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Workshop on Orientation and Basic Training Course Management and Facilitation Skills

Program Report

Oct 8-16, 2012

Organized by Mekong InstituteSponsored by New Zealand Foreign Affairs & Trade Aid Programme

RESOURCE PERSONSDr. Suchat Katima Ms. Maria Theresa MedialdiaMr. Madhurjya Kumar DuttaMs. Joy OganMr. Sopheak SeangMs. Jian WangDr. Nittana SouthisengMs. Deborah LingMs. Jutamas ThongcharoensMs. Nguyen HuyenMs. Supaphan ChaiyapornMr. Narathip DahanMs. Yupawadee DuanghaklungMs. Pornwilai PumiraMs. Uthaiwan KhamnualthongMr. Srengkong Ung

FACILITATION TEAM

Ms. Jian Wang (Tina) Mr. Sopheak Seang

(Sopheak)

Ms. Jenisa Belardo (Jane)

PROGRAM CONTENTSModule 1: Setting the Context and Expectations• Getting to Know Each Other• Setting the Context and Exploring Group• Program Objective• Setting Norm and Mood Meter

Overview of GMS Countries

Module 2: Required Core Facilitation Competencies of a Professional Services Organization• Roles of Facilitator• Required Competencies of a Facilitator

Module 3: Effective Facilitation Skills & Tools

• Introduce Facilitation Tools Kits• Different Facilitation Tools and Techniques

Module 4 : MI Standard Training Program Cycle, Checklist and Communication Procedure• Introduce three stages: Pre, During and Post

Module 5: Monitoring, Documenting and Reporting Capacity Building Program • Introduce Evaluation Tools• Introduce Reporting Format

Module 6: Participatory Approach Service Delivery and Principle of Adult Education• Introduction to Participatory Approach• Principle of Adult Education

Module 7 : Designing and Facilitating SLV, Field Trip and Excursion• Introduce the designing and Planning the SLV, Field

Trip and Excursion• Travel to field sites

Module 8: Integrating Skills and Way Forward

Module 9: Information and Knowledge Management Program (IKMP) Matters • Introduce IKPM Knowledge and Repository System• Alumni Database

Special Session: Policy and Planning Unit

Module 10: Finance and Administrative Support

• Administration Matters• Budgeting (Internal and External)• Advance, Travel Authorization

EVALUATION

EVALUATION RESULTSPRE-SELF ASSESSMENT AVERAGE RATING : 1.88Based on a Self-Assessment of Participants: 11

POST-SELF ASSESSMENT AVERAGE RATING : 3.07Based on a Self-Assessment of Participants: 11

• 4 = I know it very well, I can teach it to others • 3 =I know it well and I can apply it in my work • 2 = I have heard about it but have not used it • 1 =I only learned about it now

Average Setting the Context and Expectation

Modular Training

Cycle and Integrate

d Curriculu

Participatory

Approach to

Service Deliver

Principles of Adult

Education

Roles of a

Facilitator and

Required

Competencies

Facilitation Tools

Planning and

Organizing a

Training Course/Worksho

Training Program

Cycle, Checklist

and Communication Procedu

Designing and Facilitating SLV,

Field Trip and

Excursion

Monitoring,

Documenting and

Reporting Capacity Building

Program

Integrating Skills and

Way Forward

Pre 2.00 1.36 2.00 1.64 1.91 2.18 2.45 1.73 1.64 2.09 1.73

Post 3.00 2.82 2.91 2.91 3.27 3.45 3.36 3.00 3.00 3.09 2.91

EVALUATION RESULTS1 Learning Program Content

Topic5

Very relevant

4 3Relevant

2 1Not

relevantAverage Rating

Learning Program Content

30% (3) 70% (7)

Table 1. Participants’ Satisfaction on Learning Program Content

Topic5

Too advanced

4 3Fair

2 1Too

basicAverage Rating

Level of Instruction

40% (4)

60% (6) 3.4

Table 2. Level of Instruction

Table 3. Relevance of Topics to Young GMS Professionals and MI Staff’s work

Topic5

Very relevant4 3

Relevant2 1

Not relevantAverageRating

Setting the Context and Expectations

80% (8) 20% (2) 4.3

Regional Cooperation and Integration

70% (7) 20% (2) 10% (1) 4.6

Overview of GMS Countries 50% (5) 50% (5) 4.5MI Program Information 20% (2) 80% (8) 4.2

Facilitation Cycle 30% (3) 70% (7) 3.9Principle of Adult Education 60% (6) 40% (4) 4.6

Roles of a Facilitator and Required Competencies

90% (9) 10% (1) 4.9

Effective Facilitation Skills and Tools Kit

70% (7) 30% (3) 4.7

Organizing a Training Course/Workshop/ Learning Visit/ Field Trip, etc

90% (9) 10% (1) 4.9

Monitoring and Evaluation Methods

50% (5) 50% (5) 4.5

MI Finance and Budgeting 30% (3) 50% (5) 20% (2) 4.1

Documentation and Writing MI Completion Report

50% (5) 40% (4) 10% (1) 4.4

Integrating Skills and Ways Forward

70% (7) 30% (3) 4.4

Total Average 4.5

Table 4. Application of Newly Acquired Knowledge and Skills

Topic5

Yes4 3

May be2 1

NoAverage Rating

Newly Acquired knowledge and skills

30% (3) 50% (5) 20% (2) 4.1

Table 5. Usefulness of Learning Methods

2 Learning Program Methodology

Topic5

Very appropriated

4 3Good

2 1Not

appropriatedAverage Rating

Learning Method

40% (4) 60% (6) 4.4

Table 6. Balance between Theory and Practice

Table 7. Use of Training Materials

3.2 Learning Program Methodology

satisfied

4 3Satisfied

2 1Not satisfied Average

Rating

Training Materials

50% (5) 50% (5) 4.5

Topic5

Very good balance

4 3Balance

2 1Not

balanceAverage Rating

Balance between Theory and Practice

80% (8) 20% (2) 3.0

Table 8. Satisfaction Training Facilities

Table 9. Participants’ Assessment on the Usefulness of Monitoring and Evaluation Methods for the Learning Program

satisfied

4 3Satisfied

Rating

Training Facilities

90% (9) 10% (1) 4.9

satisfied

4 3Satisfied

Rating

Pre and Post Test Questionnaire

20% (2) 70% (7) 10% (1) 4.1

Board of Directors (BOD)

70% (7) 30% (3) 3.7

Mood Barometer

40% (4) 20% (2) 40% (4) 4.0

Participatory Evaluation

70% (7) 20% (2) 10% (1) 4.6

Total Average 4.1

Table 10A. Presenter’s Expertise

3 Training Resource Persons

Satisfied

4 3Satisfied

2 1Not

SatisfiedAverageRating

Dr. Suchat Katima 100% (10) 5

Ms. Tess Medialdia 100% (10) 5

Ms. Jutamas Thongcharoen (Nue)

60% (6) 30% (3) 10% (10) 4.5

Ms. Deborah Ling (Debbie)

70% (7) 30%(3) 3.7

Ms. Supaphan Chaiyaporn (Fon)

60% (6) 40% (4) 3.6

Mr. Srengkong Ung (Kong)

70% (7) 30% (3) 4.7

Total Average 4.4

Table 10B. GMS’s Culture and Society Presenters5

Very satisfied

4 3Satisfied

2 1Not

satisfiedAverageRating

Ms. Seang Sopheak (Cambodia)

70% (7) 30% (3) 4.7

Ms. Jian Wang(China)

70% (7) 20% (2) 10% (1) 4.6

Ms. Jutamas Thongcharoen (Thailand)

60% (6) 40% (4) 4.6

Ms. Deborah Ling (Myanmar)

10% (1) 70% (7) 20% (2) 3.9

Dr. Nittana Southiseng(Lao PDR)

60% (6) 40% (4) 4.6

Ms. Nguyen Huyen(Vietnam)

20% (2) 70% (7) 10% (1) 4.1

Total Average 4.4

Table 11. Presenter’s Communication and Cooperation

satisfied

4 3Satisfied

2 1Not

satisfiedAverageRating

Dr. Suchat Katima 100% (1) 5

Ms. Tess Medialdia 100% (1) 5

Ms. Jutamas Thongcharoen (Nue)

70% (7) 30% (3) 4.7

Ms. Deborah Ling (Debbie)

30% (3) 40% (4) 30% (3) 4

Ms. Supaphan Chaiyaporn (Fon)

40% (4) 40% (4) 20% (2) 4.2

Mr. Srengkong Ung (Kong)

50% (5) 50% (5) 4

Total Average 4.5

Table 12. Training Facilitators

5 Training Facilitators

6 Co-participants in the Training

Satisfied

4 3Satisfied

2 1Not

SatisfiedAverage

rating

Facilitator’s Communication and Cooperation

80% (8) 20% (2)

6 Co-participants in the TrainingTable 13. Participants’ Satisfaction on Co-participants

satisfied

4 3Satisfied

2 1Not

satisfiedAverage Rating

Exchange of information and experiences among co-participants

100% (10) 5

Working atmosphere within the group

100% (10) 5

Group’s professional experience and skill level

60% (6) 40% (4)

Total Average 4.9

Table 14. Participants’ Satisfaction on Training Administration

7 Learning Administration

satisfied

4 3Satisfied

2 1Not

Food (Snacks/ Meals)

5 3 2 4.3

Support by IT 2 4 4 3.8

Support by Training Staff

8 2 4.8

Total Average 4.3

Table 16. Overall Assessment of the Training

8 Overall Assessment

Table 15. Duration of Learning Program

Too long Just right Too shortDuration 10% (1) 90% (9)

satisfied

4 3Satisfied

2 1Not

Overall assessment of the training

10% (1) 80% (8)

Recommend this training to others

40% (4) 60% (6)

Total Average 4.2

Thank you for your attention!

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