Sales & Marketing Aligning for Impact, Kevin Starner, Karen Snyder

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Corporate Visions Marketing and Sales Alignment

Karen Snyder, Director, Solution Marketing Kevin Starner, Director, Sales Enablement

Wednesday, Sept 21, 2011

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© 2010 Iron Mountain Incorporated. All rights reserved. Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated. All other trademarks and registered trademarks are the property of their respective owners.

Sales & Marketing Aligning for Impact

Kevin Starner, Director Sales Enablement Karen Snyder, Director Solutions Marketing

Wednesday, September 21, 2012

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On Power Messaging 85% of the collateral created by Marketing goes unused

-Entrepreneur Magazine

40% is the average amount of time spent by sales people creating their own material

– CMO Council

Only 10-20% of salespeople are creating the ‘best’ message for their prospects

-American Marketing Association

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The more things change…

Joined IM in 2005

Dual Masters

EMR Enablement/ Digital Record

Center

President’s Award Winner

Director, Industry Marketing Solutions

Joined IM in 2002

Direct Sales

Sales Training & Development

Sales Leadership

Director, Sales Enablement

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The more things Stay the Same…

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OUR CHALLENGE

 No Common Sales Methodology

 Messaging Schizophrenia

 No Alignment Between Sales, Marketing or Product Management

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EVENT A New Way

Old Way

?

The New Way

Old Way

Your Way

CULTURE

PROCESS

= Organizational Alignment

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OUR SOLUTION

 No Common Sales Methodology

 Define and Sequence Your Messaging Events

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What if you could…

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AMBASSADOR OF AWESOMENESS

SUSAN TRUMPLER

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POWER MESSAGING TRAINING

420

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Trained*

Cities

Weeks

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HERE’S WHAT THEY ARE SAYING…

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ABOUT POWER MESSAGING

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How Often is Your Manager Coaching You on Power Messaging?

53%

28%

19%

Every Opportunity

Only the Biggest Opportunities

Rarely to Never

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How Often Are You Applying Power Messaging Techniques to Your Deals?

59%

38%

3%

Every Opportunity

Only the Biggest Opportunities

Rarely to Never

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At What Stage in the Sales Process Do You Start Applying Power Messaging?

48%

23%

28%

1%

Prospecting

Closing

Solution Presentation

Needs Analysis

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STALLED DEALS

• 352 Stalled Deals • 19 Deals Signed • $14MM Total Value

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AND WE’RE JUST GETTING STARTED ;)

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OUR SOLUTION

 No Common Sales Methodology

 Messaging Schizophrenia

 Define and Sequence Your Messaging Events

 Establish Your Message Creation Process

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Early Adoption

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Historically Speaking

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Do  you  know  about  Iron  Mountain?  

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Did  I  tell  you  we  are  the  Leader?  

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See  our  Map,  cool  huh?  

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So  What?  

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Marketing

Sales Product Management

Important to your Buyer

Easy

to

Defe

nd

Message Creation

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Core Message Document

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How?

Interactive Messaging Guide

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OUR SOLUTION

 No Common Sales Methodology

 Messaging Schizophrenia

 No Alignment Between Sales, Marketing or Product Management

 Define and Sequence Your Messaging Events

 Establish Your Message Creation Process

 Develop Your Messaging Culture

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Language

Theatre

Cuisine

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Before Sales Enablement Weekly

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After Sales Enablement Weekly

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Before After

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Sales Enablement Weekly Sphere of Influence

Product Management Internet Marketing

Product &Solutions Marketing

Experiential Marketing

Proposal Services

Salesforce.com

Professional Services Sales Support

Corporate Communications

Business Intelligence

Account Services

Revenue Management

Employee Communications

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Some People Are More Creative Than Others

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WHAT IF…

You had over 300 specific Messaging Objects at your finger tips?

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Messaging Objects

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Develop Your Messaging Culture

Sales Process

Marketing Process

Messaging Culture

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OUR SOLUTION

 No Common Sales Methodology

 Marketing Messaging Schizophrenia

 No Alignment Between Sales, Marketing or Product Management

 Define and Sequence Your Training Events

 Establish Your Message Creation Process

 Develop Your Messaging Culture

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So, what do you think?