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Rail Passenger Franchises(Updates Research Paper 96/21)

Research Paper 96/85

8 August 1996

This Research Paper describes the background to the sales of the passenger train operatingunits and sets out the progress being made on each sale. It updates the sections on thefranchising of the passenger train operations in Rail Privatisation: a Progress Report(Research Paper 95/96) and replaces Rail Passenger Franchises (Research Paper 96/21).

Fiona PooleBusiness & Transport Section

House of Commons Library

Library Research Papers are compiled for the benefit of Members of Parliament and theirpersonal staff. Authors are available to discuss the contents of these papers with Membersand their staff but cannot advise members of the general public.

Summary

The first passenger train franchises, South West Trains and Great Western, were awarded on19 and 20 December 1995 and started operating on Sunday 4 February 1996. By the end ofJuly 1996 all the companies had been offered for sale and eight were operating in privatehands.

A franchise is the right to run specified services within a specified area for a specified periodof time, in return for the right to charge fares and, where appropriate, to receive support fromthe Franchising Director. The rights and obligations are specified in a franchise agreementbetween the Franchising Director and the train operator. Each franchise is negotiatedindividually with the Franchising Director.

The regulatory background to the franchising of the passenger train operating companies isset out in Part I of the paper. The Railways Act 1993 provides the legal framework andseparated responsibility for the track and the train services. The Franchising Director isresponsible for securing the provision of railway passenger services by entering into franchiseagreements and each of the 25 train operating companies is gradually being offered for saleas a separate franchise. The Rail Regulator also has a significant role to play in deciding thelegal and economic background in which a franchisee will operate. He licenses the operators,decides the track access charges and determines the competitive background.

Part II of the paper sets out chronologically what has happened to the franchising processsince the announcement in December 1994 of the pre-qualification bids for the first eightcompanies.

The last section gives details of the individual companies and the various stages which theyhave reached in the franchising process.

Abbreviations

ATOC Association of Train Operating Companies

BR British Rail

BRIS British Rail Infrastructure Services

CRUCC Central Rail Users' Consultative Committee

EPS European Passenger Services Ltd

EU European Union

HSE Health and Safety Executive

ITT Invitation to Tender

MDC Metropolitan District Council

MEBO Management and Employee Buyout

MBO Management Buyout

MRG Metropolitan Railway Grant

OPRAF Office of Passenger Rail Franchising

PQD Pre-qualification document

PSR Passenger Service Requirement

PTA Passenger Transport Authority

PTE Passenger Transport Executive

PSO Public Service Obligation

ROSCO Rolling Stock Leasing Company

RSC Railway Safety Case

RSG Revenue Support Grant

RUCC Rail Users' Consultative Committee

TOC Train Operating Company

TOU Train Operating Unit

CONTENTS

I Franchising the Passenger Operations 7

A Background 7

1. Railway Privatisation 72. The Franchising Director 83. The Rail Regulator 134. Disputes Committees 155. Competition 16

B The Franchising Process 17

1. The Stages of a Franchise 172. Passenger Service Requirements 203. Income 214. Contractual arrangements 245. Conclusion 25

C Opposition Parties' Policies 27

II The Franchising Programme 29

III The Train Operating Companies 34

IV Further Reading 51

I Franchising the Passenger Operations

A. Background

The Railways Act 1993 provided the legal framework for the privatisation of British Rail. Thefirst franchises, South West Trains, Great Western and LTS Rail were awarded on 19 and 20December 1995 and the first two privatised services started operating on Sunday 4 February1996. Prequalification documents have been issued for all 25 companies and to date thefranchises have been awarded in eight cases.

1. Railway Privatisation

The legislation to privatise the railways radically changed the structure of the railway industryby separating the responsibility for infrastructure and passenger service operations. TheGovernment's intention was that all passenger services should eventually be provided byprivate sector operators either acting as franchisees or as independent train operators. Therailway network would be divided into a number of franchises, which would provide the bulkof passenger services. Government subsidy would be payable via the Franchising Director tofranchisees in respect of socially necessary services that might not otherwise be provided.Competition in the provision of passenger services would be facilitated by allowingindependent train operators (ie non franchisee and not in receipt of subsidy) who could meetthe necessary operational and safety standards, to have a right of access to the railwaynetwork.

The passenger railway has now been restructured so that domestic passenger train services canbe offered to the private sector to run on a franchised basis. Since 1993 the Office ofPassenger Rail Franchising has worked in conjunction with BR, the Train Operating Units(TOUs), the Department of Transport, Railtrack and the Regulator on the preparation of BR'spassenger services for franchising. Since 1 April 1994 British Rail has reorganised itspassenger services into 25 different TOUs. These TOUs have gradually been incorporated assubsidiaries of British Rail and have been run as separate "shadow" businesses within BritishRail. They pay access charges for the use of track and infrastructure, and rentals for stationsand rolling stock, on the same basis as the franchisees do after franchising. Each operatesunder its own licence (granted by the Rail Regulator), its Railway Safety Case (approved bythe Health and Safety Executive) and a track access agreement with Railtrack (approved bythe Regulator). A wide range of station and depot access agreements (also approved by the

Regulator), property leases and other contracts are also required by each train operatingbusiness. The objective was to provide financial and operational information and experienceof how the business would operate under the new arrangements and to give potentialfranchisees financial and management information to assist them in tendering for thefranchises.

Each of the 25 train operating companies is being offered for sale as a separate franchise.Private sector companies, management employee buy-outs and, if the Franchising Directoragrees, British Rail can bid for the franchises through a bidding process overseen by theFranchising Director. The successful bidder acquires the TOC outright for a fixed numberof years.

2. The Franchising Director

The franchises are awarded by the Director of Passenger Rail Franchising. The firstFranchising Director, Mr. Roger Salmon, was appointed by the Secretary of State forTransport on 8 November 1993 for a term of 5 years. He announced in April that he wouldbe leaving the post in the Autumn.1 OPRAF is constituted as a non-ministerial GovernmentDepartment and in January 1996 employed 88 people. This is due to rise to 121 by March1997 and 136 by March 1998.2 Costs for 1996-97 are budgeted at £7.9 million.3 TheFranchising Director is responsible for securing the provision of railway passenger servicesby entering into franchise agreements, with franchisees being selected through a competitivetendering process. His main functions as laid down in the 1993 Act are:

to designate passenger rail services or groups of such services eligible for provisionunder franchise agreements;

to invite tenders from prospective franchisees for the provision of services and to enterinto franchise agreements;

to consider whether provisions are necessary to ensure that the fares to be charged byfranchisees are reasonable, and to secure the participation by franchisees in approveddiscount fare schemes;

1 OPRAF press notice 10.4.96 "Statement from Roger Salmon on his intention to leave the post of Franchising

Director in Autumn 1996"2 PQ HC Deb 7.2.96 c.271W3 PQ HL Deb 12.2.96 WA 42

to form a view on proposed closures of passenger services and to initiate the formalclosure procedures or, if his view is that a closure should not be permitted to takeeffect, to secure the continuation of the service;

to enter into contracts with BR for the provision of non-franchised passenger servicesprior to these being franchised;

to encourage railway investment;

to promote the provision of staff concessionary travel;

to provide support for those passenger services which BR provide under the EuropeanCommunity regulations governing the public service obligations which may beimposed on operators of passenger rail services.

The Act requires the Franchising Director to exercise his statutory functions so as to fulfilobjectives given to him by the Secretary of State and to ensure that his expenditure representsvalue for money in achieving these objectives. In March 1994 the Secretary of State set theFranchising Director the following principal objectives:4

to secure that railway passenger services in Great Britain, other than exemptedservices, are provided under franchise agreements as soon as reasonably practicable;and

to secure an overall improvement in the quality of railway passenger and stationservices available to railway passengers.

Other objectives set by the Secretary of State were:

to encourage efficiency and economy in the provision of railway services;

to promote the use and cost-effective development of the railway network;

to promote the award of franchise agreements to companies in which qualifyingrailway employees have a substantial interest.

These objectives can be varied by the Government. On 11 December 1995 they wereamplified in relation to risk sharing, the funding of the services of Passenger Transport

4 Department of Transport Objectives, Instructions and Guidance to the Franchising Director from the

Secretary of State for Transport 22.3.94

Executive areas, and the provision of concessionary travel for railway employees5 and on the18 December the Secretary of State announced further changes as a result of the court caseby Save Our Railways.

The Objectives, Instructions and Guidance are set out in full in the Franchising Director'sannual report. The guidance given on the specification of the franchise is reproduced belowas this is the section which gave rise to the court case against the Franchising Director:

Franchise specification

Length of franchise

15. You should determine the length of franchises case by case in the light of marketconditions and after consultation with me.

Scope of franchise

16. Subject to Railtrack's agreement, franchises should normally include the management ofstations, with the management of other infrastructure (track and signalling) remaining withRailtrack. Exceptionally, where, for example, franchised services operate over networkwhere no other franchises will be operating, and there seems very little prospect of otherrail operators wishing to use that network, you may consider that you would secure bettervalue for money if you proposed a degree of vertical integration, ie partial operation of thenetwork as well as trains by the franchises. Any such proposals will be subject toRailtrack's agreement. You are to consult me and obtain my approval before offering

vertically integrated franchises.

17. Franchisees may wish to operate charter services, which may, for example, involve theoperation of heritage rolling stock. Charter services are purely commercial ventures and

must not, therefore, form any part of your franchise specifications.

Quality of service

18. For the initial letting of franchises, your specification of minimum service levels forrailway passenger services is to be based on that being provided by BR immediately priorto franchising, taking into account the existence of and justification for variations inservice schedules.

19. The detail of your specifications should depend on the nature of the service to which theyrelate. Service levels may be specified in terms of the following:

• service frequency and capacity;

• service availability (for example, the need for evening and weekend services);

• provision of through services by fast trains;

• intermediate stations served; and

5 PQ HC Deb 11.12.95 c. 460W; Deposited Paper 2496 (3S)

• journey time.

20. Service quality for railway passenger services and station services operated by franchiseesshould be specified in the degree of detail that is appropriate for the particular franchise.For some franchises, particularly those conferring monopoly power, you should ensure thatthe franchise agreement provides an effective substitute for market pressures. For otherfranchises, where market pressures are present to a greater extent, you should impose suchservice quality requirements as are necessary to ensure that the taxpayer obtains good valuefor money.

21. When you are specifying the quality of service to be provided:

i) the performance standards which you set for franchisees should have the effect ofmaintaining or improving standards;

ii) your specification of the quality of service to be provided by franchisees, should,as far as possible, be in terms of the desired outputs, so leaving operators as muchfreedom as possible for responding innovatively to passengers' demands;

iii) you must require each franchisee to publish their own Passenger's Charter. Thisshould include the franchisee's own code of conduct for dealing with passengers,publishing performance information, handling complaints, and payment ofcompensation to passengers in the event of poor performance.

22. Whatever the length of the franchise, it will be important to ensure that service patterns donot ossify, and that operators are able to adjust services to match demand. You should,therefore, conclude franchise agreements that permit flexibility in service provision withina framework you have agreed.

23. Although service specifications set for the initial franchises must be based on the timetablebeing operated by BR immediately prior to franchising, you should aim, over time, totailor the provision of franchised services more closely to demand. In large part thistailoring should be driven by franchisees responding on a commercial basis to passengerdemand:that is why I want you to leave maximum scope for the initiative of franchisees inyour franchise specifications as noted in paragraph 4 above. Any changes from the existingpattern of services should be made gradually.

24. In order for you to decide appropriate service specifications for loss-making services youwill need to develop criteria which will enable you to evaluate the benefits to be obtainedfrom their provision. Such criteria must be submitted to me for approval.

On 24 November 1995 the pressure group Save Our Railways, an anti-privatisation groupbacked by 20 local authorities, the three main rail unions and several MPs, obtained a judicialreview into "unlawful decisions" by Roger Salmon, the Franchising Director, to cut services.It challenged the legality of the franchising proposals put forward on the grounds that he hadfailed to base the minimum passenger service levels on the current BR timetable as instructedby the former Transport Secretary, John MacGregor. Mr. Salmon had set standards in somecases well below the existing timetable on the grounds that private franchisees would havea strong commercial incentive to run more trains. On 7 December the High Court ruled thatRoger Salmon had not set the future minimum passenger services too low but on 15December the Court of Appeal overturned the ruling in relation to the second group offranchises.6 The key section in the ruling said that:

6 Times 18.12.95 "Regina v Director of Passenger Rail Franchising, ex parte Save our Railways and others"

"'Based on' is not...an exact term. It is obvious that every train timetabled byBR need not continue to run. There may be changes...but there is a limit. Thechanges must in our view be marginal, not significant or substantial."

The judges said they would not intervene in the Great Western minimum service level, setat 86 per cent of the current timetable, or in South West Trains with a level set at 86 to 89per cent. But LTS Rail with a level of 69 per cent, InterCity East Coast with 71 per cent andGatwick with 45 per cent, were found to be unacceptable. However the LTS Rail franchisesale could proceed as there had been an "undue delay in launching the attempt to block it."

Rewriting the minimum service requirements would have been time consuming and costly andthe Government instead rephrased its instructions to the Franchising Director. Sir GeorgeYoung said in the House of Commons:7

We have, of course, given careful considerationto the implications of the court's judgment. Iconfirm that, as planned, the franchising directorhopes to announce the award of the first threefranchises later this week, and I welcome thecourt's agreement that he should go ahead withthem.

The court has been concerned with theconsistency between the franchising director'sinstructions and guidance and the PSRs. It is, in thecourt's words, a "limited legal problem". The courthas not questioned the Government's policy. Indeed,the judgment describes the franchising director'sapproach to developing PSRs as

"intelligible and in no way irrational".

The franchising director has prepared his PSRsin a manner which my predecessors and I haveconsistently approved. We believed them to beconsistent with the formal instructions and guidancethat were given to him. The Court of Appeal hasnow examined the meaning of the existinginstructions and guidance and concluded that theexisting PSRs are not consistent with them.

I have decided, therefore, to clarify theinstructions and guidance to the franchising directorto ensure that they reflect beyond doubt the policythat we have always followed. Franchisees shouldhave flexibility to adjust commercial services butthe franchise agreement should ensure that a coreservice level is protected so that service levelsoperated by franchisees are broadly similar to thoseoperated immediately prior to franchising. Myintention is to ensure that the work done indeveloping the PSRs so far can be relied on in thecontinuing franchising process.

I am pleased to tell the House that, whileclarifying the franchising director's instructions, Iintend to go beyond the requirements of the Courtof Appeal judgment. I shall instruct him, whenconsidering the award of future franchises, to takeaccount of bidders' contractual commitments to, andfuture plans for, providing services over and abovethe PSR. In practice, bidders for the first franchisesare offering significant commitments in addition tothe minima required by the invitations to tender,and they have been taken into account by thefranchising director when evaluating bids, but Ihave judged it right to require him formally to doso for the future to ensure the continuation of thatpolicy.

Paragraphs 18 to 24 of the Franchising Director's Guidance were amended. The change hadthe effect of codifying the Franchising Director's existing practice and was designed to resolveany apparent conflict between the former wording of the instructions and the Government'sintentions. Paragraph 18 contains the most important rewording:8

7 HC Deb 18.12.95 cc 1236-12468 Department of Transport 15.1.96; Deposited Paper 2614 (3S)

When setting minimum service levels for services being franchised for the first time, youshould take as your starting point the service being provided by BR at the time when youdraw up the specification, taking into account the existence of and justification for seasonalvariations in service schedules. You should take particular account of the nature of theservices concerned. Each service should be considered individually, taking account of allsurrounding circumstances. For example, where you judge that services are essential butwhere they are unprofitable to run, you should set the minimum close to or at the current levelof service. Conversely where service levels have been set by BR on a commercial basis, aswith most of the former InterCity routes and with off-peak services on commuter routes, youshould leave maximum flexibility for franchisees while safeguarding what you believe to bea reasonable core service level. On any route, where you judge that a train is exceptionallylightly used and is not an essential service you should omit it from the minimum specificationif you consider that to include it would not provide value for money. You should use loadfactor regulation where you believe it to be appropriate in order to ensure that peak commuterservice levels are kept in line with changes in passenger demand.

3. The Rail Regulator

Although the Franchising Director has the direct input in the awarding of franchises, the RailRegulator has a significant role in deciding the legal and economic background in which afranchisee will operate. The Secretary of State appoints the Regulator for a five year periodand once appointed he cannot be removed except for "incapacity or misbehaviour." John Swiftwas appointed in December 1993. Until 31 December 1996 he has a duty to take account ofany guidance from the Secretary of State.

The Regulator is responsible for issuing licences to railway operators. In general allcompanies operating railway assets need to be licensed and the Regulator is responsible forenforcing licence conditions concerning such matters as policing, the environment, insurancerequirements and through ticketing. No track, train, station or depot may be operated withouta licence.

He also approves access agreements between Railtrack and the train operators by which thelatter acquire the right to use the track, stations and light maintenance depots, and he maymodify them. About half the income of the passenger train operators will go to Railtrack topay for access to the track so the level of these charges is of importance to the companies.Initially the Government demanded that Railtrack earn an annual return of 5.1 per cent, risingto 8 per cent after four years. The level of track access charges which would have beennecessary to meet those charges would have meant that almost all the passenger serviceswould be loss making and so reliant on subsidy. In February 1994, it was estimated that therail passenger operators could expect to pay about £2.2bn in charges to run their trains.

The Regulator concluded that charges should be rebased in 1995-96 with an overall reductionin access charges for franchised passenger services of 8% in real terms compared with1994-95. Individual track access charges for franchised passenger services should fall by 2%a year in real terms from 1996-97 onwards, broadly in line with the reduction in Railtrack'soverall costs. There should be a further review of access charges in 2000 with the

conclusions to be reflected in all access agreements for franchised passenger services from1 April 2001. Additional charges are levied for the use of stations and to fund specific newinvestment projects. A system of performance-related payments is also to be used to reflectachievement of quality of service objectives, for example the punctuality of trains.

The Regulator is also instrumental in deciding the level of competition. In July 1994 hepublished a consultation paper on competition in railway passenger services and in Decemberhe published his policy statement on the subject.9 The Regulator accepted that competitionwould have to be moderated to an extent in order to secure a successful transfer of passengeroperations to the private sector through franchising. Although he said he remained convincedthat there were substantial benefits to both the train operators and the passengers throughincreased competition, he concluded that for an initial period competition between operatorsshould be restricted. Only companies that take up train operating franchises will be allowedto offer passenger services during the first four years of privatisation and severe restrictionswill be imposed on new entrants for three years thereafter.

The Regulator's functions under the Railways Act also enable him to concern himself with awide range of consumer interests. Even in cases where he does not have a statutory function,he frequently has a formal right to be consulted. The Regulator recognises that the benefitsthat an integrated network can provide may need protecting and he may secure many of thesebenefits through conditions in operators' licences. These will require operators to participatein industry-wide arrangements covering:

through ticketing and ticket retailing

telephone enquiry bureaux

publication of the national timetable and the sharing of operating information betweenlicence holders

insurance

claims handling

Through ticketing and inter-availability need to be available to passengers. "Through"journeys refer to journeys involving more than one passenger train operator and inter-availabletickets mean that tickets issued by one train operating company are available for the samejourney on other operators' trains.

The Railways Act made provision for through ticketing to be a condition of a passengerservice operator's licence. The idea originally was that the use of British Rail's existingticketing and revenue allocation systems would mean that operators would be able to offer

9 Office of the Rail Regulator Competition for Railway Passenger Services December 1994

through tickets on much the same basis as did BR. Through tickets would therefore continueto be available from a range of outlets and in a range of ticket and fare types.10

In his consultation paper on the retailing of tickets, the Rail Regulator commented that therewas no reason to follow BR's practice unless there was a good reason for it. Interested partieswere asked to consider the possibility of a new type of system based on what was called coreproducts -a wide range of tickets which must be offered for sale - and core stations - thoserequired to sell the core products. The proposals in the paper would have resulted in only 294stations being designated core stations. The document produced considerable adverse reactionand when the Regulator published his conclusions he decided that operators should be obligedto maintain the service currently provided although there would be a procedure to allow forchanges in the system provided they could be shown to improve the system for thecustomer.11

For most journeys, including through journeys, passengers will be able to buy both full anddiscounted inter-available tickets, the fares for which will be set by the main operator on aroute. The provision of inter-available tickets will be obligatory except in those cases wherethe Franchising Director considers the benefits of price competition outweigh those of inter-availability. Competing operators may introduce additional non-inter-available fares whichallow passengers to trade flexibility in return for a lower price.

New routing rules are also being considered. The British Rail rule of tickets being sold fortravel between two stations by "any reasonable route" is apparently to be replaced by themore restrictive "any permitted route." The change was proposed because the degree offreedom passengers now have makes it difficult to allocate ticket revenues between the 25privatised train operators. An official list of permitted routes would, it was hoped, avoiddisputes between passengers and ticket inspectors. At present inspectors have a great deal ofdiscretion over whether a passenger is taking a reasonable route but this frequently leads tocomplaints. In future passengers will know at the start of their journey which routes they arepermitted to take. Details are still being worked out.

4. Disputes Committees

The Government announced on 14 January 1996 that it would set up two committees toresolve disputes between the privatised companies in the hope of avoiding costly and timeconsuming legal actions.12 One committee is intended to resolve disputes about track accesscharges and timetables between train operators and Railtrack while the second will considerall other issues including liability for claims. In the past such disputes would have been

10 Department of Transport press notice 2.2.9311 Office of the Rail Regulator Ticket Retailing: A Policy Statement April 199512 Financial Times 15.1.96

resolved internally within British Rail but now there are 25 passenger train operatingcompanies among a total of more than 80 companies providing rail services.

5. Competition

The Government believed the absence of competition in the railway industry was a majorproblem. It wanted competing train companies out bidding each other to provide quicker andcheaper services. In fact franchisees have been assured by the Regulator that new operatorswill not be allowed to compete in the first four years and there will be restrictions until 2002.The Regulator will review the competitive regime in 2001.

The bus industry is now dominated by relatively few large companies and it is possible thatin future years the railways could be the same with perhaps 10 passenger operating companiesrather than the present 25. Any competition issues raised by a rail franchise bid are for theFranchising Director, the Rail Regulator and the Director General of Fair Trading. TheRailways Act 1993 confers on the Rail Regulator the functions of the Director General of FairTrading with respect to monopoly situations or anti-competitive practices relating to thesupply of rail services. Qualifying mergers would be investigated by the OFT under the FairTrading Act 1973.

So far only one franchise has caused the OFT concern and that is the acquisition of MidlandMainline by National Express. This was referred to the MMC on 30 July 1996 not becausethe company already had a train franchise but because it operated express coach services oversome of the same routes as the railway it was acquiring. Brian Wilson MP has already saidthat if it wins the next election, the Labour Party will consider referring Stagecoach to theOFT to investigate the monopoly implications of the company acting as both bus and trainoperator in the same area.13

The Rail Regulator is also required to approve any change of control of a licence holder.

13 Guardian 12.12.95

B. The Franchising Process

A franchise is the right to run specified services within a specified area for a specified periodof time, in return for the right to charge fares and, where appropriate, to receive support fromthe Franchising Director. Service standards are monitored by the Franchising Directorthroughout the duration of the franchise. Franchisees earn revenue primarily from fares andfrom subsidy. They generally lease stations from Railtrack and earn rental income by sub-letting parts of them, for example to retailers. The rights and obligations are specified in afranchise agreement between the Franchising Director and the train operator. Each franchiseis negotiated individually with the Franchising Director. Franchisees have to co-operate incertain central arrangements such as those necessary to provide through-ticketing and revenuesettlement between train operators.

Franchisees' main costs are the track access charges they pay to Railtrack, the costs of leasingstations and rolling stock and of employing staff. Franchisees may do light maintenance workon rolling stock themselves or contract it out to private sector companies. Heavy maintenanceis normally procured for them by the rolling stock leasing companies (ROSCOs) accordingto the contracts between them.

Franchises operate as commercial businesses. Prospective franchisees will include within theirbids either the premium they are prepared to pay for the right to operate services, or the levelof support they estimate they will require. Tenders may also include proposals for newservices or improved facilities.

The principal factors the Franchising Director considers when awarding franchises include thelevel of support bid for, the service commitments offered and the degree of risk accepted bythe prospective franchisee. The Franchising Director has stated that, in negotiating franchises,he wishes to give franchisees as much scope as possible to maximise their return on theoperation of passenger services consistent with a high quality railway system, a good servicefor passengers and value for money for the taxpayer.

1. The Stages of a Franchise

The sale of a franchise has five stages:

pre-qualification;

invitation to tender;

due diligence by potential bidders;

submission of tenders;

assessment of tenders and award of the franchise.

Pre-qualification is a statutory requirement. Under section 26(3) of the Railways Act 1993 theFranchising Director is required to be satisfied before issuing an invitation to tender (ITT) thatthe bidder has an appropriate financial position, managerial competence and is otherwisesuitable to run a franchise. According to the OPRAF pre-qualification document,14 theFranchising Director reserves the right to refuse pre-qualification and is not obliged to giveany reason for such a refusal. Prospective franchisees who meet the pre-qualification criteriaare sent the formal Invitation to Tender (ITT) and associated Information Memorandum.Potential bidders who pre-qualify may participate in a "due diligence" programme includingvisits to the company, meetings with the management and access to data. A shortlist is drawnup by the Franchising Director from those companies who have responded to the ITT andthese companies are invited to submit a formal bid upon which the franchise is awarded. Aswith the pre-qualification bids the Franchising Director reserves the right not to accept atender on the grounds of price or otherwise and without giving any reason for his decision.Once a successful bidder signs the franchise agreement, there are certain legal formalities tobe completed and the franchisee's safety case to be approved before the first train can run.

Section 26(1) of the Railways Act gives the Secretary of State the right to overrule theFranchise Director in the choice of franchisee:

26.--(1) Unless the Secretary of State otherwise directs, the person who is to be the franchiseeunder any franchise agreement shall be selected by the Franchising Director from among thosewho submit tenders in response to an invitation to tender under this section for the right toprovide, or to secure that a wholly owned subsidiary provides, services for the carriage ofpassengers by railway under that franchise agreement.

(2) The Franchising Director shall prepare any such invitation to tender and shall issue thatinvitation to such persons as he may, after consultation with the Regulator, think fit.

(3) The Franchising Director shall not issue an invitation to tender under this section to (orentertain such a tender from) any person unless he is of the opinion that the person has, or islikely by the commencement of the franchise term to have, an appropriate financial positionand managerial competence, and is otherwise a suitable person, to be the franchisee.

The contracts are between the Office of Passenger Rail Franchising and the franchisee. Eachfranchise has a separate contract. The Government in its instructions to the FranchisingDirector said "you are not expected to negotiate uniform franchise agreements."15 Eachfranchise contract is a legal document and if either side breaks the terms of the contract it willbe liable to legal proceedings. The contract could only be terminated with the agreement ofboth parties and if one side withdrew, it would be likely to lead to damages. Even legislationcould be a problem and would involve substantial compensation.

14 OPRAF Passenger Rail Franchising:Pre-qualification Document December 199415 Op cit

The franchises were expected to be for seven years but participants in the franchising processhave criticised the length of the franchises offered as being too short to make any investmentworthwhile and the Franchising Director does now seem to be prepared to consider longeragreements. At the end of the franchise period the service will be available for the FranchisingDirector to pass to another body, either a private company, to British Rail or to a newpublicly owned company. There may be some assets belonging to the former franchisee to benegotiated but the franchise companies own very little other than the right to run a passengerservice over a particular line.

Roger Salmon announced on 14 December 1994 that "Passengers can be assured that I willbe building in safeguards for all existing routes and stations, to maintain network benefits, toregulate fares for commuters, and to assume that franchise operators meet the needs ofpassengers." He described these safeguards as follows:16

"Required Services - a Passenger Service Requirement (PSR) on operators toprovide a defined level of services. This will cover frequency of trains, stationsserved, journey times, first and last trains, weekend services and, wherenecessary to prevent overcrowding, capacity standards. Every route and stationwill be included in the PSR. Operators will be free to run services above thoserequired by the Franchising Director.

Through Tickets - through tickets will continue to be available for alljourneys. As now, passengers will be able to buy an inter-available ticket onmost routes. This extends across a range of fares including full price anddiscount tickets. In future, the Franchising Director will only remove the inter-availability requirement where he considers that there are likely to be greaterbenefits for passengers, such as more choice or lower fares.

Railcards - Young, Senior and Disabled Person Railcards will be mandatory,as will the London Travelcard. Operators have agreed voluntary arrangementsto enable them to continue to provide other Railcards (e.g. Family andNetwork).

Fares Regulation - the Franchising Director will regulate fares for commuterjourneys into London and for some other routes. Permitted fare increases willbe linked to the quality of service provided. PTEs will regulate fares in theirown areas.

Ensuring Franchise Performance - there will be financial incentives foroperators to deliver good quality service. Regular customer satisfaction surveys,independently audited, will be carried out on issues important to passengers.Franchise operators will be required to produce a Passenger's Charter with, asnow, published standards of performance and compensation arrangements".

16 OPRAF news release 14.12.94 p.2

2. Passenger Service Requirements

The Passenger Service Requirement sets out the minimum service levels for train services andis produced by the Franchising Director. Each PSR is specific to the franchise. The draft PSRis for consultation only and appears at about the same time as the pre-qualifying bids areinvited. The final PSR is the one on which the prospective franchisees will base their bids.

In January 1995 Dr. Mawhinney, then Secretary of State, explained how the PSR would work.He spoke of the two different requirements of the rail services: one to vary and developexisting services in response to demand and the other to offer reassurance to passengersthrough a guaranteed service.17 Without the first, the benefits and opportunities offered bythe introduction of private ownership, management and finance would be foregone. Thesecond requirement is needed to ensure the Franchising Director can purchase, on behalf ofpassengers and the taxpayer, the appropriate level of service he judges to be necessary. Thesetwo objectives are reconciled through the PSR. At the time he stressed that the PSRs werenot future timetables. These would be for the operators and Railtrack to develop. The PSRprovided the guaranteed minimum safeguard. Where a service was not commerciallyattractive, the PSR was likely to provide for broadly the existing level of service but wherethe service was commercially attractive, the PSR was likely to be below the existing level togive the operator the opportunity to develop new and varied services within an assuredframework.

The Franchising Director sets out a level of services in the PSR which the franchisee mustoperate. It in effect provides the level of service which the Franchising Director is buying andfor which he will make support payments, if necessary, under the Franchise Agreement. Adistinction is made between the uneconomic services for which the PSR will be very similarto the existing timetable and the commercial routes such as the successful intercity routes.In these cases the Franchising Director does not consider that he should be subsidisingprofitable routes and the PSR is likely to include only a token reference. Franchisees can runextra services according to their commercial judgment and are given the flexibility todetermine detailed timetables in conjunction with Railtrack.

The Franchising Director's publication in January 1995 of his consultation paper on the PSRsfor the first four services to be let to the public sector caused a considerable furore as theminimum requirements were considerably below the service levels currently provided.18

Operators must submit to the Franchising Director details of their proposed timetable. TheFranchising Director will ensure these are compliant with the PSR and will monitor the actualservices run. The PSR is included as part of the franchise agreement. If operators do notdeliver the proper timetable, the Franchising Director may impose penalties or, as a last resort,terminate the franchise agreement.

17 Department of Transport press notice 27.1.95 Speech by Dr. Mawhinney18 OPRAF news release 30.1.95; PQ HC Deb 7.2.95 cc 202-250

3. Income

A franchisee's main sources of income are the subsidy it receives from the Government andthe money it raises from fares.

i Subsidies

In July 1995 the Transport Committee published a report which concluded that privatisationwould cost the taxpayer an additional £500-£700 million p.a. simply to maintain services atthe existing levels.19 In its response the Government said the increased financial support wouldbe systematically reduced through private sector efficiency:20

"The Government does not believe that the situation assumed by the committee, inwhich there is no growth in revenue or reductions in costs, is realistic. Theimprovements in efficiency and choice that will flow from privatisation ... will benefitcustomers through improved services and taxpayers through better value for money."

Subsidy payments for rail services are paid out of sums allocated by the Secretary of Statefor that purpose. Since 1 April 1994 OPRAF has been responsible for making those paymentson behalf of central government.

The Department of Transport's consultation document on franchising stated that the subsidypaid to a franchisee, either an amount or the formula by which it is to be calculated, wouldbe determined in advance for the whole period of the franchise but both grant and serviceagreement may be subject to periodic review.21 There may also be adjustment factors withagreed 'triggers' in the franchise contract terms, for example to take account of changes incosts over which the franchisee has no control.

The intervals at which payments are made from Franchising Authority to franchisee or viceversa will be laid down in the individual franchise contracts (section 29(1) of the RailwaysAct 1993).

The present Government has stated that it will continue to pay subsidy, where necessary, foras long as it is needed to secure the provision of socially necessary services. This promise isnot binding on a new government. A new government could theoretically reduce the totalamount of money it gives OPRAF to support the railways as this is part of its publicexpenditure decision and is not set out in the Railways Act. However, the Franchising Director

19 Transport Committee Railway Finances Fourth Report 1994-95, 5 July 1995 HC 206 1994-9520 Transport Committee Government Observations on the Fourth Report, First Special Report 1995-96, 29

November 1995 - HC 71 1995-9621 Department of Transport The Franchising of Passenger Rail Services October 1992

may not pay out in excess of the Secretary of State's allocation and if he could no longer paythe subsidies agreed under contract with the franchisees, the contracts and PSRs would haveto be renegotiated to reflect the reduced amount of money available. This would not effectthe lease agreements for rolling stock and the Railtrack charges which would continue at theold rate.

Section 29(7) of the Railways Act 1993 makes the Secretary of State ultimately responsible:

"Any sums required by the Franchising Director for the payment of any grant, or for the makingof any other payment, in consequence of any condition or other provision of a franchise agreementshall be paid by the Secretary of State out of money provided by Parliament"

This point was raised in the evidence given by the Mr. Salmon, the Franchising Director, tothe Transport Committee during its hearing on railway finances:22

Mr Hill

293. You expect, Mr. Salmon, to let the firstfranchise bid at the end of 1995. The workingassumption is that this will be a 7-year franchise.You know your budget for 1995 is £1.61 billion,and you expect your budget to be of that order forthe next two years. What assumptions do you makefor the budget for the three, four or five years afterthat, up to the end of the franchise period?

(Mr. Salmon) I will be entering into franchiseagreements which will be long-term commitmentsof the Government. Those commitments will bebased on passenger service requirements which arealso designed for the long-term. They are beingprepared on the basis of instructions from theSecretary of State that he wishes me to base thosePSRs on the existing timetable being run by BritishRail. It is for the Government to provide me withfunding to allow me to discharge those obligations.There are many precedents for the fact that whenthe Government enters into contracts it will be forthem to find the money to honour those obligationsthat it enters into.

294. The fact that we are into a contractsituation with these railway services is the greatdistinguishing factor from past experience where, ofcourse, we know indeed you were kind enough toconcede this yourself in December 1993 when youfirst appeared before us in fact, the experience ofBritish Rail is that funding is highly variable andcan change not merely from a 3-year period in thePES round, but it can actually change at 12 months'notice. But you are absolutely confident that thefunding will be available, at the agreed level, forthe entire duration of the franchising contracts?

(Mr Salmon) As far as I am aware the BritishGovernment has always honoured its contractualobligations.

295. So you are absolutely confident that thepotential private operator will have the money thatthey expect to have over the period of thefranchise?

(Mr Salmon) Yes, the Railways Act providesspecifically that obligations of the FranchisingDirector under franchise agreements are to be metby the Secretary of State out of money voted byParliament.

22 Op cit Volume II pp 126-7

The following PQ gave details of the subsidy arrangements of the eight franchises so far let:23

Rail Franchising

Mr. Chidgey: To ask the Secretary of State forTransport by how much the subsidy requirements ofthe railway franchises which have so far been let fallbelow the claim made by BR for financial supportless any administered profit; and if he will list thereductions for each franchise over the next sevenyears.

Mr. Watts: The table shows the reductions insupport for passenger rail services required by privatesector franchisees compared with the BR budget,excluding

budgeted administered profit. The grant figures forfranchisees include costs associated with thesubstantial additional investment in rail services towhich they are committed. Because the BR figuresexclude administered profit, this comparison makesno allowance for the additional benefit to thetaxpayer of transferring financial risk from the publicto the private sector through franchising.Nonetheless, the figures show that, after an initialincrease, the net financial burden on the taxpayer willfall by nearly £200 million by the seventh year.

£ millionFranchise year

BR budget 1 2 3 4 5 6 7

SWT 65.940 -4.632 -5.275 -7.561 -12.527 -17.189 -22.340 -25.668GW 45.690 15.185 10.943 6.279 0.409 -5.146 -8.180 -10.456ICEC 56.890 9.497 -4.139 -23.157 -42.399 -51.589 -55.092 -56.890MML 10.480 7.001 -3.168 -8.555 -9.696 -11.143 -13.088 -14.888GX -3.930 -0.597 3.930 -3.917 -5.727 -6.551 -7.309 -7.794NSC 93.030 -6.362 -22.449 -43.063 -48.138 -51.356 -56.346 -58.388LTS 30.670 -1.180 -4.064 -6.673 -8.143 -9.523 -10.819 -12.035

£ million

Franchise yearBR budget 1 2 3 4 5 6 7

Chiltem 16.470 0.052 -3.474 -4.613 -7.870 -10.896 -12.348 -13.600

Total 315.240 18.964 -27.696 -91.260 -134.091 -163.393 -185.522 -199.719

The BR budget is the latest available. For GW and SWT it is the revised 1995-96, for the others the preliminary 1996-97.Positive numbers indicate price increases, negative numbers price decreases.The BR budget figure for South West Trains and Great Western refers to the final 1995-96 budget, since these two franchises beganoperations during the financial year 1995-96. The remaining BR budget figures refer to the preliminary 1996-97 budget, which is still subjectto negotiation between the BR Board and the Franchising Director.

ii Fares

Fares are the other main source of income. Directions issued by the Secretary of State to theFranchising Director require him to control fares where he considers it necessary to avoidabuse of market power and to ensure that fares are reasonable. Overall the view of theFranchising Director is that where effective competition is provided by other forms of

23 PQ HC Deb 18.7.96 cc 656-7W

transport, market forces are more efficient than regulation in keeping fares at a reasonablelevel. Where he does decide to regulate, the provisions are contained in the franchiseagreement and he will specify the maximum rate of a fare rise which may take place duringthe term of the franchise.

A joint announcement was made by then Secretary of State, Dr. Mawhinney, and theFranchising Director on 15 May 1995 giving details of the policy on fares regulation. From1 January 1996, increases in capped fares will not be permitted to be more than the RPI fromthe 1995 base price. For the four years from 1 January 1999, the price cap will be RPI minusone. Unless the Franchising Director decides otherwise, the price cap from 1 January 2003will continue to be RPI minus one.

Franchisees may not change the terms and conditions of the statutorily protected YoungPerson's, Senior and Disabled Person's Railcards. The Family Railcard and Network Card willcontinue. Operators cannot withdraw from the latter two schemes without the agreement ofat least one third of the franchisees.

4. Contractual Arrangements

The key feature of the restructured railway industry is that it no longer has a verticallyintegrated structure as was the case prior to 1 April 1994. Many of the elements which makeup a passenger service - rolling stock, track, stations, train operation and a range of otherservices, from catering to car parking for commuters - now involve commercially negotiatedcontracts. The former "commercial" structure of BR has been replaced by a "contractual"structure. Each train operating company will rely on a number of contracts with suppliers of variousservices within the privatised rail industry including:

• The track access agreement with Railtrack gives a TOC the right to run trains onRailtrack's track within the agreed timetable. The track access agreement incorporatesa performing regime which provides incentives to Railtrack to encourage punctualityand reliability of services. It also provides for compensation to be paid to TOCs insome circumstances for the effects of poor performance by Railtrack.

• Where a TOC has day-to-day responsibility for operating a station (a "Station FacilityOwner"), there will be a lease from Railtrack, which owns all stations.

• A TOC will also require access agreements to allow its trains to stop at stationsoperated by other TOCs. When such a station access agreement is granted, theoperator also enters into a collateral agreement with Railtrack. This enables Railtrackand the operator to enforce certain rights and obligations against each other withoutalways having to involve the Station Facility Owner.

• A small number of stations - "independent stations" - are operated directly byRailtrack, and it is Railtrack which will grant station access agreements in these cases.

• A TOC which operates a light maintenance depot will have a depot lease withRailtrack and will enter into depot access agreements with other TOCs who wish touse that depot's maintenance services. Again, a train operator obtaining accessagreement will enter into a collateral agreement with Railtrack.

• Use of rolling stock is obtained through contracts with the ROSCOs. Some flexibilityis provided by the fact that a proportion of the leases will be short-term, but most ofthem will run for the same length of time as the franchise itself. Since ROSCOsmaintain ownership of the rolling stock, they are responsible for heavy maintenance.This may be performed for the ROSCOs under contracts by those TOCs which havethe capacity to carry out such maintenance.

• All TOCs will participate through ATOC (the Association of TOCs) in variousschemes as part of the ticketing and settlement agreement. These cover matters suchas fare setting, fares distribution, through fares and inter-availability, retailing oftickets, ticket brands, discount cards, staff travel and the provision of telephoneenquiry bureaux. These schemes should enable operators to offer network-wideproducts to passengers.

Other contracts will exist between TOCs and the British Rail Board support businessescovering, for example, on board catering, computing and software support services andrailway telephone lines.

5. Conclusion

Details of all the franchising agreements are available to the public via the FranchisingDirector's Register which can be seen at the OPRAF office. In addition the FranchisingDirector has entered on the Register the provisions of the Disabled, Senior, Young Personsand Staff travel schemes.

All train operating companies, including European Passenger Services, are members of theAssociation of Train Operating Companies. Its purpose is two-fold: to ensure the continuationof network benefits such as inter-available ticketing, impartial ticket retailing and railcards,and to act as a trade association, promoting the rail network and lobbying.

The first seven franchise awards can be summarised as follows:24

The first seven franchise awards

Franchise TOC Franchiselength (years)

Subsidyyear one

Subsidyfinal year

Averate rate ofsubsidty cut pa

South WestTrains

Stagecoach 7 £54.7m £40.3m £2m

Great Western Management 10 £53.2 £38.2 £2.1m

InterCity EastCoast

Sea Containers 7 £64.6m 0 £9.2m

GatwickExpress

NationalExpress Group

15 -£4.6m -£22.6m n/a

Network SouthCentral

CGEA 7 £85.3m £34.6m £7.2m

Midland Main NationalExpress Group

10 £16.5m -£10m n/a

London,Tilbury andSouthend

Prism 15 £29.5m £11.2m £1.2m

Note: Negative figures indicate a premium paid by the operator to OPRAF; Great Western final yearsubsidy is for year seven

The National Audit Office is investigating the first two franchises.

24 Local Transport Today 23.5.96 "New hands on the controls - but where will the private sector take the

railways?"

C. Opposition Parties' Policies

The Labour Party

The aim of the Labour Party is to "encourage more intensive use of rail by both passengersand freight, on a system which is comfortable, affordable and safe, and which is fullyintegrated both across the network and with other transport modes."25 It is not against theinvolvement of private capital in the railways and will encourage partnerships between publicenterprise and the private industry to improve the transport system. It considers, however, thatthe current privatised railway will cost more to run, has led to decreasing investment since1992/93 and a collapse in orders for rolling stock and will do nothing to encourage futureinvestment.26 Furthermore the break up of the network has led to a costly internal market, theerosion of through ticketing and the undermining of train connections.

The Labour Party has spelt out its commitment to a "publicly owned and publicly accountablerailway." At the 1995 Labour Party Conference Tony Blair said:27

"This nation needs a proper national integrated transport system that serves theneeds of the people and safeguards the environment. And we should sit downas a country and plan it. Not wait for the free-market to build it - but plan ittogether.

Now let me make one thing clear. I don't give blank cheques in any area ofpolicy, including this. No matter what the pressures.

But to anyone thinking of grabbing our railways, built up over the years, sothey can make a quick profit as our network is broken up and sold off I saythis: There will be a publicly owned and publicly accountable railway systemunder a Labour government.

And we will save the hundreds of millions of pounds still being spent onselling our railways to upgrade our service and modernise our lines."

The policy regarding the franchises for the passenger services was set out recently by BrianWilson. He said that when Labour come to office there would be no extension of franchiseswhich have been let and the franchising process would cease at once. He wrote:28

We will not break legally binding contracts which have been entered into. Neither will we come into gov-ernment waving a chequebook and offering to buy them out. That would only succeed in guaranteeing

25 Labour Party Consensus for change - Labour's transport strategy for the 21st century June 199626 Labour Party press release 8.1.9627 3 October 1995 28 Guardian 12.12.95 "Perils of riding Stagecoach"

the franchisees a no-lose bet, at the expense of a substantial spending commitment. However, we willmost certainly enforce the terms of the franchises in a way which the Tories will not. To facilitate thisprocess, the Office of Passenger Rail Franchising will be abolished, since it is an unnecessary piece ofbureaucracy within an integrated railway.

Until the Railways Act can be amended, the Franchising Director will remain, but under the aegis of theBritish Railways Board. There will be no question of franchisees coming back to him either to obtainmore money or to achieve derogations on fares or the levels of service.

As we have told the potential franchisees, we will lay stress on the absolute priority of safety and on theneeds of passengers and staff. Since notice is being given in advice of our detailed approach, there willof course be no question of compensation if operators fail to meet these conditions, and pull out.

This approach represents a sensible balance between our political commitment to restoring an integratedrailway and the realities we will inherit. If any franchisee can live with these terms, then so be it. If theycannot, then the services will revert sooner than otherwise to the main railway network.

In Consensus for Change reference is made to the need for greater public accountability forpublic subsidy. Train operating companies are dependent on high levels of public subsidybecause of the high charges Railtrack sets for the use of the track, making it impossible forrail to compete with roads on an equal basis. Labour would therefore reorganise the subsidyregime and would ask the Rail Regulator to review the current arrangements. In Holland andSweden the railway subsidy is put into the infrastructure, so that train operating companiesare profitable. A re-routing of the subsidy towards the infrastructure would create a greatertransparency, enable government to reach an agreement with Railtrack on the use of thesubsidy and would also reduce the marginal costs of enhancing rail use by passengers.

The Liberal Democrats

The Liberal Democrats published a policy paper, Transporting People, Tackling Pollution,29inwhich they proposed a smaller number of regional companies rather than the present 25passenger companies. These would be responsible for all aspects of service delivery in theirregion including timetabling, signal control, station management and day to day trackmaintenance. As far as the franchises were concerned it was the influence and control whichwas important, not ownership. They propose to:

• Seek to alter the scope and specification of franchises, by legislation if necessary, toachieve our wider objectives.

• Design franchises to secure a steady growth in the proportion of passenger andfreight trips made by rail in line with nationally agreed targets. This would encouragefranchisees to invest in all aspects of the service.

29 Liberal Democrats policy paper 15 September 1995

II The Franchising Programme

This section of the paper sets out chronologically what has happened to the franchisingprocess since the announcement in December 1994 of the pre-qualification bids for the firsteight companies.

14 December 1994. The Franchising Director published details of the pre-qualificationprocess for the first eight franchises to be let (rather more than the sixannounced the previous year):30

- Gatwick Express- Great Western- InterCity East Coast- LTS Rail- Midland Main Line- Network SouthCentral- ScotRail- South West Trains

He also let it be known that he would consider letting InterCity West Coast but as there weremajor problems associated with the work to be done on the track, he wanted to hear first ifthere was any interest expressed.

31 January 1995. Draft PSRs for Gatwick Express, Great Western, South West and LTSwere published for consultation, mainly with the consultativecommittees and the local authorities.

37 organisations applied to pre-qualify for this first group and many applicants were interestedin more than one franchise, taking the total number of applications to 160. Under section 145of the Railways Act 1993 the identity of individual applicants are not disclosed for reasonsof commercial confidentiality.31 Nor is the number of pre-qualifiers for each franchise given.BR was not considered as a bidder for any company in this group.

16 May 1995. The details of the final PSRs setting out the guaranteed service levelsexpected were issued for Great Western, South West Trains and LTSRail. The next day the first three Invitations to Tender (ITTs) wereissued for these companies.32

At the same time draft PSRs were issued for InterCity East Coast,Midland Main Line, Gatwick Express Limited, Network SouthCentraland ScotRail.

30 OPRAF press release, 14.12.9431 PQ HC Deb 23.3.95 c 318 w32 OPRAF press release 17.5.95

11 September 1995. The Franchising Director notified those who had been shortlisted forGreat Western, South West Trains and LTS Rail and asked for finalbids by 27 October.

No official announcement was made but according to newspaper reports33 the bidders forSouth West were an MBO team, Stagecoach, Sea Containers and National Express; for LTSRail they were an MBO team, Stagecoach, Prism and GB Railways; and for Great Westernthe bidders were an MBO team, Stagecoach, Sea Containers and Resurgence Railways. SeaContainers apparently withdrew from the process, saying the current plans were unworkableand that longer leases were needed to justify capital investment.34

14 September 1995. Final PSRs were announced for Network SouthCentral, Midland MainLine, InterCity East Coast, Gatwick Express and ScotRail.

19 September 1995. Draft PSRs issued for:

- Chiltern - South Eastern.

26 September 1995. ITTs issued for InterCity East Coast, Midland Main Line, GatwickExpress and Network SouthCentral. The ITT for Scotrail was to bedelayed until 1996.

3 October 1995. Pre-qualification documents issued for South Eastern and Chiltern.

15 November 1995. It was announced that 16 organisations had applied to pre-qualify forthe South Eastern and Chiltern passenger franchises. Some areinterested in both companies resulting in a total number of applicationsof 25.

19 December 1995. It was announced the franchise to run South West Trains had beenawarded to Stagecoach Holdings PLC.

20 December 1995. The Franchises for Great Western and LTS Rail were awarded toGreat Western Holdings Ltd and Enterprise Rail Ltd respectively,both management buy-outs.

33 For example, Financial Times 5.10.95 "Ready to step into the Fat Controller's shoes"34 Financial Times 15.11.95 "Sea Containers out of rail franchise race"

16 January 1996. The Franchising Director notified those who had been shortlisted forIntercity East Coast, Midland Main Line, Gatwick Express andNetwork South Central and final tenders were requested by 1 March.He also said he was prepared to consider 15 year bids if they offeredgood value for money. This was because of the market reaction to theGatwick bid but he said bidders of the other three franchises wouldhave the same opportunity to submit proposals for longer termfranchises on the same value for money basis.

The newspapers report that four companies have been shortlisted for InterCity East Coastincluding Stagecoach, National Express, Sea Containers and Wenfordbray, a management-employee group; four groups have been shortlisted for Midland Main Line including NationalExpress, Prism and the MBO, Genesis 125; three companies have been shortlisted for GatwickExpress including National Express, Prism and the MBO Relair but possibly not Virgin; andbids for Network SouthCentral include National Express and one from Stagecoach who hasformed a joint venture in conjunction with the management, Capital Coach Railways.35

However it should be emphasised that these are only rumours and the final bids need not besubmitted until 1 March.

22 January 1996 Final PSR issued for Chiltern

23 January 1996 Pre-qualification documents issued for:

- Cardiff Railways - South Wales and West

30 January 1996 ITT issued for Chiltern

3 February 1996 Franchise for LTS Rail withdrawn from Enterprise Rail Ltd, pendingan inquiry into ticketing irregularities. It was announced on 8 Februarythat the franchise would not be proceeded with. Previously shortlistedbidders were invited to re-tender.

4 February 1996 Privatised train services start running on Great Western and South WestTrains.

22 February 1996 Pre-qualification documents issued for:

- Anglia Railways- Thames Trains

35 Daily Telegraph 17.1.96 "Stagecoach and Virgin on rail shortlist"; Guardian 18.1.96 "Repeat bids for next

rail routes"

23 February 1996 Draft PSRs issued for South Wales & West and Cardiff Railway. FinalPSRs published 26 June.

27 March 1996 ITTs issued for South Wales and West and Cardiff Railways

29 March 1996 It was announced that the franchise to operate the InterCity EastCoast services between London and Scotland had been awarded toGreat Northern Rail Co. Ltd (GNR) , a subsidiary of Sea ContainersLtd. The new company took over on 28 April.

On the same day draft PSRs were published for the Island Line (finalPSR issued 23 July) and Anglia (final PSR issued 10 July).

3 April 1996 It was announced that the franchise to operate the Gatwick Expresshad been awarded to the National Express Group plc. The newcompany took over on 28 April.

12 April 1996 The franchise to operate Network SouthCentral was awarded toLondon & South Coast Ltd, a wholly owned subsidiary of the Frenchbased CGEA Group.

17 April 1996 Companies shortlisted for Chilton and South Eastern were asked forfinal bids by 23 May and 13 June respectively.

22 April 1996 The franchise for Midland Main Line was awarded to NationalExpress Group plc. This is NEG's second purchase.

25 April 1996 Pre-qualification documents issued for CrossCountry, Great Eastern,Merseyrail, Thameslink, West Anglia Great Northern, ScotRail andIsland Line.

91 bids were submitted for these seven franchises from 28 organisations and there wereapparently at least ten for every franchise.

9 May 1996 The franchise for LTS Rail Ltd is awarded to Prism Rail plc.

10 June 1996 Draft PSRs published for Thameslink, Merseyrail

11 June 1996 Pre-qualification documents issued for the final five passengerfranchises - Central trains, InterCity West Coast, North LondonRailways, North West Regional Railways and Regional Railways NorthEast.

18 organisations have made a total of 52 applications to pre-qualify for these.

25 June 1996 The franchise to operate the Chiltern Railway Co Ltd is awarded toM40 Trains Ltd .

26 June 1996 ITTs issued for Anglia and Island Line

2 July 1996 Draft PSR issued for West Anglia Great Northern

24 July 1996 ITT issued for Great Eastern Railway

6 August 1996 ITT issued for West Anglia Great Northern

III The Train Operating Companies

This section gives details of the individual train operating companies and the various stageswhich they have reached in the franchising process.

Anglia Railways

Anglia Railways operates InterCity passenger rail services between London Liverpool Streetand Ipswich, Norwich and Harwich International Port; and local rail services betweenNorwich and Cromer, Sheringham, Great Yarmouth and Lowestoft, between Ipswich and BurySt Edmunds, Cambridge, Peterborough, Felixstowe and Lowestoft and between Peterboroughand Harwich International Port. Passenger revenue for the year to 31 March 1996 was £38 million and the company employed731 people.

Vested 23.7.95Draft PSR issued 29.3.96; final PSR 10.7.96Pre-qualifying bids invited 22.2.96; ITT issued 26.6.96

Cardiff Railway

Cardiff Railway operates passenger rail services over 86 routes principally between Cardiffand the valleys to the north and Barry and Penarth to the south. Whilst the company is thesole provider of passenger train services in its area, it faces significant off rail competitionfrom private car and bus travel. The majority of its rolling stock is between eight and tenyears old.

Passenger revenue in 1994/95 was £5.7 million and the company employed 315 staff on 6January 1996.

Vested 28.5.95Draft PSR 23.2.96; Final PSR 26.6.96PQD issued 23.1.96; ITT issued 27.3.96

Central Trains

Central Trains operates a variety of passenger services covering central England and extendinginto Wales and East Anglia. Inter-urban services extend from Birmingham to Nottingham,Cardiff, Aberystwyth, Shrewsbury, Liverpool and Cambridge, and from Nottingham toBirmingham, Cardiff, Sheffield, Liverpool and Norwich. It also operates services supportedby, and to the specification of, the West Midlands PTE (Centro). In addition Central Trainsprovides services to Nottinghamshire County Council and Leicestershire County Council.Much of the route mileage over which Central Trains operates is also used by one or otherpassenger train operators. In addition some services run for all or part of their services on

the West Coast Main Line and are likely to be affected by the proposed modernisation of thatroute.

Passenger revenue to 31 March 1995 was £60 million and at 27 April 1996 it employed 2,639staff.

Vested 11.95Draft PSR to be issuedPQD issued 11.6.96

Chiltern Railway Company

The company principally operates services between Marylebone and High Wycombe, Banburyand Birmingham Snow Hill and between Marylebone and Aylesbury. In December 1995Chiltern was awarded a Chartermark for excellence in the provision of public services. Majorinvestment in upgrading signalling and stations and in new rolling stock was completed in1992. Its primary source of passenger revenue is provided by routes serving the commutertowns in the M40 corridor. As at 24 September 1995, Chiltern's rolling stock consisted of amodern fleet of diesel multiple units, all of which were under five years old and equippedwith driver only operation.

Passenger revenue for 1994/95 was £22 million and the company employs around 360 staff.

Vested 30.4.95Draft PSR issued 19.9.95; final PSR issued 22.1.96PQD invited 3.10.95; ITT issued 30.1.96Successful bidder announced 25.6.96New service commenced 22.7.96

The passenger rail franchise to operate services between London Marylebone and Birmingham(Snow Hill), currently operated by The Chiltern Railway Co Ltd was awarded to M40 TrainsLimited , a management buy out group with backing from 3i and John Laing.

The franchise has been let for a seven year term. M40 Trains has committed to operate atleast the current number of train services each year throughout the life of the franchise. Inaddition, it has committed to ordering 12 new 100 mph diesel multiple unit vehicles withinone month of the franchise commencement for deployment on new Marylebone-Birminghamexpress services. Together with committed infrastructure improvements, it is anticipated thatthese services will achieve a Marylebone-Birmingham journey time of less than two hours.

Other service and operational enhancements include:

• additional, accelerated, services between Aylesbury and Marylebone via Amershamin both the peaks;

• through services between Aylesbury and Marylebone via Amersham on Sundays;

• additional services between Marylebone and Birmingham on Sundays;

• investment of £1 million in station improvements, including 300 additional car parkingspaces, with CCTV at entrances to the expanded car parks and the installation atMarylebone of automatic ticket barriers;

• feasibility studies for the redevelopment of High Wycombe station and forinfrastructure improvements at Haddenham & Thame Parkway station;

• improvements to Passenger's Charter.

M40 Trains will receive from the Franchising Director support, in current prices, of £16.5min the first year declining to £2.9m in 2003. This represents an average of £8.9m per annumover the life of the franchise. The provisional claim from British Rail for the year 1996/7 is£18.6m including an administered profit of £2.1m.36

CrossCountry Trains

CrossCountry operates passenger rail services which are branded as InterCity or Express andwhich link a number of cities and other destinations in England, Scotland and Wales. Thehub of CrossCountry's route network is Birmingham, with frequent services operating toManchester, Sheffield, Reading and Bristol. Some trains extend to Glasgow, Edinburgh andAberdeen in the North, and to Brighton, Bournemouth, Swansea and Penzance in the Southand West. Within its route network, CrossCountry operates a number of long distancethrough trains, including services from Glasgow to Bournemouth, a distance of over 470miles, and from Dundee to Penzance, a distance of over 700 miles.

CrossCountry's route network serves over 100 stations. CrossCountry offers the opportunityto travel directly between a number of regional centres without the necessity of changingtrains, or stations, in London. Almost all of the rail network used by CrossCountry is alsoused by one or more passenger train operators.

Passenger revenue to 31 March 1995 was £102 million. As at 31 March 1996, the companyemployed 843 staff.

Gatwick Express

Gatwick Express operates a frequent, non-stop, passenger rail service on the electrified 27mile route between London Victoria and Gatwick Airport stations. With its relatively simpleoperational structure, Gatwick Express is the only rail operator currently offering a non-stopdaytime service at 15 minute intervals between central London and Gatwick Airport and hasover 80% of the passenger rail traffic on this route. Most of Gatwick Express' customers are

36 OPRAF news release 25.6. 96 "More new trains and extra services for Chiltern"

air travellers and prospects are therefore sensitive to Gatwick Airport volume changes. Itfaces competition from Network South Central and Thameslink.

Passenger revenue for 1994/95 was £27.2 million and the company employs some 311 staff.

Vested 1.4.94Draft PSR issued 16.5.95; final PSR issued 14.9.95Pre-qualifying bids invited 14.12.94; ITTs issued 26.9.95Successful bidder announced 3.4.96New service started 28.4.96

The passenger rail franchise to operate the Gatwick Express service between London Victoriaand Gatwick Airport was awarded to the National Express Group PLC (NEG), the bus andcoach operating group.

NEG plans to introduce a completely new fleet of rolling stock by 1999. To enable this, thefranchise has been let for 15 years subject to the new rolling stock being procured andagreement reached with Railtrack on extending track access rights. If these terms are not metwithin the first 18 months of the franchise it will revert to the standard seven year term withNational Express committed to refurbishing the existing train fleet.

NEG promises to provide at least the present level of service for the duration of the franchise,and has pledged the following service enhancements and improvements:

• Additional early, late and night services to be introduced in 1997. Thisincludes additional services to ensure a 15-minute frequency from 5 am tomidnight, and an hourly service throughout the night for a trial period of ayear;

• Improved Passenger's Charter;

• Enhanced customer service with more onboard staff.

NEG plan to introduce on-board check-in facilities for airline passengers in Club Class andto spend £100,000 per year on staff training with a view to making the level of servicecomparable to that provided by the airlines. Special attention will be paid to the needs ofoverseas visitors.

As part of the deal, NEG will pay to the Franchising Director a premium (in current prices)of £4.6 million in the first year increasing to £22.6 million in 2010/11. This represents anaverage of £13.5 million (in current prices) over the life of the franchise. A provisionalbudgeted profit of £3.9 million is forecast for Gatwick Express by British Rail for 1996/97.37

37 OPRAF news release 3.4.96 "New rolling stock planned on subsidy-free Gatwick franchise"

Great Eastern

Great Eastern Railway principally operates passenger rail services between London LiverpoolStreet and Gidea Park, Shenfield, Southend Victoria, Southminster, Braintree, Clacton-on-Seaand Ipswich. There are local services to Upminster, Sudbury, Walton-on-Naze and Harwich.

There are three principal service flows from London Liverpool Street within the Great EasternRailway rail network: the inner suburban service to Shenfield; the Southend Victoria line andthe "main line" service which serves Chelmsford and Colchester.

Passenger revenue to 31 March 1995 was £109 million. As at 31 March 1996, the companyemployed 1,423 staff.

Vested 11.95Draft PSR to be issuedPQD issued 25.4.96; ITT issued 24.7.96

Great Western Trains

Great Western Trains operates passenger rail services principally between London Paddingtonand South Wales, Avon, the West of England and the Cotswolds. Great Western's keystrengths include access to a fast corridor into London and a balanced mix of leisure and non-leisure passengers. Journeys to and from London represent the largest element of GreatWestern's passenger revenue.

Total revenue in 1995/96 was budgeted to be some £227 million and the company employs2,900 staff.

Vested 18.12.94Draft PSR issued 31.1.95; final PSR issued 16.5.95.Pre-qualifying bids invited 14.12.94; ITTs invited 17.5.95.Successful bidder announced 20.12.95.New service started 4.2.96.

The Great Western franchise was won by Great Western Holdings Ltd. Great WesternManagement and employees will own 51% of the voting shares. They are backed by WestCountry-based bus operator FirstBus, venture capitalist 3i and mezzanine capital funds wereprovided by Intermediate Capital Group (ICG) and The Royal Bank of Scotland.

In addition to planning to run at least the current number of services and reducing journeytimes, Great Western Holdings Ltd is committed to the following service enhancements andimprovements:

* Refurbished rolling stock;

* Co-ordinated links with local bus operators;

* An improved Passenger's Charter.

The franchise will run for 10 years subject to the operator reaching an agreement with theFranchising Director on an improvement and investment plan within two years.

This will provide additionally:

* Increased service frequencies including running half-hourly services to Bristol TempleMeads and Cardiff throughout the day;

* Investment to produce a more flexible rolling stock fleet;

* OPRAF grant saving of at least a further £3 million from the year 2000 compared withthe seven years franchise period.

Should agreement not be reached, the franchise will run for the standard seven years.

For the standard seven year term, the Franchising Director will provide support of £53.2m inthe first year, falling to £38.2m in 2002/3. This is an average subsidy requirement of £44.8mcompared with support to BR of £61.8m in 1995/96 (including a budgeted profit of £14.5m) - all figures in current prices.38

InterCity East C oast

InterCity East Coast operates passenger rail services between London, parts of the EastMidlands and parts of East Anglia, Yorkshire, the North East of England and Scotland. Itprovides a fast, frequent, high quality service, offering direct centre to centre access betweenLondon and other major cities. Covering a network of 920 route miles, ICEC has a balancedmix of leisure and non-leisure travellers, with a large catchment area which includescommercial centres and tourist destinations. Substantial investment has been made over thelast 10 to 15 years to acquire modern rolling stock and to electrify routes from London toLeeds and to Edinburgh and Glasgow.

One of ICEC's key strengths is the provision of services by High Speed Trains and a modernfleet of 1C225 trains. The fleet is maintained at 3 principal depots.

Passenger revenue for 1994/95 was £205.9 million. The company employs some 2,900 staff.

Vested 1.4.95.Draft PSR issued 16.5.95; final PSR issued 14.9.95.Pre-qualifying bids invited 14.12.94; ITT invited 26.9.95.Franchise awarded 29.3.96New service commenced 28.4.96

The passenger rail franchise to operate the InterCity East Coast (ICEC) services betweenLondon and Scotland was awarded for seven years to Great Northern Rail Co Ltd (GNR),a subsidiary of Sea Containers Ltd.

38 OPRAF news release 20.12.95

It is anticipated that, by the end of the franchise term, ICEC will be transformed from aheavily subsidised company to a private one no longer dependent on financial support fromthe taxpayer.

In addition to running the current train mileage, for at least the next two years andguaranteeing high frequencies to key destinations for the franchise term, GNR has committedto invest over £17 million on additional service enhancements and improvements whichinclude:

• Refurbishing and improving the performance of Rolling Stock;

• Station improvements, including passenger security measures, improved access forpassengers and passenger lounges;

• Upgraded facilities for business class travellers;

• An improved Passenger's Charter.

GNR will receive support of £64.6 million in support in the first year declining to zero in2002/03. This represents an average of £21.2 million at current prices over the life of thefranchise. The provisional claim from BR for 1996/97 is £76.25 million including anadministered profit of £19.36 million.

InterCity West C oast

InterCity West Coast operates passenger rail services principally between London Euston andthe West Midlands, north Wales, north west England and Scotland. The route is fullyelectrified except for the line between Crewe and Holyhead. Railtrack has indicated that itis in the process of developing a major programme of renewal of the core infrastructure ofthe route, much of which is nearing the end of its economical life.

InterCity West Coast serves primarily the leisure and business markets. It competes betweenLondon and Motherwell and London and Glasgow with InterCity East Coast; it also competeson certain other routes with other TOCs such as CrossCountry Trains, Chiltern Railway andNorth London Railways.

Passenger revenue for the year ending 31 March 1995 was £216 million and at 27 April 1996it employed 3,880 staff.

Vested 28.4.95.PQD issued 11.6.96

On 14 December 1994 when the Franchising Director issued the PQDs for the first eight railfranchises, he added that he was "minded" to invite tenders in 1995 for the InterCity WestCoast franchise. However franchising this route has been complicated by the concurrentmodernisation of the West Coast Mail Line proposed by Railtrack. The franchise thereforediffers from the other franchises that are being offered in that the track will be required to becomprehensively modernised during the life of the franchise. The Franchising Director

therefore hoped to invite expressions of interest from potential bidders including proposals forinteraction with the modernisation programme, perhaps as part of a longer franchise. Lackof response meant the sale was deferred for a year.39 A PQD was eventually issued with thelast batch of companies on 11 June 1996.

Island Line

The Island Line operates an 8.5 mile long railway on the Isle of Wight. It links Shanklin onthe south east side of the island with Ryde Esplanade and Ryde Pierhead. Connections withthe mainland rail network are provided via ferry links to Portsmouth. Exceptionally the linewill be franchised on a vertically integrated basis. Railtrack has leased the entire railwayinfrastructure for 25 years from 1 April 1994 to Island Rail who will operate the railway andhave certain responsibilities for the maintenance of the infrastructure. Because of the specialnature of the Island Line business, its sale is being structured differently from otherfranchises. Bidders must submit tenders for a 5 year period but are being encouraged to applyfor a longer term of up to 15 years.

Passenger revenue for the year to 31 March 1996 was £727,000 and it employed 44 staff.

Vested 11.95Draft PSR 29.3.96; final PSR 23.7.96Pre-qualifying documents issued 25.4.96; ITT issued 26.6.96Final bids due 16.8.96

LTS Rail

LTS Rail operates passenger rail services on compact and predominantly self-contained routesto the east of London. It provides a frequent service for London commuters on its routes inthe morning and evening peak periods and a regular off-peak service to its dedicated Londonterminal at Fenchurch Street.

Approximately 75% of revenue is derived from the sale of season tickets. It also has theopportunity to benefit from a major modernisation programme of signalling equipment andrelated infrastructure which is nearing completion.

Total revenue in 1995/96 was some £54 million. The company employs approximately 750staff.

Vested 18.12.94.Draft PSR issued 31.1.95; final PSR issued 16.5.95.Pre-qualifying bids invited 14.12.95; ITTs invited 17.5.95.Successful bidder announced 20.12.95. The franchise was won by Enterprise Rail Ltd., themanagement and employee buyout team, backed by 3i and Gresham Trust. The agreement wassuspended on 3 February, the day before Enterprise Rail was due to take over, pending aninvestigation into some apparent ticketing irregularities.

39 Guardian 24.8.95 "West Coast rail sell-off stalls"

The Franchising Director announced 8.2.96 that it would be re-tendered to previouslyshortlisted bidders. New ITTs issued 26.2.96.New successful bidder announced 26.4.96New service commenced 26.5.96

The passenger rail franchise operated by LTS Rail was been awarded to Prism Rail PLC .Prism Rail PLC was formed specifically to pursue the opportunities afforded by railprivatisation. Its directors and founder investors have all previously worked in seniorpositions within the bus industry.

The franchise has been let for fifteen years subject to the procurement of new rolling stock,otherwise it will revert to a seven year term.

In addition to running the current train mileage in the first year and at least 95% for the nextthree years, Prism is to invest, at current prices, at least £14m on station improvements overthe franchise term. It has also committed to the following service enhancements:

• new rolling stock to replace the existing class 310 and class 312 trains, with the newequipment delivered by November 1999, subject to finalisation of procurementarrangements. The class 302s are expected to be replaced by class 317 sliding door trains(acquired from WAGN) within the next twelve months;

• a new station at West Ham to provide a new interchange with London Underground'sDistrict Line, the new Jubilee Line Extension and North London Railways' services, byDecember 1999 subject to finalisation of construction costs;

• higher Passenger's Charter standards for train reliability, rising from 88% to 90% fromApril 1997 and increasing to 92% from April 1998, and higher standards for punctuality,rising from 98% to 98.5% from April 1997 and increasing to 99% in April 1998.

Prism will receive from the Franchising Director support, in current prices, of £29.5m in thefirst year declining to £11.2m in 2010/11. This represents an average of £18.4m per annumover the life of the franchise. The provisional claim from British Rail for the year 1996/7 is£34.6m including an administered profit of £3.2m.40

Merseyrail Electrics

Merseyrail Electrics operates passenger rail services between Liverpool and Southport,Ormskirk, Kirkby, Hunts Cross, New Brighton, West Kirby, Chester and Ellesmere Port. Thecentral part of the route network on which Merseyrail Electrics services operate isunderground with four underground stations serving central Liverpool, a tunnel under theRiver Mersey and a further underground station in Birkenhead. Over 780 train services areoperated on weekdays.

The greater part of the services (approximately 85 per cent. of train miles) are supported by,and operate to the specification of, Merseyside Passenger Transport Executive

40 OPRAF news release 9.5.96 "New rolling stick and station improvements"

("Merseytravel"). Under an arrangement with Merseytravel, inter-modal tickets are sold atstations and, together with Merseytravel concessionary passes, are accepted on bus, ferry andtrain services within the Merseytravel area.

Merseyrail Electrics is the sole provider of passenger train services between stations on therail network used by it.

Vested 12.95Draft PSR published 10.6.96PQD issued 25.4.96

Midland Main Line

Midland Mail Line provides InterCity passenger rail services on a simple and relatively self-contained network principally between South Yorkshire, the East Midlands and London St.Pancras. A large proportion of MML's passenger revenue is derived from customers whoseoutward journey is from South Yorkshire or the East Midlands to London St. Pancras, acomplication for a franchisee as St. Pancras is to be subject to considerable building work tomake it an international terminus. It serves a diverse customer base, with a significantproportion of business travellers. MML's other strengths include its fast, frequent, highquality service and its fleet of High Speed Trains.

Passenger revenue for 1994/95 was £58.5 million. A further £23.8 million of revenue camefrom its two train maintenance depots in Derby and Leeds. MML employs around 1,100staff.

Vested 1.4.95Draft PSR issued 16.5.95; final PSR issued 14.9.95.Pre-qualifying bids invited 14.12.94; ITT issued 26.9.95.Franchise awarded 22.4.96

The passenger rail franchise to operate the Midland Main Line, which runs InterCity servicesbetween South Yorkshire, the East Midlands and London, was awarded to National ExpressGroup PLC (NEG). The franchise will last for ten years subject to the delivery of substantialservice enhancements and the provision of additional rolling stock. Otherwise it reverts toa standard seven year term.

By the fourth year, support payments will cease, and NEG will start making increasingpremium payments to the Franchising Director.

NEG plans broadly to maintain the present level of services for the first three years to 1999.In addition, it has committed, in the ten year deal, to introducing:

• a new weekday half-hourly stopping service between London (St Pancras) andLoughborough, with alternate services to Nottingham and Derby

• improved fast services from St Pancras to Sheffield, Leicester, Derby and Nottingham

• additional rolling stock to provide the extra services

NEG will also undertake:

• to pursue the development of an East Midlands Parkway station north of Loughborough

• refurbishment of the existing High Speed Train rolling stock

• a programme of station improvements, including extra security measures and upgradedpassenger lounges

NEG will receive from the Franchising Director support of £16.5 million in the first yearreversing to a premium payment of £10 million in 2006. This represents an average paymentto the Franchising Director of £1 million a year over the life of the franchise. £17.13 millionis budgeted for support to British Rail for operating the service in 1996/97, including anadministered profit of £7 million.

This is NEG's second purchase of a train operating company but the competition concern isover the fact that NEG also operates coach services to some of the destinations served byMML. On 30 July 1996 the acquisition was referred by the President of the Board of Trade,on the advice of the OFT, to the MMC under the Fair Trading Act 1973. The report is dueby 22 November. It had been announced on 27 June that it would be referred to the MMCunless NEG gave undertakings to remove the competition concerns arising from theacquisition of the MML franchise. The OFT had asked National Express to end coachservices between London and Derby, Leicester, Nottingham, Chesterfield and Sheffield andto assist new operators by including their services in its national coach timetables.

National Express argued that withdrawing services might reduce passenger choice becausethere was no guarantee that new operators would enter the market. Nor did it want to endorserival services by promoting them in its timetables. National Express offered to limit bus andcoach fare increases and to maintain coach service levels. It also offered to pay for anindependent auditor to report to the OFT. However Ian Lang thought these proposals "wereunlikely to address the competition concerns"41 Andrew Smith for the Labour Partywelcomed the decision saying there was a risk of creating a transport monopoly that couldjeopardise consumer choice"42

Network SouthCentral

Network SouthCentral comprises a mix of suburban and mainline routes to the south ofLondon, with its principal markets comprising South London, Surrey and East and WestSussex. It also serves parts of Hampshire, Dorset and Kent. NSC has a diversified passengerbase with significant ticket sales to each of the commuter, business and leisure markets; thearea it serves has a number of commercial centres and popular tourist attractions, and it has

41 DTI press notice 30.7.96 "Ian Lang refers National Express Group/ Midland Main Line to MMC"42 Financial Times 31.6.96 "Rail takeover referred to the MMC"

the opportunity to grow its business using existing off-peak capacity. NSC benefits fromoperational flexibility, due to its access to three London termini, and a diversified fleet mix.It also benefits from a wide range of journey opportunities through interfaces with othertransport operators, including London Underground, airlines at Gatwick Airport and ferryservices.

Passenger revenue for 1994/95 was £157.3 million. NSC employs some 3,095 staff.

Vested 1.4.95Draft PSR issued 16.5.95; final PSR issued 14.9.95Pre-qualifying bids invited 14.12.94; ITTs invited 26.9.95Franchise awarded 12.4.96New service commenced 26.5.96

A seven year franchise to operate Network SouthCentral (NSC) was awarded to London &South Coast Limited (L&SC), a wholly owned subsidiary of the French based CGEA Group.

L&SC plan to attract more passengers by maintaining the present levels of services, byintroducing new and increased services in selected areas and improving punctuality. Inaddition, during the first three years, they have said they will invest £10 million to improvestations and trains.

Passengers on L&SC can now look forward to:

• New off peak and Sunday services for South London;

• Upgraded, faster services between London and Brighton;

• Significantly improved Passenger's Charter punctuality standards:

• Station improvements, including better security, lighting and information systems.

L&SC will receive from the Franchising Director support (in current prices) of £85.3 millionin the first year declining to £34.6 million in 2002/3. This represents an average of £51.4million per annum (in current prices) over the life of the franchise. The provisional claimfrom British Rail for 96/97 (subject to review) is £106.28 million, including an administeredprofit of £13.25 million.

The CGEA Group is one of Europe's foremost private rail operators and the second largestprivate sector passenger transport operator, with expertise in integrating and managing allforms of public transport. CGEA is part of the Generale Des Eaux Group of companies.

North London Railways

North London Railways operates a number of suburban passenger rail services. The principalservice is from London Euston via Milton Keynes to Northampton, with an hourly extensionto Birmingham via Rugby and Coventry. There are local services from London Euston toWatford and from Richmond to North Woolwich (the "North London Line"). North London

Railways also operate a number of branch line services: Watford to St Albans Abbey;Watford to Croxley Green; Gospel Oak to Barking; and Bletchley to Bedford. Additionallythere is a service from Willesden Junction to Clapham Junction via Kensington Olympia (the,"West London Line").

Passenger revenue to 31 March 1995 was £55 million. As at 27 April 1996, the companyemployed 1,144 staff.

Regional Railways, North East

Regional Railways North East operates passenger rail services in northern England. Itsservices extend from the Scottish border in the north to south of the Humber, and from theeast coast of England to Manchester, Liverpool and Blackpool in the west. RegionalRailways North East services are concentrated around Leeds, Manchester, Sheffield andNewcastle.

The company provides a variety of passenger services to meet a range of journey purposes.Inter urban services operate between major cities such as Newcastle, Leeds, Manchester,Sheffield and Liverpool and serve largely leisure travellers. Rural services operate principallyin Northumberland, North Yorkshire and Cumbria providing transport links between localcommunities as well as serving leisure travellers. Urban services are provided mainly in Tyneand Wear, Cleveland, Yorkshire, and Humberside, and are used principally for commuting andlocal travel.

Some of these services are supported by, and operate to the specification of, one or more ofthe West Yorkshire, South Yorkshire, and Tyne and Wear PTEs.

Passenger revenue to 31 March 1995 was £61 million. As at 27 April 1996, the companyemployed 2,969 staff.

Regional Railways, North West

North West Regional Railways operates local and regional passenger rail services in northwestern England and north Wales. In addition to inter urban services between some of thelarger towns and cities in the region, North West Regional Railways provides urban servicesaround Manchester and Liverpool Lime Street and rural services in north Wales, Lancashireand Cumbria. The furthest points reached by its network are Carlisle in the north, Holyheadin the west, Birmingham International in the south and Sheffield in the east.

Services are supported by, and operate to the specification of, the Merseyside PTE(Merseytravel) in Merseyside and the West Yorkshire PTE in West Yorkshire.

Passenger revenue to 31 March 1995 was £44 million. As at 27 April 1996 the companyemployed 2,910 staff.

ScotRail

ScotRail provides the majority of the passenger rail services in Scotland, together with Anglo-Scottish sleeper services and certain cross border services extending to Carlisle. It alsoprovides certain through services between Stranraer and Newcastle and between Glasgow andNewcastle. Its range of services includes inter urban services between major Scottish cities;rural services in the north and west Highlands and in the south west of Scotland; and urbanservices, principally in and around Glasgow and Edinburgh. In and around Glasgow ScotRailoperates passenger rail services for Strathclyde Passenger Transport Executive. Problems withStrathclyde PTE meant ScotRail's timetable dropped behind others first announced inDecember 1994.

ScotRail's passenger revenue for the year ended 31 March 1995 (excluding sleeper services)was £86 million. As at 30 March 1996, the company employed 3,977 staff.

Vested 12.95.Draft PSR issued 16.5.95; final PSR issued 14.9.95Pre-qualifying bids first invited 14.12.94; then again 25.4.96

South Eastern

South Eastern operates a largely self contained network of intensive suburban and inter-urbanpassenger rail services together with a limited number of rural services together with a limitednumber of rural services in south east England, Kent and parts of Sussex. It has six mainLondon destinations serving the City and West End and its suburban network is bounded bySevenoaks and Gillingham in Kent. South Eastern which serves primarily the Londoncommuter and leisure market, has a suburban rolling stock fleet of 674 Networker vehiclesin two and four formations. The fleet for its other services consists of approximately 712electric vehicles ranging in age from 22 to 39 years.

It may be affected by a number of transport proposals currently under consideration includingthe building of the Channel Tunnel Rail Link and the Thameslink 2000 proposal.

Passenger revenue in 1994/95 was £215 million and it employs 4,16 staff.

Vested 23.7.95.

Draft PSR issued 19.9.95.Pre-qualifying bids invited 3.10.95.

South Wales & West Railway

South Wales & West operates over a route network of 1,569 miles. Inter urban servicesextend out from Cardiff and Bristol to Manchester, Birmingham, Portsmouth and the west ofEngland, with less frequent services to Liverpool, Holyhead, Brighton and London Waterloo.As well as operating across a wide geographical area, South Wales and West also operateswithin various passenger markets such as interurban services largely for the leisure traveller,urban services largely for commuters and rural services. Much of the company's route mileageis also used by one or more other passenger train operators and is therefore dependent onallocation factors.

Passenger revenue 1994/95 £40 million and the company employed 1,398 staff in January1996.

Vested 23.7.95Draft PSR issued 23.2.96: Final PSR 26.6.96Pre-qualification documents issued 23.1.96

South West Trains

South West Trains Ltd. provides passenger rail services on routes to the south west ofLondon, with its principal markets comprising south west London, Surrey, Hampshire andDorset. It also serves parts of Berkshire, Devon, Somerset, East and West Sussex andWiltshire. It provides a frequent peak service for London commuters to/from its terminal atWaterloo, as well as regular off-peak services.

Passenger revenue £221 million.

Vested 1.4.95.Draft PSR issued 31.1.95; final PSR issued 16.5.95.Pre-qualifying bids invited 14.12.94; ITTs issued 17.5.95.Franchise awarded 19.12.95.New service started 4.2.96

The South West Trains franchise has been let for seven years and was won by StagecoachHoldings Plc, the bus operating group.

In addition to planning to maintain the present level of services, Stagecoach has committedto the following additional service enhancements and improvements:

* A substantially improved Passenger's Charter.

* A number of dedicated bus links to selected SWT stations.

* A programme of station improvements, including passenger security measures.

* Improved customer information on stations.

Stagecoach will receive from the Franchising Director support (in current prices) of £54.7million in the first year declining to £40.3 million in 2002/03, representing an average of£49.0 million over the life of the franchise. £83.4 million was budgeted for support to BritishRail for operating the services in 1995/96, including a budgeted profit of £19.9 million.43

Thames Trains

Thames operates passenger rail services principally between London Paddington and Oxfordvia Maidenhead and Reading with certain of these services extending to Stratford-upon-Avonand via Worcester to Hereford. It also operates between London Paddington and Bedwyn viaReading and Newbury. Branch line services include those connecting Slough with Windsorand Maidenhead with Marlow. The company also operates between Reading and GatwickAirport via Guildford. Passenger revenue for the year ended 31 March 1995 was £46 million and the companyemployed abut 1,000 staff.

Vested 12.95.PQD issued 22.2.96

Thameslink

Thameslink operates passenger rail services between Bedford to the north of London andBrighton on the South Coast, using a route through London via Kings Cross Thameslink,Farringdon, City Thameslink and Blackfriars. Services to and from the north also operate intoMoorgate station during peak hours. Some trains from the north also serve Elephant & Castleand stations on the loop line to Wimbledon and Sutton.

All of the Thameslink route network is also used by other operators with the exception of theroute through London.

Thameslink also serves two airports; Gatwick directly, and Luton via a connecting bus link.

Passenger revenue to 31 March 1995 was £65 million. As at 31 March 1996, the companyemployed 516 staff.

Thameslink will be affected by the construction of the Channel Tunnel Rail Link andThameslink 2000 projects. It is expected that compensation will be payable to the franchisesin the event of disruption being caused by work on these schemes.

Passenger revenue £61 million

43 OPRAF press notice 19.12.95

Vested 11.95.Draft PSR issued 10.6.96PQD issued 25.4.96

West Anglia Great Northern Railway

West Anglia Great Northern operates passenger rail services from Kings Cross, Moorgate andLiverpool Street to East Hertfordshire, Cambridgeshire, West Norfolk and North East London.

A network of short distance services is operated from London to Welwyn Garden City,Hertford, Enfield, Broxbourne and Chingford.

Longer distance services run to regional centres such as Cambridge, Stevenage, Peterborough,Harlow and Kings Lynn. The Cambridge Cruiser non-stop service operates every half hourbetween Kings Cross and Cambridge during off-peak hours whilst the Stansted Skytrainprovides half-hourly fast services between Liverpool Street and Stansted Airport.

Vested 12.95Draft PSR issued 2.7.96PQD issued 25.4.96; ITT issued 6.8.96

IV Further Reading

Debates in the House of Commons since April 1992:

1. Debate on privatisation, HC Deb 11.5.92 cc 374-466

2. Debate on the white paper, HC Deb 29.10.92 cc 1162-1238

3. Debate on privatisation of the railways, HC Deb 12.1.93 cc 771-869

4. Debate on Second Reading of the Railways Bill, HC Deb 2.2.93 cc 154-279

5. Debate on through ticketing, HC Deb 18.1.95 cc 715-790

6. Debate on passenger services under rail privatisation, HC Deb 7.2.95 cc 201-253

7. Debate on the Metropolitan Railway Grant, HC Deb 18.7.95 cc 1493-1512

8. Debate on Rail Privatisation HC Deb 18.10.95 cc 358-412

9. Debate on Rail Privatisation HC Deb 7.2.96 cc 337-392

10. Debate on Rail Privatisation HL Deb 8.5.96 cc 144-181

Official papers and reports;

1. New Opportunities for Railways Cm 2102 - July 1992

2. Department of Transport The Franchising of Passenger Rail Services - a consultationdocument October 1992

3. Department of Transport Gaining Access to the Railway Network February 1993

4. Transport Select Committee The Future of the Railways in the Light of theGovernment's White Paper Proposals, April 1993 - HC 246 1992/93

5. Department of Transport Britain's Railways: A New Era March 1994

6. Railtrack Track Access Charges April 1994 7. Office of the Rail Regulator Railtrack's Track Access Charges for Franchised

Passenger Services: Developing the Structure of Charges November 1994

8. Office of the Rail Regulator Competition for Railway Passenger Services December 1994

9. Office of the Rail Regulator Railtrack's Access Charges for Franchised PassengerServices: The Future Level of Charges January 1995

11. Office of the Rail Regulator Criteria for the Approval of Passenger Track AccessAgreements 2nd edition March 1995

12. Office of the Rail Regulator Ticket Retailing April 1995

13. Transport Committee Railway Finances 5.7.95 - HC 206 1994/95

14. Transport Committee Government's Observations on the Fourth Report of theCommittee 29.11.95 - HC 71, 1995/96

15. OPRAF Passenger Rail Industry Overview May 1995

16. OPRAF Passenger Rail Franchising: Information for local authorities and rail userconsultative committees February 1996

17. Transport Committee Railway Safety 10 July 1996 - HC 301 1995/96

18. Department of Transport Annual Report

19. British Railways Board Annual Report

20. OPRAF Annual Report

21. Office of the Rail Regulator Annual Report

22. HM Railway Inspectorate Railway Safety - the Annual Report

23. Central Rail Users' Consultative Committee Annual report

Pamphlet and periodical articles since 1994:

1. Economic Affairs Feb 1994, "Rail privatisation: a platform for success"

2. Ed. Prof. Beesley Regulation Utilities: The Way Forward, IEA 1994 Ch 7 "Theregulation of Britain's privatised railways"

3. Christopher Foster The Economics of Rail Privatisation Centre for the Study of Regulated Industries April 1994

4. Modern Railways April 1994, "Train and track costs will double BR subsidy"

5. Rail Privatisation News

6. Accountancy Age 8.6.95 "Signals stay at Danger"

7. Modern Railways March 1996 "A new era dawns"

8. Local Transport Today 23 May 1996 "New hands on the controls - but where will theprivate sector take the railways"

Related Research Papers include:

Transport

96/54 The Privatisation of Railtrack 26.04.96

95/96 Rail Privatisation: a Progress Report 06.09.95

95/81 The Licensing of Taxis and Private Hire Vehicles 30.06.95

95/57 Deregulation of the Buses 09.05.95

95/2 Channel Tunnel Rail Link Bill 10.01.95[Bill 3 of 1994/95]

Rail Passenger Franchises€¦ · franchises. Each of the 25 train operating companies is being...

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