PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

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PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED presentation at re-Think Work=Play, March 8th 2013 Antwerp Belgium

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PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

I?

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

„why does children focus never extend 40 minutes in a classroom and more than 3 hours with World of Warcraft?“

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

„you paid me 40 years for my hands, for the same price you could have my brain.“

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

„you can change processes not human“

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

„one for all and all for one!“

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Bloody question

If Games are cool, but gamification drives new challenges out, and installing a natural way to install a culture of continuous improvement leads to generate inside out innovation,

Can we expect having a new process based on gamification to work better?

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

The Purpose

PLöRK (play and work) is a

gamification process using sequences of

games to drive people naturally

to solve problems.

Unlike Gamestorming or

Innovation Games, PLöRK focus either on

solutions than on the game.

PLöRK is a moderation process, an educational

process that use the power of

group dynamics to bridge the

gaps and engage change in

organization.

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

The Levers

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Playing for purpose

Team dynamics

Timebox

3 levers

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

stategy

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Inspired by Cynefin

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Understanding dynamics

The Purpose (Simple)

My contribution

(Chaos)

We collaborate (Complex)

Result consolidation (Complicated)

Like the « wheel of life », transition is moving from one step to another.

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Understanding dynamics

The Purpose (Simple)

My contribution

(Chaos)

We collaborate (Complex)

Result consolidation (Complicated)

1. Start „Simple“

2. Let people express their opinion3. Then launch team

dynamics

4. Measure outcome

5. Result should be „Simple“

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Where are the Games?

• Games are giving the beat in the loop.– An Ice-breaker to kick-off the SIMPLE– An individual creation/brainstorming game for

CHAOS– A collaboration game for COMPLEX– A priorization game for COMPLICATED

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Intensity

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Intensity

boom

yeah

yeah

yeah

yeah

boom

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLöRK is an empirical process

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLöRK enables fast decisioning, fast learning, fast adoption by creating a safe boundary for tests… the game

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLöRK Process

Preparation

Set up vision

Clear purpose with customer

Define definition of done: outcomes, measures,

deliverables, Quality gates

Ignition

Design workshop scenario

Use Cynefin process

Select games according scenario

Prepare facilitation material

Customise to client special context

Test and run dry

Workshop

Set up confidence zone

Brake the ice

Initiate « Simple » driver

Lead people in « Chaos » individual brainstorming

area

Drive them in « Complex » collaboration area

Debrief in « Complicated », highlight good practices

Closing

Retrospect on work done

Align findings and design action plan

Set up next step calendar

Review the work

Provide questionnaire to attendees

Close the workshop

Reporting

Report questionnaire data

SWOT according acceptance criteria (DoD)

Edit report to customer

Debrief with the client

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Why games

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

We use the power of « game dynamics » to get

out of the routine

• You have 47 different approaches in game dynamics… here the 20 firsts: achievement, appointment dynamics, avoidance, behavorial contrast, behavioral momentum, bissful productivity, cascading information theory, chain schedules, companion gaming, contingency, countdown, cross situational leader-boards, discincentives, endless games, envy, epic meaning, extinction, fixed internal reward schedule, fixed ratio reward schedule…

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Roles!

• All attendees are gamers, including the facilitator.

• Like in science, observers are tainting the development flow.

• Only the facilitator drives the team from loops to loops in the PLöRK process without harming the team dynamic.

• The only constraints is the time-boxing of the loops.

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Outcome of the PLöRK

1. Learning by doing2. Discover the hidden dynamics your people3. Introduce the principles of permanent

Change and emerging Innovation4. Be agile by example

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

EXAMPLES

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

90 minutes PLöRK

What

• 5 min

World Cafe

• 30 min

Debrief

• 5 min

Speed Boat

• 10 min

Debrief

• 10 min

What?World

Cafe on Empathy

Speed Boat

Debrief

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Service Design

The Purpose

Brainstorming Forget it!

World Cafe Prune Tree

Remember the Future Spectrum Mapping

Buy a future

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

CSR Leadership Class

Leadership Werewolf facilitation Retrospective Quality

Take the Win Win Wave

Company Process

RetrospectiveTeam DynamicsEyes color

sorting

The Ball point game Story Spines Debrief with

World CafeNext Step and

Action Log

Prioritize with MOSCOW

Detail the prioritities with

Speed Boat

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLöRK and the Business Model Generation

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

A block means nothing. A story makes sense!

Value Proposition

Key activities

Key Segments

Revenue Flow Channels Customer

Relations

Cost Structure

Key Partners

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

PLöRK in Three

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

What‘s a PLöRK?

1. A process to drive hidden solutions out.

2. A hammer that drives fun in, and fear out.

3. An engine that enables continuous improvement culture

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

We want

Making work more fun than fun

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Join our training courses

• Luxembourg• Brussels• Paris• In-house

ContactPierre.neis@we-and-co.com

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED

Thanks

Pierre E. Neis, pierre.neis@we-and-co.com – Tel +352 / 661 SCRUMS

PLÖRK – GAMIFICATION AND GROUP COACHING COMBINED