Next generation of e-learning: Making corporate learning personal

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Next generation e-learning

Charles Gould, Managing Director

Alex Reeve, Blended Learning Consultant

What are common objections to e-learning courses?

• Boring• Too long• Irrelevant• Expensive• Impersonal• Forced to do it• Inaccessible

E-learning: the next generation

• How can we use the wealth of tools and resources already available?

• How can we bridge the gap between formal and informal learning?

• How can we deliver 'more for less'?

• How do people learn differently because of broadband, social media, apps, etc?

• YouTube users upload 48 hours of video

• Facebook users share 684,478 pieces of content

• Instagram users share 3,600 new photos

• Tumblr sees 27,778 new posts published

Every minute…

3-day residential course

Work-based learning evolves

F2F course at work

Self-paced CBT

F2F course at work

Self-paced CBT

Multimedia e-learning

A mosaic approach

F2F course at work

Self-paced CBT

What learning technology trends have caught your attention?

Get Up To Speed

Sky 'Get Up To Speed': Business Impact

Over the last 3 years….

•At least 2,000 new starters per year•£1M savings per year•40,000+ hours of learning prior to Day 1 of employment

Get Off to a Flying Start

Bupa Pre-Joiner: Learner Feedback

• 93% of those completing the learning have rated it as

enjoyable or very enjoyable

• 92.7% of learners would recommend this learning to a

colleague

• 88% of learners felt more confident in talking about Health

and Care

Road to Success

The BriefConvert 20-day Telephone Banking induction to:

•12-day induction 4 days trainer-facilitated 8 days self-directed

Success criteria:

•Increase engagement•Increase speed-to-competence•Reduce customer complaints•Reduce attrition levels

In Telephone

Bankingwe're taking our

newstarters on a

journey...

We've themed

our new induction as a road

Presenter-led videos

Colleague testimonials

System simulations

Commercial Capability Academy

The Brief• Re-energise induction and 'refresher' training for Sales

staff• Blend of offline and online materials

Success criteria:

• Increase engagement• Increase brand and product knowledge• Reduce Selling Skills Assessment (SSA) failure rates• Increase sales

So, what is the future of online learning?

Dynamic and user-generated content Live online training Gamification Content curation Study guides: 'navigator' Social learning High impact new content Tough assessments Learning Analytics

More focus on performance / change Less time wasted for learners who already can More use of what's available Less spent on repurposing content More precision Less noise and irrelevance

So, what is the future of online learning?

Questions

Connect with us:charles.gould@brightwave.co.ukalex.reeve@brightwave.co.uk Twitter: @brighttweet+44 (0)1273 827676

Free guide:Agile learning for the workplace:www.brightwave.co.uk/emosaic