Post on 31-Oct-2014
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ORGANIZATIONAL BEHAVIOR
T E N T H E D I T I O N
AFTER STUDYING THIS CHAPTER AND LISTENING TO MY LECTUER,I HOPE THTATYOU WILL BE ABLE TO:
1. Define organizational behavior (OB).
2. Describe what managers do.
3. Explain the value of the systematic study of OB.
4. List the major challenges and opportunities for managers to use OB concepts.
5. Identify the contributions made by major behavioral science disciplines to OB.L
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6. Describe why managers require a knowledge of OB.
7. Explain the need for a contingency approach to the study of OB.
L E
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B J
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con
t’d
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What Managers DoWhat Managers Do
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others to attain goals
Where Managers WorkWhere Managers Work
Management FunctionsManagement Functions
ManagementManagementFunctionsFunctions
ManagementManagementFunctionsFunctions
PlanningPlanningPlanningPlanning OrganizingOrganizingOrganizingOrganizing
LeadingLeadingLeadingLeadingControllingControllingControllingControlling
Management Functions (cont’d)Management Functions (cont’d)
Management Functions (cont’d)Management Functions (cont’d)
Management Functions (cont’d)Management Functions (cont’d)
Management Functions (cont’d)Management Functions (cont’d)
E X H I B I T 1-1a
Mintzberg’s Managerial RolesMintzberg’s Managerial Roles
E X H I B I T 1-1b
Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)
E X H I B I T 1-1c
Mintzberg’s Managerial Roles (cont’d)Mintzberg’s Managerial Roles (cont’d)
Management SkillsManagement Skills
Effective Versus Successful Managerial Activities (Luthans)
Effective Versus Successful Managerial Activities (Luthans)
1. Traditional management• Decision making, planning, and controlling
2. Communications• Exchanging routine information and processing
paperwork
3. Human resource management• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking• Socializing, politicking, and interacting with others
1. Traditional management• Decision making, planning, and controlling
2. Communications• Exchanging routine information and processing
paperwork
3. Human resource management• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking• Socializing, politicking, and interacting with others
E X H I B I T 1-2
Allocation of Activities by TimeAllocation of Activities by Time
Enter Organizational BehaviorEnter Organizational Behavior
Contributing Disciplines to the OB FieldContributing Disciplines to the OB Field
E X H I B I T 1-3a
Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3b
Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3c
Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3d
Contributing Disciplines to the OB Field (cont’d)Contributing Disciplines to the OB Field (cont’d)
E X H I B I T 1-3f
There Are Few Absolutes in OBThere Are Few Absolutes in OB
ContingencyContingencyVariablesVariablesx y
Challenges and Opportunity for OBChallenges and Opportunity for OB
Responding to Globalization Managing Workforce Diversity Improving Quality and Productivity Responding to the Labor Shortage Improving Customer Service
Challenges and Opportunity for OB (cont’d)Challenges and Opportunity for OB (cont’d)
Improving People Skills Empowering People Coping with “Temporariness” Stimulation Innovation and Change Helping Employees Balance Work/Life Conflicts Improving Ethical Behavior
E X H I B I T 1-6
Basic OB Model, Stage IBasic OB Model, Stage I
The Dependent VariablesThe Dependent Variables
x
y
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Dependent Variables (cont’d)The Dependent Variables (cont’d)
The Independent VariablesThe Independent Variables
IndependentIndependentVariablesVariables
IndependentIndependentVariablesVariables
Individual-Level Individual-Level VariablesVariables
Individual-Level Individual-Level VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
OrganizationOrganizationSystem-LevelSystem-Level
VariablesVariables
Group-LevelGroup-LevelVariablesVariables
Group-LevelGroup-LevelVariablesVariables