Post on 02-Jun-2018
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Helping enterprises overcome
todays multi-fold challenges
Dynamic Business
Environment
Rapid Technology
Disruptions
Underperforming
IT Assets
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New Business Models
Are you flexible enough to change?
Change quickly?
Outsourcing
Are you able to create significant value, or just cut
costs?
Changing workforce
Are old ways of working clashing with the
new generation?
Changing Business Environment
The impact on your business
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You have made sustained IT investments to improve
processes and productivity
Improved topline and bottom line. For a while.
Over time, the bottom line starts slippingExpensive hardware refreshes
Costly legacy application fixes
Escalating IT Team costs
System and app downtimes become frequentProductivity nosedives
Underperforming IT assets
The impact on your business
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Rapid Technology Changes
Client Myriad of
technologies , forms and sizes
Application Frame works
Obsolete hardware Exploding data volumes
Structured is only 15%
Unstructured is now 85%
Delivery Models Cloud
Hybrid
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Disruptive Technology Changes
Fixed
telephony
Fragmented
Communications
Proprietary,
on-site software
delivery
Traditional
Usage of
Server resources
Stand-alone
productivity
In-house
processes
Mobile
telephony
Unified
Communications
Cloud computing
SaaS
Virtualization
Collaboration
OutsourcingTraditio
naltechnologies
and
processes
Mar
ketevolutionand
disruption
New,
disruptivetechnologiesandprocesses
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Cloud / ITin a box
Analytics
Mobile
SocialMedia
Big Data
IT for business
What the future looks like
Path of enterprise 2.0
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Your priorities
Business Drive growth
Attract and retain new
customers
Cost efficienciesBuild corporate brand
equity
ITMitigate Risk
Support business initiatives
Reduce IT costs, enable
efficienciesEnsure compliance
Change the Traditional Equation - 75:25Simpl i fy ing IT inf rast ructure, reduc ing runnin g costs
and refocusin g IT resources on p rojects that wil l help
the bus iness grow.
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Maintain Competitive EdgeGet high performance, cost efficiencies, sustained profits
Key Benefits
Saves on funds invested in
gaining knowledge of
system operations
Availability of technical skills
Improves efficiency in core
processesConcurrent availability of 24x7 IT
services
Increase profits
Invigorate growth
Innovate products
Business challenges
Complex IT infrastructures
Hassle in managing IT
resources
Increasing expenditure on
IT hardware and software
Dynamic IT environments
Market Parameters
Increased cost
pressure
Customer focus &
Customer
Relationship
Business
transformation
Time to marketReduced product
life cycle
Structural Market
changes
GlobalizationMarket
deregulation
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IT taking a business approach
Employees,
Contractors,
Privileged Users
Customers
Supply Chain
(Suppliers)
Partners
Portals
Directories/Unified
Identity Management
Network & Security
Information
Applications
Operating Platforms
Servers & Storage
Mobile, PC, Tabs
Social Media
Web
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IT Strategy and Governance
IT Transformation
Enterprise Architecture
Mobility Strategy
Cloud Ready Infrastructure
Quality Assurance and Testing
Application Modernization
Information Security & Risk Management
Business Continuity & Disaster Recovery
Consulting
Business centered
innovative approach
IS Strategy &
Organization
Business-IT
Alignment
Business Process
EngineeringTCO &
Benchmarking
IT Review
(quick scan)
IT Service
Management
Quality Control &
Testing
Project Management
Project PortfolioManagement
IS Risk
Management
Requirement
Management
Roadmapping
Gap Analysis
VISION
ASSESS &
EVALUATE
PLANNING
MANAGE
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Solutions for your business needs
End to end delivery, faster ROI , lower TCO, secure & scalable
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Data Centre Transformation
Virtualization & Consolidation
Data Centre Design & Transformation
Storage & Backup Solution
Enterprise Management Solutions
Disaster Recovery Solution
Cloud Infrastructure
Data Center Transformation
Email www CRM ERP SAP UC
Network SecurityApplications
Users Servers Other
Business
Services
CxO &
Directors
Operations
&
Engineering
Incoming
Data
Business Alignment
Operation Oversight
Discovery, Correlation, Consolidation
and Event Monitoring
Reporting
Operation
Intelligence
Service Level
Agreements
Governance &
Compliance
Capacity
Planning
Change & ConfigurationManagement (CMBD) Application PerformanceManagement Identity, Access &Location Monitoring Security & BehaviorMonitoring
Asset
Management
Virtualization
Management
Service to
Application MappingRoot Cause
Analysis
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Network & Security
Network and Security Solutions
Network Solutions
IP Telephony Solutions
Video Conferencing Solutions
IP Surveillance Solutions Security Solutions Identity Access and Management
Consult Audit Implement Train Operate
Information Risk
Advisory
Advisory
Assurance
Transformation
Secure Development
Lifecycle
Identity
Management
Security
Convergence
Strategy & Planning
Secure Design Architecture
& Development
Code Review, Testing
& Release
IDM Implementation
Privileged
ID Management
Strong Authentication
Command & Control
Converged Access
Data Video Analytics
Vulnerability
Assessment
Vulnerability
Assessment
Phishing Diagnostic
VulnerabilityManagement Lifecycle
Manage
Users Endpoints/Devices
Business and Collaboration Applications
Wireless LAN Mobility Services
Voice Security Location Guest Access
Mobile Data
Unified Network
Wired Wireless
Management
NetworkSecurity
Mobile Device Security
Encryption
Security Management
Internal Security
Identity & Access Mgmt
Perimeter Security
Storage Security
Physical Security
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Information Management
Focused
Process efficiency orcost reduction
Scope
Excel
Department
Operational
Improve businesseffectiveness
Scope
Dashboards
Interactive query
Intra-department
Strategic Integrated business
execution andmanagement.
Scope Scorecards, Analytics
Corporate Portal
Inter-departments
Increasing business value
Opportunistic
T
actical
Strategic
PervasiveAgility with changeand innovation.
Scope
Integrated corporateperformanceexperience.
Communicate actionsabout one version ofthe truth.
Decide&ManageMeasure Optimize LeadandInnovate
Business Intelligence Performance Management
Back
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Strategy
16
Single Data Model
Insight
Forecasting
What will happen?
Planning, Budgeting,
Consolidation
What do I want to happen?
Process requires past information,
present conditions and future outcomes
Reporting
What happened?Scorecard & Dashboard
What is happening?
Analytics
Why?
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Collaboration and Communication
Calendar
Shared tasks
Document management
Contacts
Personal productivity, etc
Blogs
Wikis
Discussion forumsIM/SMS, etc
Web conferencing
VoIP
Video conferencing
Mobile phones
Traditional phones, etc
Traditional
Collaboration Tools
Social
Collaboration Tools
Communications
&Conferencing Tools
Collaboration
&
Communication
Back
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Application Modernization
n-tier architecture can not only
run in the cloud, but can run in
multiple clouds (n-cloud).
Service Oriented Architecture
(SOA) that is fast and reliable
Creating applications to run
anywhere, accessing data sources
around the world like they were in
the next room
LegacySystem
Stage2-Preparation
Oracle Forms
Oracle Pro*C
Power Builder
Progress 4GL
Informix 4GL
FoxPro
Delphi
Access/VBA
Visual Basic
Set-Up
Templates
Parser
Workbench
Stage3-Transformation
Transform
Platform
Database
Language
Intermediate Object
Model
Stage5-Modernize
As-is
Legacy
System
Des
ign
Stage
4-Refactor
To-Be
To-BeSystem
Des
ign
Tooling
Rational Design &
Development Tools
Eclipse Visual Studio
Target System
Java
C#
Target
Architecture
JEE
.NET
.ADF
.SOA
RIA
Stage1
-Assessment
Being able to generate and enhance
very rich user experiences
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Application Testing
Business
Requirement Analysis
Business Process
scripting Design &
Development
Execute Load
ScenariosAnalysis & Tuning
Reporting &
Recommendations
Determine business
objectives for
performance testing
Identify the criticalbusiness processes
Tool Selection
Identify critical Key
Performance Indicators
(KPMs)
Develop performance
test strategy
Validate the business
process
Design/Develop/Build
the performance testscripts
Unit test for any
parameterization & Data
correlation
Develop the
performance load
scenarios
Execute performance
Measurement
Profiling
Performance debugging
Monitor KPMs as
identified
Fix Bottlenecks
Validate changes
Prepare & present final
report &
Recommendations
Analyze interim results
and identify Bottlenecks
Confirm Performance
Targets
Metrics reporting
Tuning
recommendations
Reliability TestingLoad Testing Volume Testing Scalability Testing Failover Testing
Iterative
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Application Management
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Cloud Definition Framework
Community
CloudPrivate
CloudPublic Cloud
Hybrid Clouds
Deployment
Models
Service
Models
Essential
Characteristics
Common
Characteristics
Software as a
Service (SaaS)
Platform as a
Service (PaaS)
Infrastructure as
a Service (IaaS)
Resource Pooling
Broad Network Access Rapid Elasticity
Measured Service
On Demand Self-Service
Low Cost Software
Virtualization Service Orientation
Advanced Security
Homogeneity
Massive Scale Resilient Computing
Geographic Distribution
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S
a
v
I
n
g
s
L
e
v
e
r
a
g
e
Total outsourcing of IT to benefit through
business outcome based costs.
LAN/WAN Datacenters/Servers
OS/Database Messaging
Virtualization Security, Business
Continuity and Availability Enterprise
Management Solution
24*7 IT environment management for High
Availability of Business Services through ITIL based
process driven service delivery
Strategic Outsourcing
Managed Services
Business Risk
Management
IT InfrastructureProvisioning
Our business model is moving up the value chain
I h l d i ifi l
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Operational Improvements
Technology
Alignment
Business
Alignment
Cost
Efficiency
Speed /
Agility
Improvements that lead to significant value
Improve application reuse Increased Utilization of existing technologies and
Consolidate technologies
Integration with business goals and objectives
Applies disparate technologies to specific business challenges and opportunities
Saves resources for strategic activities.
Predictable cost and visible control & management
Ability to identify savings opportunities
Adjust quickly to ever changing business priorities and needs
Reduction in the proliferation of Shadow IT
End User
Satisfaction
Improve end user productivity and satisfaction
Continuity of Applications and information
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Operational and Being
Outsourced
Strategicand Remains withBusiness Owners
Infrastructure
Business Application
IT Services
Strategy
& Innovation
A birds eye view of CIOs landscape
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Outsourced
In sourced
Collaborative
P
P
P P
P P
P P
O
O
O
OO
P
P
IT Business
Management
Risk &
Compliance
ManagementGovernance
IT Solutions
Delivery
IT Services
Support
A more granular view of the CIO landscape
Outsourcing
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Outsourcing
Management Framework
Application
Network
Datacenter
Workplace Management
Helpdesk
V
A
L
U
E
C
HA
I
N
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This methodology demonstrates a unique ability to Improve data accuracy leading to enhanced decision making
Improve individual and business productivity
Increase sales velocity and inventory turns
Reduce wastage and leakage, integrated service model
Continue to manage the required IT Need end-to-end during this
engagement
Procurement Finance SalesCustomer
ManagementMarketing LOB1 LOB2
IT Outsourcing
Integrated Business Applications
Robust Infrastructure and
Business Continuity
Business Transformation
Solutions
Technology
Outsourcing
Consulting Business Operation Business Excellence Strategy
Leverage IT across Business Value Chain
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Outsourcing benefits
Customer value
Growth path
Service Concept
Growth path
Relation
Growth path
Direct Cost immediate ICT
cost savings
Single servicemanagement
Pro-active SLAs Supply
Output driven
TCO Structural ICT cost
reduction
Multiple service life-cycle
management
Demand/SupplyEfficiency driven
ROI Reduce business &
Process cost
BPR Service portfolio
Innovation
Managed Innovation
process Business result
driven
Value Innovations in
Business-ICT
Business Process
Innovations
Joint venture and co-
makership Comp. edge
driven
IT Service Management
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32
IT Service ManagementProcess Model
Business/IT
Alignment
ITServiceReport
ITServiceDe
livery
Strategic Processes Tactical Processes
IT Strategic
Planning
IT Service
Support and
Delivery
Customer
Management
Vender
Management
Service
Management
Financial
Management
IT Service
Continuity
Management
Capacity
Management
Availability
Management
Incident
Management
Problem
Management
Change
Management
Configuration
Management
Release
Management
Operational Processes
System
Management
Network
Management
Operations
Management
Security
Management
Database
Management
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O C h i Q lit M t S t
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Use of Integrated Quality Systems simplifies adherence
& improves Business Services Delivered
6
CMM 3
(In Progress)ISO27001 ITIL/ISO20000ISO 9001:2008
Our Comprehensive Quality Management Systems
Manufacturing
Software
All
Sec
urity
ITIL/ProjectMgmt.
Progressive Integrated Quality Management Processes
Progressives Integrated Managed Services Model
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Progressives Integrated Managed Services Model
InternetLeased Line
Client Network
Tech-Group Level2VPN-Firewall
DNS Server
IDSWeb Server
Service Desk
Database
Server
Time
Server
Shift Manager
Tech-Group Level1
Leased Line/ISDN
Reporting
Server
NOC
CSM Servers
Region-3 Region-2
Region-2Region-1
Field
Support
Application
Servers
Field
Support
Field
Support
NMS Servers
Tech-Group Level3
T h l i S t d
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Technologies Supported
Desktop
Laptop
Palmtop
Handheld
Devices
Windows
Unix
Linux
Exchange
Lotus
SAP
Oracle
SharePoint
Dynamics
Oracle
SQL Server
MySQL
Sybase
Informix
DB2
Apache
WebLogic
JBoss
BizTalk
iPlanet
IIS
Avaya
Nortel
Cisco
Microsoft
Checkpoint
ISS
Cisco
Symantec
Juniper
RSA
Routers
Switches
Firewalls
QoS
IDS / IPS
HP
Dell
EMC
Netapps
Sun
Hitachi
NetworkServer &
StorageSecurityTelecomMiddlewareDatabases
Platform &
ApplicationClient
Virtual / Cloud
Monitoring Help Desk Administration RemediationPerformance
Optimization
Service Level Agreement
Consistent end-user satisfaction
Process based service deliveryDomain expertise on tap SLM
Reduced costs of operations
Single point of contact
NOC
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Expandable and Scalable Additional 10,000 sq feet of space
available for future growth
Robust, Modular and
Flexible Centralized Reporting
Console
Cream of the Crop
Technologies
Structured Resolution
approach
LocationNOIDA (NCR)
Seismic Activity Zone4 Self Owned Earthquake
Resistant building
Less Prone to Hurricanes,
Tornados, Flooding &
Landslides
Safety Provisions Smoke Detection
and Fire Suppression
Access Control using
Swipe Card.
24 hoursSurveillance.
High Availability
Architecture Fail Over Servers
Redundant Network
Architecture
Redundant Connectivity
Operations
30 seats 24 x 7
100% Power Backup to last 7 days
Food Court
Ease of Accessibility
In house Training and Conferencing
Facility
Secure infrastructure Check Point Firewall
Mature Information Security
Policies, ISO 27001
compliant
NOC
Remote Infrastructure Management
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Key Technology Partnership
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Key Technology Partnership
Converged
Infrastructure
Application
Platform
Cloud
Key Customers
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Manufacturing
Services
Key Customers
Domestic
Key Customers
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Pharma &
Healthcare
Govt. &
Education
BFSI
Key Customers
Domestic
Key Customers
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Key Customers
Global
UAE UAE UAE
UAE
UAE
Thailand / USA
Australia
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FROST AND SULLIVAN AWARD
FOR
DOMESTIC REMOTE
INFRASTRUCTURE MANAGEMENT
AWARDS FROM
HEWLETT PACKARD
LARGEST ENTERPRISE
PARTNER IN INDIA
POWER OF YOUNITY
GOLDHP INDIA 2008
CRN XCELLENCE AWARD 2011
FOR SYSTEM INTEGRATOR
North Zone 2010 - 11
AMITY HR EXCELLENCE
AWARD FOR TEAM
EFFORT - 2011
AT THE 8tH
ANNUALGLOBAL HR SUMMIT
Industry Recognition
TOP PERFORMING
PARTNER HP,INDUSTRY
STANDARD SERVERS
MACAU, 2008
SME CHANNELS ACHIEVERS
AWARD FOR TOP SME SOLUTION
PROVIDER 201011
VAR INDIA AWARD FOR TOP VAR
DELHI 201011
ITPV AWARD FOR EMERGING
SOLUTION PROVIDER (CLOUD)
2011
Progressive
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Number of Employees1000 +
Established in 1998. Pan India presence today covering 130 +
locations country wide
Over 13 year of success in business , experience in infrastructure
projects delivery , Outsourcing & consulting services
Executive Management Team with a average experience of
over 20 years in the industry
24X7X365 Managed Service Delivery Capability
HR practices modeled on PCMM Level3
International Subsidiaries in The Middle East
Corporate Social ResponsibilityAssociated with Smile
Foundation and Chinmaya Mission for social welfare
Who We Are
44
A trusted partnerto our customers
who strive to improve business
performance by simplifying and
reducing IT costs.
An extension to our customers IT
departments solving their uniquetechnology challenges through superior
people, platforms, applications
expertise and a commitment to service
excellence.
Mission
Progressive is committed to, continuously build a
Customer Centric Service Delivery Organization,
through the integration of people, processes and
technologies, in order to, continuously move up
the Value Chain, while driving the costs down, so
as to maximize value delivered to our customers.
Progressive
In Nutshell
Our Value Proposition
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Value Canvas: Design , Build, Deploy, Manage &
Optimize.
Specialized: Complete IT Outsourcing
Right Size, Right Skills: Undivided Attention
Passionate Service Delivery: Service Excellence is
in our DNA
Incessant: Relationship Focus and Sustained Value
Quality Assurance: Integrated Quality
Management Program
Future Ready: Hybrid IT Delivery Models
Our Value PropositionLarge Enough to Deliver , small Enough to Care
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Stretching, delivering, always!