PRE-PROPOSAL CONFERENCE...PRE-PROPOSAL CONFERENCE REQUEST FOR INFORMATION (RFI) HAS DIGITAL AND...

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PRE-PROPOSAL CONFERENCEREQUEST FOR INFORMATION (RFI)

HAS DIGITAL AND INTERACTIVE

DIRECTORIES

SOLICITATION NO. HWC-IAHDID-2021-005

Warren Ching

Sr. Procurement Specialist

Houston Airports System

Thursday, October 8, 2020, 2:00 PM

Video Conference via MS Teams

https://bit.ly/35UXrsE

List of Attendees

Please fill-in the following on the “Q&A” area of

MS Teams:

Company Name:____________________

Name of Participant:_________________

Telephone No:______________________

Email Address: _____________________

Participating as: Prime___ or Sub-Contractor___

Pre-Bid Conference Agenda

I. Opening Remarks

II. Solicitation Overview

III. Project Scope and Overview

IV. Questions/Answers

LaTonja P. Ware

Division Manager

Warren Ching

Senior Procurement Specialist, HAS

Dawn Hoffman

HAS Terminal Manager

Trai Hicks

Assistant Customer Service Manager

Solicitation Overview

SOLICITATION PURPOSE:

The City of Houston, Houston Airport System (HAS) is

requesting information and input for innovative strategies

and approaches to procure a comprehensive directory

system that enhances our customer experience, provided

timely content management in multiple languages, and are

ADA compliant.

Solicitation Overview (Continued)

QUESTIONS AND REQUESTS FOR ADDITIONAL INFORMATION ARE DUE BY:

Thursday, October 15, 2020, 2:00 P.M., CST

SOLICITATION DUE DATE AND TIME:Thursday, December 3, 2020, 2:00 P.M. CST

Must be received electronically and directed via email to:

warren.ching@houstontx.gov

ADDITONAL INFORMATION AND

SPECIFICATION CHANGES

Letter of Clarification “LOC”

Responses to questions received from potential Proposer(s) and anychanges to the scope shall be confirmed in writing and will beposted to the HAS website (www.fly2houston.com) prior tosubmittal due date.

Procurement Timeline

Description Scheduled Date

Invitation of Solicitation 09/25/2020

Pre-Submittal Conference 10/08/2020

Deadline for Submission of Questions 10/15/2020

Submittal Due Date 12/03/2020

Submittal Procedures

Proposer to submit Four (4) hard copies and four (4) electronic copies (USB thumb drives) of the Responses will be

received by the Supply Chain Management, Houston Airports of the City of Houston at the address below not later than 2:00 P.M.,

CST, Thursday, December 3, 2020 :Supply Chain Management

Houston AirportsAttn: Cathy Vander Plaats, Procurement Officer

18600 Lee RoadHumble, Texas 77338

All submittals must be provided in a sealed envelope/box clearly labeled on the outside with the name and address of the Proposer

Firm and indicate contents to be:“Solicitation No.: HWC-IAHDID-2021-005, Digital and Interactive

Directories”

Response Required Information

• 2.2.1. Company/Organization Name;

• 2.2.2. Contact Person, Address, Telephone No., Fax No. and E-mail

Address of the Respondent;

• 2.2.3. Executive Summary;

• 2.2.4. Technical Details of Respondent’s proposed systems, including a

plan for interoperability with existing data services, such as Amazon Web

Services (AWS), and other applications/data sources;

• 2.2.5. Data collection, usage, reporting, migration needs;

• 2.2.6. Security needs if necessary;

• 2.2.7. Cost of directory systems;

• 2.2.8. Operability within airport environment;

• 2.2.9. Respondents should inform HAS about the required infrastructure;

• 2.2.10. Boarding pass scanner with capability to scan and send gate and

directions to mobile phones;

• 2.2.11. Selection Criteria, including experience, years in service, and key

projects, and airport specific projects;

• 2.2.12. Warranty and service agreement procedures and cost.9

Project Scope and Overview

Dawn Hof fman

HAS Terminal Manager

Houston Airports

Terminal Management Office

OVERVIEW:

• Procure a comprehensive directory system that enhancescustomer experience.

• Replace the existing 22 interactive kiosks and 17 staticdirectories at HOU and IAH with newest technologyinnovation.

Scope: HOU 1st Level

Scope: HOU 2nd Level

Scope: Terminal A

Scope: Terminal B

Scope: Terminal C

Scope: Terminal D

Scope: Terminal E

Scope (Continued):

• Provide details related to both

digital and interactive directory

systems.

• Provide turnkey solution, to

included kiosk housing and

hardware along with software

platform.

• Include indoor mapping with

step-by-step directions and

walking times.

Notable:• Executive summary

required.• Remove, temporary

store, and re-install equipment and any other equipment mounted on finish floor surface as required.

• Protect in-place equipment and casework directly mounted to concrete slab.

Note:•RFI Deadline of 12/3/2020 must be met.•Materials Instructive guide – Must meet minimum specifications standards and/or approved equal.•Complete coordination is part of the scope of work.•Turn Key. Everything must be complete and fully operational by due date.

▪ Questions?

▪ Quiet Period

▪ Thank You and

QUESTIONS…

• In order for Questions to be official, they must besubmitted in writing to Warren Ching via email:

Warren.Ching@houstontx.gov

• Answers will be issued as an LOC, and sent to invited proposers through email.

THANK YOUFor partnering with the

CITY OF HOUSTON

HOUSTON AIRPORT SYSTEM

in this information gathering exercise.

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