Oracle Trade Management - Power Integrations' Implementation Approach Clark Stockard – Power...

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Oracle Trade Management - Power Integrations' Implementation ApproachClark Stockard – Power Integrations

Joanne Nettleblad – OAC Services, Inc

Jill Vickers – OAC Services, Inc

2

Agenda

● Background

● Business Drivers

● Original State

● Current State

● Road Map

● Lessons Learned

● Q & A

3

Background

● Who is Power Integrations?– Founded in 1988

– Corporate Headquarters located in San Jose

– Leading supplier of high-voltage analog integrated circuits (ICs) used in power conversion

– ICs enable compact, lightweight power supplies Simpler to design and manufacture

More reliable

More energy-efficient than those made with competing technologies

– Products used in both consumer and industrial electronics Computers

DVD players

TV set-top boxes

Telecom networking equipment

Cell Phone Chargers

4

Business Drivers

● Non-scalable POS system

● Tremendous growth of Ship & Debit credit memo processing due to increase in distribution channel

● SOx Compliance - Remove CRM from scope

● Need for auditable, secure & flexible quoting approval hierarchies

● Consolidation of three customer master databases

● No impact to sales team and sales process

5

Original State

Custom POS Database

POS DataDirect Sales

Oracle Order Management

BookingsBacklog

Oracle Accounts Receivable

BillingsRevenue

Pivotal CRM

OpportunitiesQuotes

Forecast

Forecast

Pivotal Master DataCustomer, Parts,

Territory,Reps, End Customers

POS Master DataCustomers, Parts,

Territory, Reps, End Customers

Direct Sales & Customers

Oracle Master DataCustomers, Parts,

Territory, Reps, End Customers

BBB ReportingPOS ReportingForecast Reporting

6

Current State

Oracle Trade Management

POS Data

Oracle Incentive Comp

External PlanInternal Plan

Oracle Order Management

BookingsBacklog

Oracle Accounts Receivable

BillingsRevenue

Oracle Quotes

Approval HierarchyAutomated Workflow

S&D Auth

POS Data

Pivotal CRM

OpportunitiesQuotes

Forecast

Quotes S&D CMs

Disti Orders

Pivotal Master DataCustomer, Parts,

Territory,Reps, End Customers

Oracle Master Data

Customer, Parts, Territory, Reps, End Customers (TCA)

Disti Info

Sales Data WarehouseOpportunities, Forecast, Billings, Bookings, Backlog

Customer, Parts, Territory, Reps, End Customers (TCA)

Distis, End Customers

7

Road Map - Planned

Trade Management(POS - Inside Sales)

Cost Accounting (Basic)

AR

OM 1

Partner Management

Support & Functional Enhancements

Incentive Comp

Phase 1 Phase 2 Phase 3

HR (Replace HRV)

QuotingPivotal Integration

OM 2ICM

Self Service HR FIN 2

PO

XML Publisher

FIN 1

Trade Management( Finance)

8

Road Map - Completed

● 11i Technical Upgrade (1A)– Upgraded as-is

● Enhancements (1B)– HR Vantage Replacement

– XML Publisher

– ICM

– OM & PO Enhancements

● Self Service Human Resources (2)– Manager and Employee SSHR

– Absence Tracking

– Payroll Feeds

– Alerts & Reports

9

Road Map – Completed (con’t)

● Trade Management(2)– Pivotal Integration

Oracle HTML Quoting with multi-tier approval hierarchy

Trading Community Architecture (TCA)

– Point of Sale (POS)

– Distributor Quotes create Ship & Debit Authorization in Trade Management

– Retirement of Legacy Access database for POS & reporting

10

Road Map – Completed (con’t)

● CRM Foundation Resource Manager

Sales Groups

Territory Manager

● Data Warehouse CRM, POS, BBB combined reporting

Master data sets used for reporting

11

Road Map – Next Steps

● Trade Management Automated Revenue Recognition

Automated COGS Recognition

Claims Processing

Disti inventory management

● Incentive Compensation External Reps

Internal Reps

Commission Splits

12

Lessons Learned

● Design Challenges– Multi-Org

Quoting

Trade Management

Incentive Comp

– Resource Setup

Resource Types

External Resources

Effective Dates

13

Lessons Learned

● Design Challenges continued– Territory Manager versus Sales Credit Allocation

– Receivables Setup

– Parties, Customers, End Customers

– System of Record

14

Q & A

15

Contacts

Clark Stockardclark.stockard@powerint.com

Jill Vickersjill.vickers@oacsi.com

Joanne Nettleblad

joanne.nettleblad@oacsi.com