transcript
- Slide 1
- Presenters Lions Karla & Clarence Harris The Art of
Recognition
- Slide 2
- It is a rare and high privilege to be in a position to help
people understand the differences that they can make not only in
their own lives, but in the lives of others by simply giving of
themselves. ~Helen Boosalis 2
- Slide 3
- Objectives Understanding Volunteer Motivation Compliments and
Celebrating Little Achievements High Praise Learn and Experience
Volunteer Recognition Methods Have fun! 3
- Slide 4
- Understanding Motivation Theories of motivation why do people
volunteer? 27 Academic Theories of Motivation Framework of needs
that motivate humans Three Theories 4
- Slide 5
- Maslows Hierarchy of Needs Self- Actualization Esteem/Ego
Love/Belonging Security/Safety Physical /Survival 5
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- Dogbert Hierarchy More money False Hope of Advancement
Recognition without monetary benefits Thrill of Empowerment
Artificial challenge created by poor planning and inadequate
resources Coffee, donuts, caffeinated soft drinks 6
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- Lions Hierarchy of needs Focus Fun Friends Free Stuff Food
7
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- McKinsey Survey Found that three non-cash motivators that were
as or more important to employees than the 3 highest financial
incentives *Praise from immediate managers *Attention from leaders
*A chance to lead a project 8
- Slide 9
- Types of Appreciation Reward & Recognition Formal &
Informal* * Compliments and Little Celebrations Todays Lesson
Everyone needs some, but who gets what? 9
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- A Perfect Solution Really Big Idea 10
- Slide 11
- Say Thank You All the Time Lions need to hear THANK YOU all the
time not just once a year! Appreciation means we are Valued When we
feel Valued, We give our best work, we bring out the best in all of
us, we have Happy, Proud Lions who stay. And we attract new Lions
who can Do More Service Projects 11
- Slide 12
- Why We Should Celebrate Little Achievements More! Our
Compliments and little celebrations: Encourage Lions who are
struggling Help Lions Learn New Tasks Strengthens Relationships
Increases Your Circle of Friends Helps You Become Less Cynical
12
- Slide 13
- Why We Dont Do Either Our Brains are designed to focus on the
Negative We are Self-Absorbed Lions dont need thanks! We See
Everything as a Competition We are Shy We Dont Want to Appear like
a Brown- Noser/Suck-Up/Kiss ? We Assume They Already Know We Dont
Know What to Say! 13
- Slide 14
- Appreciate & Recognize Service Create a culture of
recognition High Praise = true motivation Robert Half International
Staffing Study - Found the number one reason why people leave their
jobs is the lack of praise and recognition. 14
- Slide 15
- High Quality Praise Communicates I SAW WHAT YOU DID I
APPRECIATE IT HERES WHY IT IS IMPORTANT, and HERES HOW IT MAKES ME
FEEL ! Source: Bob Nelson, Ph.d 1501 Ways to Reward Employees
15
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- Praise should be ASAP As Soon As Sincere As Specific As
Personal As Positive As Proactive as possible! Source: Bob Nelson,
Ph.d 1501 Ways to Reward Employees 16
- Slide 17
- Everyone (even YOU) needs some R&R, but Who gets What?
Match it to the person Match it to the achievement Match it to your
budget! 17
- Slide 18
- High Praise Practice Practice compliments and recognition
Schedule a Regular Time Each Week/Month to write/send thank you
notes Get good at seeing behaviors worth celebrating The Other Half
of a compliment is knowing How to Receive Them! 18
- Slide 19
- High Praise Challenge Challenge yourself to compliment five
different people next week! 1) A Loved one 2) A Co-worker 3) A
long-time Lion 4) A new Lion 5) A prospective Lion 19
- Slide 20
- Key Points Summary Awareness of Volunteers Motivation Supervise
Positively with Thanks and High Praise Keep a Culture of Reward and
Recognition The Key to turning some-time volunteers into long-time
members is ? 20
- Slide 21
- Some of the richest people in the world are not millionaires.
They are volunteers. ~ Energizeinc.com 21
- Slide 22
- Thank You! See Web page: Informal Recognition - Over 200 Ways
to Reward and Recognize Volunteers 22