MDM
for the m
anagement of
All you ever wanted to
know about DRM
Tuesday, 12:00-12:45, Room 112
BI&EPM (Hyperian) Stream
Fitter, Faster, Smarter. Embracing
change to reduce cost and delay
whilst improving quality.
Simon Kilshaw (Oracle)
Oracle
Product
Hub
Oracle
Product
Hub
Financial Financial Hyperion Data
Relationship
Management
Hyperion Data
Relationship
Management
Product Product
Analytical Analytical
Oracle Fusion Middleware
Application Integration Architecture
Oracle
Site
Hub
Oracle
Site
HubSite Site
SAP
SAP
Custom Apps
Custom Apps
External
Apps
External
Apps
PeopleSoft
PeopleSoft
JDE
JDE
Budgeting
Budgeting
BI &Datamarts
BI &Datamarts
Planning
Planning
Financial
Consolidation
Financial
Consolidation
Oracle
Supplier
Hub
Oracle
Supplier
Hub
Oracle
Customer
Hub
Oracle
Customer
HubCustomer Customer
Supplier Supplier
•Analytical MDM
for the m
anagement of
complex reporting & analytic structures:
attributes, hierarchies, and dimensions
Oracle MDM Hubs
Key Components of the architecture
Trusted
Data
Model
Trusted
Data
Model
Oracle eBS
Oracle eBS
Siebel CRM
Siebel CRM
SAP
SAP
Home Grown
Home Grown
Oracle
Oracle
Siebel
Siebel
External
External
Legacy
Legacy
Legacy
Legacy
•Consolidate shared inform
ation into a trusted, global,
"single source of truth” master repository
•Maintain a high quality profile using state of the art data
quality and governance tools
•Supports open integration to operational and analytical
systems
Oracle MDM Hub Delivers
-Global master for inform
ation
-Consistent representation of shared data across the
Enterprise
-Clean, accurate, de-duplicated, and enriched data
-360ºview of Master Entity
Analytics
Analytics
Oracle Enterprise Master Data Management
The most complete MDM offering in the market today
Data Governance Manager
Analytical
MDM
Analytical
MDM
Standalone Operational MDM Apps
Standalone Operational MDM Apps
Financial Financial
Analytical Analytical
Site Site
Operational
Systems
EBS
EBS
Siebel
Siebel
SAP
SAP
Analytical
Systems
DW
DW
Dashboards
Dashboards
Customer Customer
Supplier Supplier
Product Product
Oracle
Product
Hub
Oracle
Product
Hub
Financial Financial Hyperion Data
Relationship
Management
Hyperion Data
Relationship
ManagementAnalytical Analytical
Oracle Fusion Middleware
Application Integration Architecture
Oracle
Site
Hub
Oracle
Site
HubSite Site
SAP
SAP
Custom Apps
Custom Apps
External
Apps
External
Apps
PeopleSoft
PeopleSoft
JDE
JDE
Budgeting
Budgeting
BI &Datamarts
BI &Datamarts
Planning
Planning
Financial
Consolidation
Financial
Consolidation
Oracle
Supplier
Hub
Oracle
Supplier
Hub
Oracle
Customer
Hub
Oracle
Customer
HubCustomer Customer
Supplier Supplier
Product Product
Oracle Enterprise Master Data Management
The most complete Multi-Domain MDM offering in the market today
Data Governance Manager
Analytical
MDM
Analytical
MDM
Multi-Domain Operational MDM Apps
Multi-Domain Operational MDM Apps
Financial Financial
Analytical Analytical
Site Site
Operational
Systems
EBS
EBS
Siebel
Siebel
SAP
SAP
Analytical
Systems
DW
DW
Dashboards
Dashboards
Customer Customer
Supplier Supplier
Product Product
Financial Financial Hyperion Data
Relationship
Management
Hyperion Data
Relationship
ManagementAnalytical Analytical
Oracle Fusion Middleware
Application Integration Architecture
Oracle Global Single Schema
Oracle Global Single Schema
Site Site
SAP
SAP
Custom Apps
Custom Apps
External
Apps
External
Apps
PeopleSoft
PeopleSoft
JDE
JDE
Budgeting
Budgeting
BI &Datamarts
BI &Datamarts
Planning
Planning
Financial
Consolidation
Financial
Consolidation
Customer Customer
Supplier Supplier
Product Product
Multi-Domain MDM: Parties
Usually the first domain to be mastered
Parties
Parties
•Customers
•Suppliers
•Vendors
•Partners
•Distributors
•Employees
•…
Parties Relationships
Parties Hierarchies Parties Hierarchies
Multi-Domain MDM: Parties & Items
Intersection of Parties and Items
Parties
Parties
Items
Items
Installed Base Installed Base Asset BaseAsset Base
Suppliers ItemsSuppliers Items
•Customers
•Suppliers
•Vendors
•Partners
•Distributors
•Employees
•…
•Products
•Services
•Goods
•Items
Parties Relationships
Items Relationships
Parties Hierarchies
Items Hierarchies
•Items
•Equipments
•Spare Parts
•…
Parties Hierarchies
Items Hierarchies
Multi-Domain MDM: Parties, Items & Locations
Intersection of Parties with Items and Locations
Parties
Parties
Items
Items
Installed Base Installed Base Asset BaseAsset Base
Suppliers ItemsSuppliers Items
•Customers
•Suppliers
•Vendors
•Partners
•Distributors
•Employees
•…
•Products
•Services
•Goods
•Items
Parties Relationships
Items Relationships
Parties Hierarchies
Items Hierarchies
Sites
Sites
•Items
•Equipments
•Spare Parts
•…
•Offices
•Plants & Assets
•Prospect Sites
•Locations
•Areas
•Buildings
•Logistic Sites
•Properties
•…
Parties Hierarchies
Items Hierarchies
Oracle Unique Multi-Entity MDM Solution
Highly Specialized Set of co-operating Best-of-Breed MDM modules
•Product Suppliers
•Product Locations
•Supplier Sites
•Supplier Catalogs
•Supplier Products
•Supplier Product Location
•Supplier/Customer Duality
•Suppliers’ Sites
•Suppliers’ Sites Products
•Suppliers’ Sites Facilities
•Customers’ Sites
•Site Products
•Site Facilities
•Site Assets
•Customer Sites
•Customer Installed Base
•Customer/Supplier Duality
Oracle Multi-Domain MDM Hub
Key Components of the architecture
Trusted
Data
Model
Trusted
Data
Model
Oracle eBS
Oracle eBS
Siebel CRM
Siebel CRM
SAP
SAP
Home Grown
Home Grown
Oracle
Oracle
Siebel
Siebel
External
External
Legacy
Legacy
Legacy
Legacy
•Consolidate shared inform
ation into a trusted, global,
"single source of truth” master repository
•Maintain a high quality profile using state of the art data
quality and governance tools
•Supports open integration to operational and analytical
systems
Oracle MDM Hub Delivers
-Global master for inform
ation
-Consistent representation of shared data across the
Enterprise
-Clean, accurate, de-duplicated, and enriched data
-360ºview of Master Entity
Analytics
Analytics
<Insert Picture Here>
Oracle Master Data Management
Imple
menta
tio
n a
nd D
eplo
ym
ent
Consid
era
tions
Deployment Options for eBS users
Standalone or as part of an eBS implementation
eStore
eStore
CRM
CRM
Legacy
Legacy
ERP
ERP
MDM
MDM
Oracle
Oracle
EE--Business
Business
Suite
Suite
eStore
eStore
CRM
CRM
Legacy
Legacy
ERP
ERP
Oracle
Oracle
EE--Business Suite
Business Suite
with embedded
with embedded
MDM
MDM
eStore
eStore
4
Operate &
Optimize
Define, Build,
Understand &
•Deploy in phases
•Keep it simple at first –manage the
change
•Apply lessons learned
•Maximize value
•Reinvest in new opportunities
•Continuous improvement
•Understand current state of business
•Know pain points
•Determ
ine future state of business
•Develop MDM strategy
•Align project goals w/ companywide
objectives
ValueStart Fast & Gain Early Benefits
Implement MDM over time
2
•Start fast
•Gain benefits early
•Improve organizational proficiencies
•Prove the solution works
•Obtain valuable lessons learned
Build
Foundation
3
Define, Build,
Confirm
1
Understand &
Envision
Time
•Apply lessons learned
•Confirm
and validate processes,
flows, rules, practices, etc.
•Confirm
and validate production
environment and operations
Value
Leadership
Policy Definition
Compliance
Monitoring and
Enforcement
Data Management Governance
•Central executive leadership
•Enterprise steering committee to
arbitrate issues and enforce the
rules
•Coordination and compliance
•Define & communicate data quality
expectations
•Establish policies, procedures,
success metrics and processes to
Form
alize a Governance Framework
The key to a successful MDM implementation
Planning and
Coordination
Execution and
Decision-Making
Master Data
success metrics and processes to
maintain quality data
•Identify all business and
application stakeholders across
the enterprise –
data owners
•Conduct audit and control
•Communication and change
management
<Insert Picture Here>
Oracle Master Data Management
Who e
lse h
as d
one t
his
Customer Snapshot
Multiple sources of customer and product inform
ation in Billing and
CRM systems.
Sales and Marketing campaigns were suffering due to limited customer
and product data model.
Time to Market for product introduction was too long.
Why:
Why:
Customers
Products
Suppliers
Customers, suppliers and products are all centrally managed and made
available to all users and partners.
Better Sales and Marketing results through access to real-time, complete
and trusted data.
Lead time for new Product Introduction has been reduced.
What:
What:
Results:
Results:
Customer Snapshot
Wanted a consistent, single source of product data to eliminate
duplicate effort and redundant entries for the same part.
Increase Customer Revenue
Manage Acquisitions
Why:
Why:
Customers
Products
Consolidated product definition to a single system for engineering, sales,
and manufacturing without disrupting existing business processes.
Optimized Global Order management process.
Dramatically reduced product numbers and therefore inventory stocks.
Hub Architecture helps integrate new company acquisitions data and
processes.
What:
What:
Results:
Results:
Customer Snapshot
Lack of organized customer and vendor inform
ation management.
Duplication and redundancy in the master data.
Customers
Why:
Why:
What:
What:
Products
Suppliers
Employees
Provide single source of inform
ation across the enterprise with 21 master
data subjects.
Improved data management processes improved data integrity.
Improved Data Cleanliness.
What:
What:
Results:
Results:
Customer Snapshot
Business Execution gap due to disparate very complex systems
strongly tied together.
Wanted to reduce IT costs by more then 25%
Map around 6 million sites, linking customers to them
Customers
Why:
Why:
What:
What:
Customers
Sites/Locations
Financials
Reduce IT Costs
Increase efficiency and overall agility
Control and Improve Data Quality in a complex IT Environment
Reduce Postal Delivery Time/Costs
What:
What:
Expecting:
Expecting:
Life Scien
ces
and Hea
lthca
rePublic
Sec
tor
Oracle Master Data Management Customers
Over 1000 Customers Across Industries & Around the World
Communications,
Med
ia & Utilities
Finan
cial Service
sHigh Tec
hnology
Man
ufacturing &
Distribution
Retail &
CPG
Belgium
Post
The MDM Institute’s Bottom Line
Bottom Line
�Promote MDM as essential business strategy
wit
h
IT d
elivera
ble
s t
o levera
ge h
igh-v
alu
e info
use
d
repeate
dly
acro
ss m
an
y b
usin
ess
pro
cesses
�Position MDM as enabler of key business activities
such
as im
pro
vin
g c
usto
mer
com
munic
ati
on
& r
eport
ing –
rath
er
than
an im
port
ant
infr
astr
uctu
re u
pgra
de
�Begin MDM projects focused
on
eit
her
custo
mer-
© 2
008 T
he M
DM
In
stit
ute
The-M
DM
-Inst
itu
te.c
om
�Begin MDM projects focused
on
eit
her
custo
mer-
centr
icit
y o
r pro
du
ct/
serv
ice o
ptim
izati
on
�Plan for multi-entity MDM
juggern
aut
evolv
ing f
rom
“e
arl
y a
dopte
r” &
in
to “
com
petiti
ve b
usi
ness
str
ate
gy”
�Insist on Enterprise MDM software capable of
evolving to multiple usage styles & data domains
Plan now to realize economic value & competitive
differentiation via multi-entity MDM during next 2-5 years
* Source: The MDM Institute http://www.tcdii.com/
Oracle Enterprise MDM Suite
Next Generation MDM
•Oracle Enterprise MDM Suite is an Application -not justa Toolkit
•C
om
es w
ith
exte
nsiv
e, in
teg
rate
d D
ata
Mo
de
l
•L
ow
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Ris
k d
uri
ng
im
ple
me
nta
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•Single instance MDM Platform
based on an open Technology Stack
•C
on
sis
ten
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fra
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re, se
t o
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•F
ast le
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cu
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ple
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n
•L
ow
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TC
O
•Native Multi-Entity MDM
•B
est o
f b
ree
d s
pe
cia
lize
d P
rod
uct H
ub
, C
usto
me
r H
ub
, S
ite
Hu
b,
Su
pp
lier
Hu
b…
•…
on
to
p o
f a
n in
teg
rate
d c
om
pre
he
nsiv
e d
ata
mo
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l
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