Chris Dias, Rachel Li, Adrienne Matheuszik

PACESETTER!

Pace Your

Business

Meet Chloe Age 20

Occupation Student

Lifestyle Volunteering, shopping, photography

Personality Ambitious, loves to help people, trendsetter

The Interview

Sample Interview Question How would you challenge yourself to exceed the goals and expectations in your department?

The Contract Old Pacesetter Contract

The Contract Revised Pacesetter Contract

The Training Process

Introduce Pacesetter Use a video to summarize

the program

Training Coordinator Explain details regarding

goals, rewards and recognition

Visually effective representation of Pacesetter progress Stylists take ownership of their own business

On The Floor Stockroom Graph

On The Floor

Access to Department LAN IDs Create self-sufficient stylists

iPad Access to Dashboard

On The Floor MyNordstrom.com

Mynordstrom.com Pacesetter tracker

The Quarterly Check

Incorporate into

Recognition Meetings

Continue Store

Awareness of

Pacesetter

Reward Those On

Track

Motivate Others To Do The Same

Recognition Meeting

The Half Yearly Check

Open Forum for

Discussion

Acknowledgement of Stylists’ Personal

Successes

Continued Support of

Stylists

Complimentary Brunch

The Year & Beyond

Pacesetter Status

Track Progress

Utilize All Tools

Build Your

Business

Rewarded for Pacesetter Status

Pace Your Business The Interview

The Contract

The Training

Stockroom Visual

iPad/ Dashboard

MyNordstrom.com

The Quarterly Recognition Meeting

The Half Yearly Brunch

Pacesetter Status Award

Thank You