SAFETY2011 AviancaTaca Sven Boewe

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7/30/2019 SAFETY2011 AviancaTaca Sven Boewe

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2nd Pan-American SAFETY Summit 2011Mexico City

Cap. Sven Boewe

Chief of Flight Safety LACSA Airlines (AviancaTaca)

Data & Trend SharingBenefits and Risks

2nd Pan-American SAFETY Summit 2011Mexico City

Cap. Sven Boewe

Chief of Flight Safety LACSA Airlines (AviancaTaca)

We humans are sometimes very reluctant to change our course

or direction…

“the inconvenient truth…”

…we are reluctant to change

course, because we usually think, that the things we are

doing are correct or just “feel right”.

(Thousands)

OBSERVED WORK ERRORS

SERIOUS ACCIDENT

MINOR ACCIDENT

WITH DAMAGE AND INJURY

INCIDENTS AND NEAR MISSES

Proactive

Reactive

OK…,

so how can I measure all of theseevents, access data or gather

information about them?

PCMCIA CARD

Data downloading systems

FlightProfiles aircraft

Statistical Reporting Flight Animation

Crew Performance

measurement,

Trend analysis

potential risk detection

Flight Data Monitoring (FOQA, FOM, etc.)

What & Why

Situational Analysis

Risk Assessment

Decision making

Flight Data

Monitoring Reporting

System

Training Actions

Operational Safety

Actions

Flight Data Monitoring (FOQA, FOM, etc.)

Flight Data Monitoring is a great tool

which allows ongoing data collection and analysis,

to continuously monitor the operation.

You can monitor: - Exceedance of flight parameters

- Adherence to SOPs

- Specific events (e.g. unstab.approaches,TCAS RAs, etc.)

- Crew performance & training effectiveness

- Trends

- Etc.

Flight Monitoring allows you to easily detect

latent conditions (Red Flags)

Where does the industry stand ?

For example: the LATAM region, already has +20important operators using Flight Data Monitoring !

That´s a lotof data & information…!!!

So how can we use all this data & information more efficiently?

One new initiative is called Data & Trend Sharing

Operator and Civil Aviation Authorities (CAAs)work together using Flight Monitoring Data & Trends

Data & Trend Sharing

• Pilot project was first discussed during the GASR workshop in May 2008,in Bogotá, Colombia.

• This initiative is intended to develop an action plan that should take placeto improve aviation safety by using Flight Monitoring Data & Information.

• During RASG-PA/01 meeting, a pilot program was discussed and approved

• The fundamental objective of this new CAA/Operator partnership, is toshare information between the parties to identify and reduce, or eliminateoperational safety hazards, thus working in a cooperative, collaborative and

coordinated approach.

GASR Global Avaition Safety RoadRASG Regional Aviation Safety Group

Plain and simply put…

SYNERGY between operator and CAA

Synergy

may be defined as two or more things functioningtogether to produce a result not independently obtainable

-Wikipedia

Synergy

Overall benefits of Data & Trend Sharing:

the CAA could obtain valuable Flt. Data Monitoring information- otherwise unobtainable.

the Operator can obtain CAAs help solving problems like: deficiencies

in airport infrastructure and equipment, ATC procedures, etc.- otherwise difficult to solve by the operator on it´s own.

D t & T d Sh i

100% De-identified

Information & trends ONLY

One common goal:

Improvement of Safety

Balanced interest for all participants

NO disciplinary or

punitive actions

In order for this to work…

D t & T d Sh i

This SYNERGY has already been started betweenan operator from Costa Rica, and it’s corresponding

CAA since the beginning of 2010*

a 2nd operator of Central America is currently joining.

and an operator in Brazil has also started toshare data & trends with it’s authority.

*with the asistance from ACSA

D t & T d Sh i

Any possible pitfalls?

D t & T d Sh i

• If any of the parties does not maintain all informationconfidential and 100% de-identified, the operators Flight Data

Monitoring program could be compromised

• Complicated legal framework or union concernsmight hinder a free flow of information, or slow down the process

• The Program would eventually fail if any of the parties does

not benefit from it, or starts to have “uneasy feelings” about thedirection the program is taking.

• Others

Any possible pitfalls?

How has the Data & Trend Sharingexperience been in Costa Rica?

First of all a letter of agreement consisting of several pages was signed by Operator, CAA and ACSA…

Conditions

Who will participate?

How will informationbe presented ?

De-identification of data

What will be shared?

Confidentiality

Causes for termination, etc.

ACSA Agencia Centroamericana para la Seguridad Aeronáutica

We have found out, that we make a very good team…

We have worked as a team…

and most important:

We are heading in the same direction.

Examples of information presented during meetings

Screenshots of flight animations (without livery) have been used tostudy the origin of some TCAS RA´s, together with ATC

Examples of information presented during meetings

Some events are already starting to show a downward trend (safety improvement) !

All information has been kept 100% confidential, and NO punitive or disciplinary actions have been mentioned.

All agreements, regarding what type of data & trends can be presented, have been respected by all parties.

ACSA has been a key player, as a moderator for thisnew Data & Trend Sharing Project.

ACSA Agencia Centroamericana para la Seguridad Aeronáutica

All participants have been very clear about their responsibility

and commitment towards a shared goal:

Continuous Safety Improvement

So in which direction should we go ?

Should we repeat the story of the Navy Ship and the Lighthouse ?

Or should we try out innovative and new alternatives to reach our goals ?

When we really want something, we humans can be very adaptive…

THANK YOU

SAFETY2011 AviancaTaca Sven Boewe

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