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Making predictions for the year ahead is a tricky business, especially in the fast changing area of online communications. For a start, you have to avoid the blindingly obvious, like “more people will be using smartphones and tablets in 2014 than ever before.” On the other hand you need to beware of making completely wild statements such as “by the end of this year, you will be able to talk to holographic images of your favourite celebrities in your own living room.” We hope that we’ve avoided errors on both counts and, using our research skills and industry knowledge, have come up with forecasts that are both sensible and thought provoking. Please email us your feedback and your thoughts on likely developments for this year.