Post on 28-Dec-2015
transcript
Philadelphia Area SharePoint User Group
www.PhillySharePoint.org
September 29, 2010
Chris MannRJB Technical Consultingwww.rjbtech.comchris.mann@rjbtech.com
www.PhillySharePoint.org
Philadelphia AreaSharePoint User Group
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Improved Find-ability in SharePoint 2010
Agenda
• Common Information Architecture Challenges
• Offering Suggested Content in SharePoint• Demo• Tagging Options
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Improved Find-ability in SharePoint 2010
How do users look for content?
• Browsing
• Searching
Most users are familiar with looking for content using a hierarchical structured file-share (browsing)
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
How do users look for content?
• Folder Structures tend to have a native taxonomy built in
• People are used to finding data by drilling down hierarchical structures
• Easy to implement
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
File Share to SharePoint Site
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
File Share to SharePoint Site
One possible design
• Client Team Sites
• Multiple Project Sites under a Client Team Site
• Document Libraries for each project phase
• Assign a content types to each library
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Common Approaches to Site Topology
1. By Organizational Structure• Usually tucked underneath http://intranet/sites/ • A Site Collection per Department• Sub-sites per team in a department
2. By Initiative / Project• Collaboration occurs across departments (cross-functional)• Temporary in nature
3. By Business Process• Possibly an enterprise-wide audience• Collaboration may occur across departments (cross-functional)• Permanent in nature
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
A Matrix Organization
North South
WestEast
Document Management
Custom Development
Business Intelligence
Managed Services
Document Management
Custom Development
Business Intelligence
Managed Services
Document Management
Custom Development
Business Intelligence
Managed Services
Document Management
Custom Development
Business Intelligence
Managed Services
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
A Matrix Organization
NorthDocument Management Custom Development
Business Intelligence Managed Services
US Government Legal
US Government US Government
US Government Legal
US Government US Government
US Government Legal
US Government US Government
US Government Legal
US Government US Government
Where do you put content that is multi-faceted and has no clear repository?
If I’m looking for a document related to Business Intelligence for US Government, where do I look?
If I’m looking for a document related to Business Intelligence and Custom Development for US Government, where do I look?
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Challenges
How can we…
…combine browsing and searching to get the best of both worlds?
and
…get around the challenge of a situation where two users having two different ideas about where a document belongs?
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Challenges
As you browse content, many websites offer the capability to view related content – sometimes in the form of advertising
• Amazon• WebMD• Google• Facebook
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Suggested / Content
Related Content
How to accomplish this in SharePoint and overcome Site Collection boundaries?
• Enterprise Keywords• Managed Property• Extended
CoreResultsWebPart
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Suggested / Related Content
Related content in a separate site collection.
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
How to offer related content in SharePoint?
Demo
An issue with the approach
When the indexer crawls the pages, it’s includes the related content search results as part of the content, so this may skew search results in the search center.
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Suggested / Related Content
Was this possible in MOSS 2007?
Maybe – but…
1. CoreResultsWebPart has been un-sealed, which means developers can now enhance it.
2. Enterprise Keywords would have required a lot more effort to implement
3. The use of Publishing pages was a lot more limited. In 2010, publishing pages and wiki pages are more prevalent, and therefore, it’s easier to “tag” pages in sites like team sites.
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Related Content
Taking it to the next level?
• Incorporate user interests and previous use into the suggested content query
• FAST offers the capability to incorporate user context
• Incorporate data from other systems (ie. Line of business, other content management systems, etc…)
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Suggested / Related Content
Improving findability of enterprise content
1. Promotes content reuse
2. Increases user effectiveness and productivity
3. Aids in records management and e-discovery compliance
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
Suggested / Related Content
Enterprise Keywords: • Enabled at the content type or list/library level• Can only be used by users with edit rights on the
list item. • Values are stored in the content database• Crawled by the indexer
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
How to offer related content in SharePoint?
Social Tagging: • Social tagging / ratings are enabled at the farm
level.• Users without edit permissions can still tag a
document / list item.• Not crawled by the indexer. Instead stored in the
User Profile Social Database.• Can be used as refiners in advanced search.
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
How to offer related content in SharePoint?
Social Tagging
Due to the fact that Social Tags are not indexed, SharePoint does not fully implement Folksonomy OOTB.
Folksonomy: A system of classification derived from the practice and method of collaboratively creating and managing tags to annotate and categorize content - Wikipedia
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org
How to offer related content in SharePoint?
Questions?
Chris MannECM Practice LeadRJB Technical Consultingwww.rjbtech.comhttp://www.sharepointspecialists.com/chris.mann@rjbtech.com
Philadelphia AreaSharePoint User Group
www.PhillySharePoint.org