OPMT 4AOPMT 4441

ACTION LEARNING

DAVE CLASON, ADRIANA NG, COLLIN GUO AND NEIL RAJ

Presentation Overview

• Introduction • Key Components Behind Action Learning• Steps for Implementation• When to Use This Methodology• Strategies That Complement• Benefits and Limitations• Potential Pitfalls • Examples of Successful Implementation• Example Exam Questions

Intro to Action Learning

Key Components• Problem or Issue The problems are critical, not case study

• Group/ Learning Team 4-8 members come from different level

• Questions Finding the great question is the key task

• Action Taking action and working on the problems but not only

make recommendation

• Learning Members must seek to learn as well as seek solutions

• Coach Assist and enable the group to capture and leverage its

learning

Steps for Implementation

1. Formation of group

2. Presentation of problem or task to group

3. Reframing the problem

4. Determining goals

5. Developing action strategies

6. Taking action

7. Capturing learning

When to Use

• Action learning is done in conjunction with others

• Addressing Complex Challenges to determine the root cause

• During periods of change by middle management allowing top management to focus on strategy

• Improving cross-enterprise teamwork

Strategies that Complement

• Cross Functional Teams

• Supportive Yet Challenging Environments

Benefits

• Learn by Doing

• Builds leadership

• Develop systems thinking, creativity and

problem solving skills

• Develops self confidence

• Improves communication and networking

• Fosters corporate cultures that can handle

change

• Supports Innovation

Limitations

• Need for multiple learning events

• Design and content

• Overwhelming process

• Needs reflections and feedback

• Good facilitators are needed

• Runs the risk of poor follow up on

project outcomes

Potential Pitfalls

• Uneven commitment

• Poor sponsorship

• Giving advice versus asking questions

• A poor learning environment

• Strong need to look good

• Programmatic approach

Examples of Successful Implementation

Example Exam Questions

1. When Should Action Learning Be Used:• When addressing a complex challenge• To improve cross-enterprise teamwork• To increase strategic thinking

2. (True or false) In action learning, the solutions which are offered by the participants are the mainstays of working on and solving the problem.

• False, questions and reflection by the members are the mainstays of working on a complex problem.