Online Meeting & Unified Communications con IBM Lotus Sametime 8.5

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What's New in IBM Lotus Sametime 8.5Marco Paolini | Lotus IT Specialist

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Financial DisclaimerThe information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion

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The Lotus Sametime customer today● Scalable instant messaging● Extensible unified client platform● Access to 3rd party IM

● Online Meetings● Video● Web browser access● Web application integration

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Lotus Sametime 8.5 Themes● Simplified online meeting experience

● Improved video quality and interoperability

● New Web browser and mobile IM clients

● Simplified UC enablement of business processes and applications

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Customer Concerns -- Meetings● JavaTM applet for everyone● Launch time for meeting client● Meeting creation and invitation effort● Quality of converted presentations● Recordings in proprietary format● Dropped connections● Large meeting support● High availability● Performance

Next generationOnline Meeting

Experience

easyto access

to get into add others

to shareto collaborate

8.5 Meetings Demo

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Key new meeting features ● Simpler meeting experience

▬ Fast meeting entry▬ Installed client -- Lotus Sametime Connect or Lotus Notes embedded clients▬ Web browsers (zero Java download for meeting viewing)

▬ Reservation-less meetings▬ Instant meetings or reusable (persistent) meeting rooms

▬ Improved calendar integration with Lotus Notes (or Microsoft® Outlook®) software▬ Improved screen and document sharing quality▬ Easy record /playback in a standard player (.MOV files)

● Improved meeting reliability ▬ HTTP/HTTPS connectivity replaces T.120

▬ Simplifies firewall/SSO etc▬ Built in meeting room failover

▬ No need for separate EMS infrastructure

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The Lotus Sametime 8.5 customer ● Scalable instant messaging● Extensible unified client platform● Access to 3rd party IM● Online Meetings

● Video● Web browser access● Web application integration

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Customer Concerns – Audio/Video● Quality of audio and video -- especially in meetings● Resizing the video image● More than 2 people in a video chat● Interoperability with 3rd party video conferencing systems

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Audio / Video Goals● Integrated

▬ Unified desktop video user experience

● Open ▬ Interoperate with partner video conferencing

systems

● Managed▬ Improved audio/video management

8.5 Audio/Video Demo

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Audio / Video Features● Lotus Sametime 8.5 client

▬ Support for chat, VoIP audio/video chats & online meetings

▬ Multi-way voice and video conversations▬ Active speaker switching▬ Encodes standard A/V streams

▬ H.263, H.264▬ G.711, G.722.1, iSAC

▬ SIP based A/V client● Lotus Sametime 8.5 Media Manager server

▬ SIP proxy registrar ▬ SIP based conference focus▬ Media router (packet switcher)

● Third-party integration

Lotus Lotus Sametime 8.5Sametime 8.5

MeetingsMeetings

Voice/Video ChatsVoice/Video Chats

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Sametime Audio & Video Conferencing Partner Interoperability

Voice/ Voice/ Video callsVideo calls

TelepresenceTelepresenceRoom Video Room Video

Conferencing Conferencing systemssystems

H.323H.323

ISDNISDNPartner Partner delivered delivered

connectorsconnectors

MeetingsMeetings

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The Lotus Sametime 8.5 customer● Scalable instant messaging● Extensible unified client platform● Access to 3rd party IM● Online Meetings● Video

● Web browser access● Web application integration

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● Web IM requirement of Java ● Limited / restricted functionality● API use required Java programming skills

Customer Concerns – Web IM

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Web IM goals● Zero download client● Rich user interface● API geared to Web programmer

8.5 Web IM Demo

Apple iPhone®

Browser IM client

Custom Styles

Web IM Custom styles

New Web APIs

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Web IM Client features▬ User presence status message▬ Contact list▬ Adding contacts and groups▬ Quick Find for contact list▬ Business cards▬ Location ▬ 1 to1 chat▬ N-way chat with invitation ▬ Sending announcements▬ Rich text ▬ Emoticons▬ Public IM presence chat via Sametime Gateway ▬ Click to call (via 3rd party telephony partners)▬ Instant Meetings▬ Web application integration APIs

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The Lotus Sametime 8.5 customer ● Scalable instant messaging● Extensible unified client platform● Access to 3rd party IM● Online Meetings● Video● Web browser access● Web application integration

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Lotus Sametime 8.5 Architecture and Deployment

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Where can I deploy the Lotus Sametime client?Within the IBM Lotus Notes 8.5.1 client Within the IBM Lotus Notes 8.5.1 client

via an upgrade installationvia an upgrade installationAs a standalone clientAs a standalone client

Presence &Instant Msg

Lotus Sametime Lotus Notes

Clients

Lotus Sametime 8.5 - “All Features” Deployment

MediaManager

Lotus Sametime Servers

Domino® server

IBM WebSphere® Application Server / IBM DB2® Universal

Database

Meetings

Lotus SametimeProxy

Lotus Sametime Web

Clients

In larger deployments, Lotus Sametime servers and database components may be distributed based on user location, workload capacity, network factors and high availability requirements.

Presence &Instant Msg

Meetings 1

Lotus SametimeLotus Notes

Clients

Lotus Sametime 8.5 External Meetings Deployment

Lotus SametimeWeb Client

Lotus Sametime Servers

Meetings 2Lotus Sametime

Web ClientsLotus Sametime

Lotus Notes Clients

External participants

Internal participants

Lotus SametimeLotus Notes

or Web clients

Lotus Sametime Servers

Meetings 2

Meetings 1

WebSphere Application

Server Proxy

Cluster

Clustered servers use the web services to

support high availability and failover

Individual meetings exist on a single cluster member

Proxy server provides caching and helps application server scale; routes HTTP traffic to

correct node

Lotus Sametime 8.5 Meetings Cluster Deployment

* Future release of server required

Lotus SametimePresence/IM

Lotus SametimeMeetings

Lotus Sametime Advanced *

Lotus Sametime Media Manager

Lotus Sametime Unified

Telephony *

Lotus Sametime

Gateway

System Console: Centralized configuration and policy management

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Lotus Sametime 8.5 supported platforms● Clients

▬ Microsoft® Windows® XP® (SP2) and Windows Vista® – 32 and 64 bit (Lotus Sametime Connect 8.5 or Lotus Notes 8.5.1 upgrade)

● Browsers▬ Microsoft Internet Explorer® 6.x, 7.x, 8.0 (Microsoft Windows)▬ Firefox® 2.x and 3.0.x (Microsoft Windows, Mac®, Linux®)▬ Safari® 3.2 and 4.0.x (Mac)

● Servers▬ Microsoft Windows Server 2003/2008 - 32 and 64 bit▬ Linux (RHEL, SLES) - 32 and 64 bit▬ AIX® 5.3/6.1▬ i5/OS® 5.4, 6.1▬ SolarisTM 10

● Other▬ Lotus Domino 8.0 / 8.5 for Community / “Classic” meetings▬ IBM WebSphere Application Server 7 for new servers and gateway▬ IBM DB2 Universal Database 9.5 for new servers and gateway

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Planned platforms

● Near term plans for Lotus Sametime Connect and Lotus Notes embedded client support▬ Apple Mac & Linux (RHEL, SLED) ▬ Microsoft Windows 7 ▬ Updated Lotus Sametime Advanced▬ Updated Lotus Sametime Unified Telephony

The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

Reference information

Invite others by dragging from your buddy list into the room. View list by

name or picture.

Presenter tools – thumbnails of slides, laser pointer,

annotations, size display

Materials are stored in the meeting room library, which lists all documents and URLs

shared in the meeting.

Set room permissions

Create polls, take screen shots, and paste files into

the library.

Rich text and emoticons available in the group chat.

Lotus Sametime installed client

Quick entry to the meeting room – as easy as

joining a chat

Meeting leader or approved user can record meeting – both the shared content and the meeting audio. Save to standard

.MOV file format

Room tools give you access to meeting room settings. Also use to create reports, showing attendance, action items, meeting minutes, and

what was shared.

Lotus Sametime installed client

Additional tools

Click to start/stop video. Video starts after joining

the audio call. Video ‘canvas’ area contains a

single composite embedded video stream.

Call and video controls

List of participants shows connection status

Web browser client

Zero download browser experience

to view meeting content -- no Java required!

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Sametime 8.5 Meetings – Installed Client /Browser Client Feature Comparison● For Sametime 8.5, the installed meeting client is required for:

▬ Client-side document conversions of .ppt and .odp files▬ Application sharing remote control capabilities▬ Drag/drop support or UI/dialog support for inviting participants▬ Drag/drop support for adding file content▬ Meeting recording▬ Use of highlighter and pointer tools (everyone can view)▬ Create or send polls (anyone can respond)▬ Screen capture tool▬ Paste from clipboard▬ Browsing history for the library▬ Audio/Video

Dynamically creates Lotus Sametime contact listInstantly click to chat, talk, share, meet with any or all copied on the message

New toolbar adds click to talk, send file, announcement, instant meetings, and Instant Share directly from Outlook Click to talk via major 3rd party telephony vendors when their plug-ins are deployed

Microsoft Outlook integration

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Legal Disclaimer© IBM Corporation 2009. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Sametime, WebSphere, UC2, and DB2 are trademarks of International Business Machines Corporation in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

All references to Renovations refer to a fictitious company and are used for illustration purposes only.