Sachin Sheth Sr. Program Manager Microsoft Corporation SESSION CODE: UNC208 Avi Sagiv Sr. Product...

transcript

Microsoft Communications Server “14”: What’s New in Devices

Sachin ShethSr. Program ManagerMicrosoft Corporation

SESSION CODE: UNC208

Avi SagivSr. Product ManagerMicrosoft Corporation

Provide customers a wide spectrum of endpoints at different price points that meet their communication needs anywhere, whether at home, in the office or on the road

Headset Handset SpeakerPhone

USBPhone

IP Phone MobilePhone

PC Webcam Unified Conference Station

Tele-Presence

Audio Video

Our Mission

Enable customers to select devices from a range of vendors Ensure optimal experience

What we will cover today?IP Phone Update

“14” Approach“14” Experience “14” Manageability Pricing and Licensing

USB Peripherals UpdateKey Takeaways

SolutionCreate CS “14” IP phone on a chip using TI chipset + Microsoft SoftwareCreate reference design for a low-cost phone built on TI chipset + Microsoft Software with partners Support 16 language: English, German , Spanish , French, Italian, Japanese, Korean, Dutch , Portuguese (Brazil), Chinese Simplified (China), Chinese Traditional (Taiwan) , Danish, Finnish, Norwegian, Russian and Swedish

“14” IP Phones ApproachGoals

Deliver new low cost phones for information workers (IW) and continue support for existing phonesEnable partners to build a range of devicesSupport for key voice RFP featuresAddress enterprise manageability requirementsMuti-Language support

Polycom CX700

IW desk(Low)

IW desk(High)

Common Area Conference Room

Microsoft®

Office Communicator

OPTIMIZED FOR

“13” IP Phone Portfolio (Recap)

Location

Polycom CX700

IW desk(Low)

IW desk(High)

Common Area Conference Room

Polycom CX500 Aastra 6721 iP

Polycom CX3000

Microsoft®

Office Communicator

OPTIMIZED FOR

“14” IP Phone Portfolio

Location

Key Voice RFP Features Support in “14”

Branch Office/Data

Center Resiliency

Emergency Services

(i.e. E911)Call Park

Common area phone

supportBandwidth

MgmtPrivate Line -incoming

Information Worker (IW) Desk Phone

IW Desk Phone Modes

Enhanced modeUsing username/password via Communicator

Individual VM listing

Basic mode Using PIN authentication directly on phone

Contacts

* after intranet provisioning

IW Desk Phone Experience

Home ScreenPolycom CX600 Aastra 6725 iP

ContactsPolycom CX600 Aastra 6725 iP

SearchPolycom CX600 Aastra 6725 iP

Contact CardPolycom CX600 Aastra 6725 iP

Incoming CallPolycom CX600 Aastra 6725 iP

Active CallPolycom CX600 Aastra 6725 iP

In-Call OptionsPolycom CX600 Aastra 6725 iP

Meeting ReminderPolycom CX600 Aastra 6725 iP

CalendarPolycom CX600 Aastra 6725 iP

Conference CallPolycom CX600 Aastra 6725 iP

Leader ControlsPolycom CX600 Aastra 6725 iP

Call ForwardingPolycom CX600 Aastra 6725 iP

Common Area Phone

Unique Common Area Phone Requirements

IT ProAbility for admin/Media Access Control (MAC) tech to pre-provision phonesAbility to configure call control behaviorAbility to block external usage, compromised accountsLeast user intervention e.g. 100% recovery from power outages

IW WorkerSupport for hotdesking scenario

Common Area Scenario

Admin sets up common area

account

Admin designates policies for common area phone (e.g. dial plan, allowable

call functions)

Phone location is used for E911 callsDifferent common area phone usages (e.g. lobby, conference) can have different usage policies

Hotdesking Scenario

Admin sets up common area

account

Admin designates a common area phone

as hotdesking-enabled

Admin sets idle timeout value

MAC tech installs and

signs into phone

Phone is available for common area

Phone indicates that user can

sign in

User signs in by entering PIN or by

pairing phone to PC

Phone operates in Information Worker mode while user is

signed in

If using username/password via better-together with Communicator, user will be in Enhanced IW modeIf using phone # and PIN directly on phone, user will be in Basic IW mode

Common Area Phone Experience

Home ScreenPolycom CX500 Aastra 6721 iP

Hotdesking – User Sign InPolycom CX500 Aastra 6721 iP

Home Screen – User Signed InPolycom CX500 Aastra 6721 iP

Sign In Example Polycom CX500 Aastra 6721 iP

Admin enters Ext/Phone # and PIN

Common Area Policy SettingsPolicy Setting UsageuserSetting commonAreaPhone Specifies if device is a common area

ClientPolicy EnableHotdesking

HotdeskingTimeout

Enables user to log on to common area deviceSpecifies timeout value

VoicePolicy EnableCallTransferEnableCallParkAllowCallForwarding

Enables UI for call transferEnables UI for call parkEnables UI for call forwarding

MeetingPolicy AllowIPAudio Enables UI for conference escalation

ExternalAccess Policy EnableOutsideAccess Enables external access

Conference Phone Experience

Polycom CX3000

Conference Phone ExperienceAdvanced hardware targets:

Rich audio experienceMultiple-speaker environments

When setup, Conference Phone will have same experience as that on Common Area Phone.For more integrated experience, meeting organizer can sign in directly on the phone in Basic or Enhanced mode (hotdesking)

User can use the conference phone in IW modeIf signed in as Enhanced mode, user can join conferences directly from the conference phone

Polycom CX3000

“14” IP Phone Manageability

Improved “13” features

• Usage information captured in call detail record (CDR) database• Call quality information captured in Quality of Experience (QoE) database• Update server used to update devices• CS, certification authority (CA) discovery configured in Dynamic Host Configuration Protocol (DHCP)

New “14” features

• Certificate Services (CS) contact object used to configure common area account• Device inventory managed via device inventory report

Monitoring Reports

IP Phone Inventory Report

User Activity Report

Call Quality Report

Peer-to-Peer Session Detail Report

Device Report

IP Phone Pricing and Licensing New IP Phones hardware pricing is expected to be announced in the next 3 months Software licensing options:1. Device CAL - Licenses a device for use by any user to access instances of the

server software on licensed server. (ex: common area phone)2. User CAL - Licenses one user to use any device to access instances of the

server software on licensed servers. Software licensing pricing will be announced fall 2010

USB Peripherals

Find more information about these optimized devices at www.optimizedfor.com

Microsoft®

Office Communicator

OPTIMIZED FOR

Key Takeaways

Choice: more device variety at different price point

Complete: key voice RFP feature support

Compelling: best in class device experience with “14” client and server

Related ContentBreakout Sessions:

UNC311 - Microsoft Communications Server “14”: ArchitectureUNC313 - Microsoft Communications Server “14”: Voice Architecture and Planning for High AvailabilityUNC314 - Microsoft Communications Server “14”: Voice DeploymentUNC 315 - Microsoft Communications Server “14”: Setup and DeploymentUNC316 - Microsoft Communications Server “14”: Monitoring and ReportingUNC317 - Microsoft Communications Server “14”: Management ExperienceUNC321 - Microsoft Communications Server “14” Interoperability: Voice, Video, Conferencing, IM, and Presence

Interactive Sessions:UNC06-INT - Microsoft Communications Server "14": Voice Post Deployment

Unified Communications Track Call to Action!

Learn More!View Related Unified Communications (UNC) Content at TechEd/after at TechEd OnlineVisit microsoft.com/communicationsserver for more Communications Server “14” product informationFind additional Communications Server “14” content in the Technical Library, weekly technical articles at NextHop, and follow DrRez on TwitterCheck out Microsoft TechNet resources for Communications Server and Exchange ServerVisit additional Exchange 2010 IT Professional-focused content

Partner Link or Customer Link (Name: ExPro Pword: EHLO!world)

Try It Out!Exchange 2010 SP1 Beta download is now available from the download center!

Resources

www.microsoft.com/teched

Sessions On-Demand & Community Microsoft Certification & Training Resources

Resources for IT Professionals Resources for Developers

www.microsoft.com/learning

http://microsoft.com/technet http://microsoft.com/msdn

Learning

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© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to

be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

JUNE 7-10, 2010 | NEW ORLEANS, LA

Sachin Sheth Sr. Program Manager Microsoft Corporation SESSION CODE: UNC208 Avi Sagiv Sr. Product...

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