ORGANIZATIONAL

BEHAVIOUR

WHAT IS AN ORGANIZATION?An organization is a group of people who work together to achieve individual and organizational goals.

ORGANIZATIONAL BEHAVIOUR

1.Organizational behaviour is the systematic study and application of knowledge about how people as individuals or as group members act within the organization. It strives to identify ways in which people can behave effectively.

Organizational Behaviour provides managers with the tools of: To understand the behaviour of

individuals To understand the complexities of inter-

personal relations To examine the dynamics of

relationships within small groups both formal and informal.

GOALS

Most sciences share four goals i.e.;

To DESCRIBE To UNDERSTAND To PREDICT To CONTROL some phenomena.

DESCRIBE systematically how people behave under a variety of circumstances.

UNDERSTAND why people behave as they do???

PREDICTING future employee behaviour.

CONTROL at least partially and develop some human activity at work.

FORCES

There are a wide array of issues and trends that affect the nature of organizations today.

They can be classified under four areas PEOPLE,STRUCTURE,TECHNOLOGY and ENVIRONMENT.

KEY FORCES AFFECTING ORGANIZATIONAL BEHAVIOUR :

PEOPLEINDIVIDUALS

GROUP

STRUCTUREJOBS

RELATIONSHIPS

TECHNOLOGYMACHINERYCOMPUTER

HARDWARE ANDSOFTWARE

ENVIRONMENTGOVERNMENT

SOCIETYCOMPETITION

‘PERSONALITY’ has come up with the Latin word persona which means to speak through the role of a person is playing in public.

Personality of an individual represents personal characteristics and traits which can lead to consistent patterns of behaviour.

Personality affects workplace behaviour. Persons need to be placed in jobs which match their SKILLS,ABILITIES,TEMPERAMENT or PERSONALITY.

Personality is that dynamic organization within the individual of those psychophysical systems that determine his unique adjustments to the environment. Besides personality study is very helpful in ensuring effective job performance.

What is organizational behaviorand why is it important?

Organizational behavior. Study of individuals and groups in organizations. Emphasizes high performance organizations. Occurs in a global context. Dimensions of individual and group behavior. Nature of organizations. Core processes.

What is organizational behaviorand why is it important?

Shifting paradigms of organizational behavior. Demise of “command-and-control.” Emergence of new workplace expectations. Critical role of information technologies. Belief in empowerment. Emphasis on teamwork. Concern for work-life balance.

How do ethics influence human behavior in organizations?

Ethical behavior. “Good” and “right” as opposed to “bad” or “wrong”

in a particular setting. Ways of thinking about ethical behavior.

Utilitarian view. Individualism view. Moral rights view. Justice view.

How do ethics influence human behavior in organizations?

Ethical dilemmas in the workplace. Nature of an ethical dilemma. Ethical dilemmas occur in relationships with:

Superiors. Subordinates. Customers. Competitors. Suppliers. Regulators.

Questions if any